Holly Hale

We took our daughter for what we believed was an assessment. She had been suffering with severe mental health issues for years. She's only 11.
The appointment cost £350. It was almost an hour long. The Psychiatrist could barely be bothered to ask any questions past the generic ones.
She spoke to my daughter for 5 mins alone. She asked her two questions. It was mostly silence, I later heard from my daughter.
We left with a diagnosis of 'separation anxiety ' and a prescription for melatonin, which I myself suggested! £15 for the paper and when reordered I ended up paying over £50 for the tablets for 4 week supply plus the £15 for the prescription. (If she had just sent me the prescription, it would have cost me £15 )
Carried on going through absolute hell with my daughter, to then be told about 'the right to choose ' well! That was the most amazing, thorough experience. They went so deep into her history and completed so many interviews with both of us. As it should be.
We came out of that with an Austism diagnosis.

Easy to use app. Good value for money. Amazing prizes.

Just spent 2 hours ordering click and collect only to find that nothing I ordered is in stock! Complete waste of time.

I cannot believe everyone is experiencing these problems!
Would you believe I got sent paperwork with a spelling mistake ( owners name ) I called, which is a nightmare! Finally got through to the right person. Sorted it out. WRONG...They sent the paperwork out AGAIN with the name spelt wrong but in a different place! Called again. I repeatedly went through the very simple spelling of my partners name. They sent it out WRONG AGAIN! I called again quite angry this time and was assured multiple times that it would be rectified. They sent out one item correct BUT still haven't sent out the 5 generation pedigree that we payed for 5 months ago.
I've emailed...called...private messaged on social media sites! Nothing! What is going on with the KC ? No delay in taking your money though...and getting such a simple name wrong so many times is ridiculous!

After years of experiencing difficulties with my mental health, I reluctantly went back to my gp for more help. It felt like one more try.
Thank god I did! First of all I was amazed at the speed of contact from the team at Dr Julian. They took me seriously. Someone was listening at last.
Then I was so amazingly lucky to be partnered with Jennifer Rose. What a gem she is! Jennifer has changed my life with her course of cbt therapy.
She is so easy to talk to. So personable. I will be forever thankful for her help.

Ordered Mother's day flower card and payed all in all nearly £40 for a small card with small amount of flowers poking out. So was expecting big things! Extra for special Sunday mothers day delivery.
Got to 3pm Mother's Day with NOTHING. Emailed the company then got the 'broken down printer'email.
So if I hadn't of emailed to ask why my mum hadn't received anything, I wouldn't have got an email.
Absolutely gutted all round.
Paying so much for such a special delivery on such a special day during a time where no one is seeing their mum...and just getting nothing but a refund that you have to chase up...is awful.