InterServer Anmeldelser 

2 498
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been with Interserver.net for many years now and have found the service reliable. When at times I have needed help with the many aspects of their service, they are quick to respond and fix any... Vis mer

Vurdert til 1 av 5 stjerner

It's been 24 hours I have created this VPS but have not been able to setup completely due to issues. Here are the issues I am facing after paying. 1. Server wasn't responding, ssh connection fa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Did an excellent job with migrating my site to their server after being with HostGator for many years. They seem to have excellent customer service and tech support and keep you updated with everyt... Vis mer

Vurdert til 5 av 5 stjerner

eu entendo que mesmo morando no Brasil porque fui contratar uma vps Americana? no Brasil tem varias empresas de vps e muitas outras plataformas, mas a interserver é mais... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skytjenester
  2. E-posttjeneste
  3. Internettleverandør
  4. Webhotell

Skrevet av virksomheten

InterServer was established in April 1999 as a web presence provider. Over the years our company has expanded it's product line to include dedicated servers, colocation and managed services. In 2006 InterServer built out our own datacenter in Secaucus, New Jersey. With our exceptional service InterServer is the leading choice for many online operations today.

Interserver Web Hosting

Skrevet av virksomheten

Fast and friendly service
Discover the power of InterServer's all-inclusive web hosting plan with a special offer of just $2.50 for one month of service. Our feature-rich hosting includes ample storage, reliable performance, and 24/7 expert support. Whether you're new to web hosting or an experienced user, our user-friendly control panel makes managing your website a breeze. Join the InterServer family and experience the difference in hosting value and quality. Don't miss this limited-time opportunity to kickstart your online journey with us. Sign up today!

30 Day Money Back Gurantee

Interserver is a trusted hosting provider.

If you are not happy we will refund 100% of your payment on our web hosting service.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(2 498)

333 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Server completely down, resolved

Server completely down, unable to connect, and refusal to admit it. Lost thousands of dollars because of them and they will not honor SLA
Edit, after 2 hours of downtime, connection restored and 10% of my monthly fee done as part of SLA. I just feel that the status page should be updated because it took me an hour just to get someone to tell me it was an issue.

5. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til InterServer

Svar fra InterServer

I appreciate you sharing your feedback on Trustpilot and sincerely apologize for this experience, and will use it to help us identify the areas where we need to improve.

You stated that your server was completely down and you were unable to connect. More concerningly, you mentioned that our team refused to admit the outage and would not honor our SLA, which resulted in a significant financial loss for you. I completely understand why you are angry. When your server goes offline, you need honest communication and a fast resolution, not a denial of the problem.

We have strict uptime guarantees in place to handle situations exactly like this. You can review our Service Level Agreement here: https://www.interserver.net/service-level-agreement.html. If a hardware or network failure caused your server to go down, we must honor that agreement.

I want to pull up your support tickets to see who handled your case and find out why the outage was not properly acknowledged. Please contact me directly at management at interserver.net with your account information so I can personally investigate this and make it right.

Vurdert til 1 av 5 stjerner

Real hard time with InterServer.net

It's been 24 hours I have created this VPS but have not been able to setup completely due to issues. Here are the issues I am facing after paying.
1. Server wasn't responding, ssh connection failing for hours.
2. No ipv6 setup completed event after creating ticket and agent confirming the same.
3. Timezone change on the UI doesn't work. I set the timezone, machine restarted but still UTC

All these things are available on other VPS providers like Lightsail, DigitalOcean as soon as you create the machine but here it's a struggle. Support doesn't respond, even if they confirm on something, it still doesn't work.

All they care about is payment, and after they got the payment, they don't care about customer.

3. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til InterServer

Svar fra InterServer

I appreciate you sharing your feedback on Trustpilot and sincerely apologize for this experience, and will use it to help us identify the areas where we need to improve.

You noted that your new VPS had SSH connection failures, the IPv6 setup was incomplete even after support confirmed it, and the timezone UI tool failed to update from UTC. I completely understand how frustrating it is when basic configurations do not work seamlessly out of the box, especially when you are comparing the experience to other platforms.

I see that your case was escalated directly the CT0 who was able to resolve these network and configuration issues for you within your support ticket.

We stand by our infrastructure and our service guarantees are outlined here: https://www.interserver.net/service-level-agreement.html. If there is anything left unresolved on your server, or if you are still experiencing any connectivity issues, please reply to our open ticket or reach out to me directly at management at interserver.net so I can make sure your VPS is running exactly as it should.

Vurdert til 1 av 5 stjerner

junk service suspended my account and I…

junk service suspended my account and I lost my account without any reason ...worst hosting ever... pathetic people don't even reply to tickets. Call support guys says they don't even now what to do

3. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til InterServer

Svar fra InterServer

We appreciate you sharing your feedback on Trustpilot and sincerely apologize for this experience, and will use it to help us identify the areas where we need to improve.

You mentioned that your account was suspended without reason, that your tickets were ignored, and that our phone staff did not know how to help. Looking into this situation, I see that while the suspension could not be fixed directly over the phone for security reasons, our phone staff did open an emergency ticket on your behalf, and the issue was resolved immediately after.

We take our service commitments seriously, and you can review our Service Level Agreement here: https://www.interserver.net/service-level-agreement.html.

If you are still having trouble accessing your account, or if you need further clarification on why the system suspended it in the first place, please reach out to me directly at management at interserver.net with your account details so I can investigate it further for you.

Vurdert til 5 av 5 stjerner

InterServer: Absolute best expert dedicated support service—and free WordPress Migration!

I've used web hosting companies since the late 90s and InterServer provided the best support service I've ever experienced! Right away they handled a very difficult migration for me successfully. AND that included a challenging migration of Wordpress at no extra charge!

I first worked with Sandra, She was wonderfully capable and showed a level of compassion and good-heartedness that you don't always expect to find in tech support. I recall there were some challenging moments and she took them in stride, showing great tenacity combined with expert skills when things were at their most difficult. And she always made an effort to keep me posted on whatever was going on. My situation was challenging in terms of migrating a lot of different tricky file situations onto their site, but all their expert staff took on the challenge with dedication. Beyond what I expected!

When I did get a chance to interact with Fasal Muhammed and Akshay, they were both also wonderfully caring, truly terrific, and also exceptionally skilled handling every glitch that came along - which made the total experience so amazing. Since we were on a different time zone when they were working, I didn't get a chance to interact with them very much directly. But throughout the process, I was aware it was like a relay race—I could tell they were each doing everything they could to keep the momentum going. And everyone made me feel like my website (with years and years of web pages of family and projects) truly mattered because of the special attention they gave at every single step.

InterServer doesn't publicize themselves the way other web hosting companies do, which is unfortunate. Their dedication and expertise and availability of skilled staff to assist customers makes them stand out. While AI can offer some powerful benefits I've appreciated in other situations, I did not find them to be reliable when used by other web hosting companies as a substitute for the hands-on expert staff InterServer makes available 24-7.

AND InterServer not only offers extremely low rates but their rates remain low after the initial introductory period - while other web hosting renewal rates often skyrocket to the moon. And I assume that they can do that because they don't spend a lot of money on advertising. Instead they evidently focus on providing the best web hosting services.

And, in summary, what has made it so terrific is the teamwork of Sandra, Fasal Muhammed, and Akshay - with each playing a major role in making the migration into a smooth inspiring experience with InterServer. And that has been an additional major benefit because at times, migrating with other web services has been an unnerving, time-consuming, miserable trial. And when you consider how essential dependable web hosting is in the lives of many of us, they each uniquely deserve web hosting halos in my estimation. And it is a very positive reflection on InterServer that they're able to operate such as an exemplary web hosting company with such great staff.

30. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Years and years as a custoimer of Interserver.net

I have been with Interserver.net for many years now and have found the service reliable. When at times I have needed help with the many aspects of their service, they are quick to respond and fix any issues quickly too. Not only are their pricing more than reasonable it's reliable. I could go on and on with accolades but if you are thinking of an Internet service provider just try them>>>>

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Reasonable Price, but Frequent Downtime

The pricing is very reasonable, but unfortunately my VPS has experienced frequent downtime and connectivity issues. This is frustrating for production websites and services that require reliable uptime.

The price is good, but I hope InterServer can improve server stability and uptime.

22. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Interserver is our new host after over a decade with a dud host

I have to say, from first hand experience, my former host went from great to horrible and I was stuck with higher fees and lower quality. I started small with Interserver to make sure it was the right move for all of my clients. Everything turned out great. I decided to move every domain, every client using various hosting platforms they offer. They are quick with support. Usually within an hour but not always. They NEVER take days to respond.

They offer so many great services often already included in your hosting. I am just amazed how great they have been. I can register domains quickly, order a hosting package FAST and I couldn't be happier. Their prices are fair too. Great value.

If you got stuck with a dud host service that turned to crap like my old host provider, I strongly encourage you to give Interserver a try. Maybe start small like I did to make sure.

I am now doing ALL of my web hosting services with Interserver and I am soooooo happy. You should be too.

21. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The pinnacle of Customer Service in the industry

I've been in the IT industry long enough to establish a reputation as a seasoned developer and academic lecturer.

In my path in the industry, I've witnessed companies that come and go and others where customer service is a nightmare. In the same token, I have had pleasant experiences with a handful of companies where customer service is stellar.

One of these companies is InterServer! Their commitment to providing professional and efficient customer support should be the industry standard. They not only provide great products and services, but InterServer's dedication to quality also shines in every line of their operation.

This testimonial is written without being asked; it's a genuine impression of a company that has its act together in an industry that, unfortunately, has seen better days in terms of customer service.

If there were an Oscar Prize for Performance and Quality Customer service....... The winner is InterServer.

21. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Switched from HostGator to InterServer…

Switched from HostGator to InterServer and couldn't be happier!

I decided to migrate all my services from HostGator due to their excessive yearly price hikes and renewals. Moving to InterServer has been the best decision: fair pricing, reliable VPS performance, and their support team quickly helped resolve my domain setup questions.

Everything is running smoothly and I’m definitely sticking with InterServer for the long haul. Highly recommended! ⭐⭐⭐⭐⭐

31. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful and know what they're doing!

Did an excellent job with migrating my site to their server after being with HostGator for many years. They seem to have excellent customer service and tech support and keep you updated with everything they're doing. Five Stars!!

Regards,
Marcus

15. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

New Account on cPanel Shared with SSH and SFTP

InterServer support has been awesome so far!

I opened a new account today for cPanel shared hosting and support was very helpful getting my initial failed attempts at SFTP and SSH logins straightened out. It was great to know they take security seriously when I tripped their failed login safeguards and got blocked.
But Prak C. on overnight support got my IP whitelisted and removed the blocks.

If you're lucky enough to get Prak via ticket or email, you're all set!

13. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Non Profit Hosting Beware

If you have a non-profit, you may be enticed by the free hosting service. But beware. When your site has a problem, it may be because of the LiteSpeed server, security software, or some other issue. Whatever it is, your site will be down, and you can wait. What is a reasonable wait when your site is broken? 8 hours, 24, 72? If it isn't down, just not serving the sitemap or something that makes the site blind, then even more. Be careful before you choose. If we had made a more informed choice about the service and equipment, we would have gone another direction. Switching hosting is a mess that we have concluded is necessary.

11. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til InterServer

Svar fra InterServer

I appreciate you sharing your feedback on Trustpilot and sincerely apologize for this experience, and will use it to help us identify the areas where we need to improve.

Regarding your comments about LiteSpeed, security software, and broken sites: as outlined in our service details, the free hosting we provide to non-profits is strictly an unmanaged service. It is designed for users who have the technical knowledge to configure their own websites, manage plugins, and troubleshoot software errors. The vast majority of our non-profit customers successfully self-manage these technical aspects on their own.

I understand that a non-profit might not always have a dedicated IT staff on hand. However, that is something you must take into consideration before opting for a free, unmanaged hosting environment. If your organization is not equipped to manage the website and fix software issues independently, you really should consider using a paid, managed hosting solution instead.

That being said, if the physical server itself was offline, that is a different story. I take our uptime commitments very seriously. Network and hardware uptime is covered by our SLA, which you can review here: https://www.interserver.net/service-level-agreement.html.

I would like to pull up your tickets to review the wait times you mentioned and see exactly how our team handled your requests. Please reach out to me directly at management at interserver.net with your domain or account details so I can investigate this.

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