Fjorden Anmeldelser 

Das sind durch und durch Verbrecher und Betrüger. Eigentlich darf man denen nicht mal einen Stern geben, beim Geld einziehen sind sie sehr flott. Ich hatte mir Kleider bestellt. Dann musste ich h 25 Euro für die Rücksendung bezahlen. Und wenn das Paket dort keiner abholt oder entgegen nimmt, bekommt man natürlich auch nicht sein Geld zurück. Bitte nichts mehr da bestellen. Betrüger!!!!!!

Crazy good service. Prompt answers, and a solution for my problem that was beyond what I expected. I damaged my fjorden grip and they did not sent only the little part that was damaged, they sent a whole new grip. Free of chanrge, within two days. You simply cant do better customer support. Period.

Amazing customer service especially post sales

In essence don’t buy. The phone cases don’t last more than 5 or 6 months before they begin to brake up. Then the camera grip can’t be used. Despite there claim of robustness, longevity they simply don’t care and registration of your purchase makes no difference. Quality of manufacture 0/5 quality of customer service 0/5

Although there were some technical issues with set up, the Fjorden team responded promptly and I was able to be up and running smoothly. One thing that I am puzzled about is the integration of 3rd party apps such as Obscura and ProCam. They seem only to respond to the shutter button but none of the other functions. Before my purchase, I thought I understood that those specific apps would have functionality similar to the Fjorden app.

Fast response, easy to follow instructions, and it worked to reconnect my grip to my phone!

I sent email and asked about Bluetooth pairing issue. I got a suggestion back in less than 30 min and it solved my problem!!! Couldn’t have asked for anything better than this.

Exactly what I was expecting to receive. Though I’ve only had it for a day, I’ve enjoyed using it for what it was designed for.

tres bonne experience
reponse rapide
reception rapide

Looks flimsy and when trying to return, returns portal will not accept returns for what appears to be any reasons and just gives error messages denying opportunity for any refunds. Do not buy.

An amazing Moment iPhone CPL filter I purchased from Fjorden developed a defect. I notified them. They responded quickly, evaluated my warranty claim quickly and shipped a replacement filter quickly, at no charge to me. That's exceptional service from an exceptional company. Kudos the the Fjorden team. I use the filter on my Fjorden Grip - a brilliantly designed product.

My question was answered very quickly and professionally. Furthermore: it was really helpful and solved the connection problem my phone had with the Fjorden Grip.

3 Monate hinhalten, keine Ware, Lieferung anders als abgebildet, also China Ramsch, dann Rücksendung 25 Euro nach China, und noch zusätzlich 10 € Bearbeitungsgebühr für was auch immer, von denen vorher nie die Rede war.

Fjorden have fantastic customer service matching their fantastic product.

The prompt and professional as well as courteous approach to my issue was a great experience. So was the associated process of establishing the possible issue and resolving it!

Thank you to the Team!

After experiencing difficulties with a well-known online retailer sending the incorrect MagSafe case, I contacted Fjorden directly, who were able to resolve the problem by promptly sending the correct item. Great service and much appreciated.

Absolute Ramschware aus China
Die Adresse mit Namen „Berlin“ täuscht einen denn man hat es in Wahrheit mit einem chinesischen Shop zu tun.
Dies bedeutet, dass die Ware auf eigene Kosten nach China zurückgeschickt werden muss.
Die Kommunikation mit dem Shop ist unterirdisch
Nie wieder!!!

Quality and customer service! Excellent!

I’m still testing the system, time after time… So time will tell!

Customer service outstanding to a level rarely seen today... Superb communication, lightning fast resolution... Stunning.. Thank you Fjorden