Josh Eisen

Canada

Anmeldelser

Anmeldelse av Hallucina


Vurdert til 1 av 5 stjerner

No product no refund and no service. Not a real company.

1. Order did not arrive.
2. They sent an email a month later saying they'd credit by account 10%. They did not.
3. They have no customer service line to speak with as they are a professional scam company that uses influencers to take money from kids.
4. Do NOT buy from Hallucina as it is NOT a real company.

8. mars 2025
Anmeldelse skrevet uten oppfordring

Svar fra Hallucina

Hi! We’re sorry to hear about your experience — that’s definitely not what we aim for.

1 and 2. If your order hasn’t arrived yet, it’s likely due to a delay or issue in transit. Please contact us at @hallucinawear or post@hallucinawear.com with your order number and we’ll investigate immediately.

3. While we don’t have a phone line, we answer all emails daily and always try to help as quickly as possible. Please provide your email so we can track the communication history.

4. Hallucina is a small, independent brand — not a scam, but a growing company that genuinely cares about our customers.

We’re here to make things right. Please reach out so we can fix this.

— Hallucina Team