tashuhka

Jeg har været kunde i 15 år. Jeg ved ikke, hvad der er sket i de sidste 2-5 år, men professionalisme er faldet markant, og gebyrerne bliver bare ved med at stige.
Jeg var nødt til at skifte til en anden bank, fordi jeg ikke længere kunne håndtere at spilde min tid og mine penge.

[Opdateret anmeldelse] For en måned siden ansøgte jeg om at åbne en konto hos Lunar Bank. Der var en lille forsinkelse i behandlingen af min ansøgning, men Lunar Bank tog hurtigt kontakt til mig og undskyldte for ulejligheden. De gav mig en personlig kontaktperson, som hjalp mig med at færdiggøre min ansøgning og svarede på alle mine spørgsmål.

Fordele:
- Appen ser flot og brugervenlig ud.
Lunar Bank tilbyder innovative funktioner og et moderne image.
- Fantastisk kundeservice: De er yderst hjælpsomme og imødekommende.
- Proaktiv kommunikation: De tog kontakt til mig for at forklare forsinkelsen og sikre, at jeg fik den hjælp, jeg havde brug for.

Ulemper:
- Der var en lille forsinkelse i behandlingen af min ansøgning, men det blev håndteret professionelt og effektivt.

Konklusion: Jeg er utrolig glad for, at jeg valgte Lunar Bank. Deres kundeservice er i top, og jeg føler mig tryg ved at have min økonomi hos dem. Jeg kan varmt anbefale Lunar Bank til alle, der leder efter en moderne og innovativ bank med en fremragende kundeservice.

Fantastic beer but the atmosphere is not cozy

Customers for 8 years, but quality dropped recently

Good app but poor purchase experience.

I have been using the app for approximately 10 years with around 1000 reviews.

Although I can purchase wine much cheaper from other suppliers, I decided to place an order to give back to Vivino. This was a mistake.

Edit: After 2 months, nobody knows where my order is, and customer service is just a not-helpful robot. If shipment would be a fraud, I wouldn't be surprised. I talked with some people that worked at Vivino and they told me horror stories about the current management of the story. Sad! :(

Good quality and packaging, but delivery company was unreliable

They claim that they tried delivering several packages but they don't even try

They claimed that the courier was twice at my home to deliver a parcel, which is not true.

In addition, their online platform to redirect the delivery crashes with wrong URIs errors or not accepting the right PIN code.

In the last months, I have experienced several serious accounting mistakes, threatening calls outside of working hours to help them solve their mistakes, lack of response and accountability, changing conditions in their service contracts, and others
The quality of their services has dropped so much that it is no longer worth making business with them.

I ordered a new premium fridge. One of the shelves broke, I contacted customer service to get a replacement and they told me that they don't have any spare pieces.

As the fridge was still under guarantee, they offered a partial refund to compensate but they never transfer any money back

I paid premium to select the seats for my family and I booked months in advance to be able to find seats to sit together with my kids.
Today, I checked my reservation online to find out that they randomly allocated my whole family around the plane without notifying me and without placing my baby in a special seat. In addition, the customer service is rude and evasive.
This company is not respecting the customers.

I spent one hour trying to book a flight (in the year 2021). The site has a slow response and poor usability. In addition, the flows have so many errors. For example:
- updating my name requires to send several pdfs via email. After 4 years, this is not yet resolved
- The site gives an error if the name is longer than 35 characters!?
- If the site crashes (and for sure it will crash) after selecting the seats but before paying, the seats became unavailable for hours.

Anyway, after a long time fighting with the site, I called customer service. The operator was rude and inpatient. This person didn't put any effort on trying to understand the issue and kept on giving wrong recommendations (I doubt this person understands the processes of Iberia). After arriving to a dead end, I asked this person to talk with the supervisor or other operator, then this person hangs up the phone. When I tried to call again, they just hang up without saying anything. I tried 5 additional times in Spanish and English: they just hang up the phone on customers needing help.

Great selection, fast delivery and perfect packaging.

Aparte de una usabilidad muy mala. Ahora han hecho mas estrictas las formas de pago. Desde fuera de Espana, me da error al cargar la lotobolsa con tarjetas bancarias y paypal.

My experience after 3y as real estate owner using Nordic Housing is that the renting department is just fine, while the service department is a nightmare: irresponsive, complaining to the tenants about the landowners (tenants shared private conversations with one of Nordic Housing agents), committing to things (cleaning, checks, reparations) that never did, arrogant attitude, incompetent employees, etc.
If you own a flat, don't use this service. The prices might look competitive, but eventually you will need to do the work yourself, and in addition fight with their irresponsive service department via phone and email. Never again

I bought a bikelock that broke the first time I tried to use it.

They are either making a lot of mistakes or their business model is to scam