Geoff Eaton

I purchased a pet hair glove, costing £16. It took a while to come but out of the blue the courier company used, Reply, phoned me when I was in the middle of a very important phone, so could not answer. I returned the call but no one answered, I then received a photo that my package had been pushed through the bars of the gate porch at the main gate. Being disabled, I got ready and made my way to the porch on my disability scooters. Surprise the package wasn't there. I live on a small retirement estate, residents, visitors, carers come and go all day long, an arm through the bars from anyone passing the estate could have picked the package up. I have been in touch with Purepath on several occasions who say the courier had delivered the package to a secure place, I disagreed and asked to be sent a new glove or return my money. Neither has happened, after sales of this company are extremely poor yet they still bombard me with messages for their latest offers and products.

Arrived within delivery window given, driver brought into the house for me, very polite.

As a neuropathy sufferer, I was very taken by the advertising for Neurolux pain relief cream. Foolishly I ordered the 5 pack offer, I should have consulted Trustpilot first, as I didn't receive what I'd ordered. Instead of Neurolux I received something called Capsacare, made in China, no ingredients listed, a complete scam. A lesson has been learnt and I won't be buying off fb ever again. Sadly I've not seen a genuine review for Neurolux so don't know if this works or not. I will attempt to contact Liodall and request my money back but won't hold my breath.

Years package delivered within time window provided. Driver was very courteous and helped me by bringing the package indoors. Very good service.

Ragnar is very happy with his Years meals selection, his coat feels softer and his poops are a whole lot better. Customer service/information is very good

I was given a time period for delivery and my package arrived within that time period. Unfortunately I could not receive it in person at the time so never met the driver.

Overall the app was very good however I had some concerns after the order confirmed stage, that the text wasn't what I had wrote. I could not find, at that point, a preview of the text I had wrote. Perhaps you could allow the app to show a preview right at the death before confirming payment.