I had a problem with a previous booking…
I had a problem with a previous booking and needed it sorted ASAP. There is no contact number so I emailed but never got a reply. As such I had to speak to the person who we were renting from and pay extra to sort it out. Customer service and response time to emails needs sorting out. It's now been 3 plus weeks and nothing.
9 mei 2024
Antwoord van Goboony
Hi Vicki,
Thanks for taking the time to leave us a review! We are sorry to hear about your experience. Our support team have advised that they were able to assist with your query. They did respond to your initial help request however as there was a mistake in the email address that you provided via our help centre, you did not receive our response.
Kind regards,
Team Goboony