Review over Onesizedown


Beoordeeld met 1 van de 5 sterren

Noticed £49 had gone out of my account…

Noticed £49 had gone out of my account to this company, I had never knowingly subscribed to them but on investigation with my bank, they could see I had clicked on ApplePay which from their interpretation was evidence I had signed up for something (albeit unknowingly). Checking a little used gmail account, I found two emails from this company two days apart, one stating I had signed up to a one day free trial, the other two days later mentioning the £49 for the subscription. Looking at their website, this company is something like an online gym service - I have not seen details of this company before, used their subscription or products in anyway. As it appears to the bank that I have inadvertently signed up to this subscription, they are raising it as a dispute and I hope to be reimbursed. I have also emailed the company firstly, to state I have no knowledge of what they have taken money for and secondly, to ensure they cancel any subscription. The bank has also blocked future payments to that company. I have signed myself up for free trials before and then kicked myself if I forgot to cancel before the subscription kicked in, but accept that was my fault…with this I genuinely have no idea how the free trial was started, so I do question whether something scam-like is going on. For the reviewer who said their bank is no help - if you haven’t already ask the bank to dispute the payment, block future payments and write an email to this company cancelling any subscription they feel you may have signed up for, so no future payments go out. Good luck.

17 april 2025
Review zonder uitnodiging