Youthrite Reviews 

I ordered on 27 Aug 2026. They gave me a tracking number that is pending pickup since 27. I emailed them 5 times. But no response. I should have done my homework first before ordering.

This company is a scam. I tried to call the customer support # but nobody ever answers it. I just got another $47.99 charge on my credit card for an order I never placed. So freaking frustrating. Consider yourself warned.

Through no fault of Youthrite I needed to ask for a refund . The patches had a product in that I couldn’t use.
Youthrite were nothing short of brilliant at helping me out . I dealt with Jersey and communication with her was 5 star !

Tried one patch. Had a severe reaction. Was told I could not get a refund because I tried one patch. Not sure how you are supposed to "try " the product without opening the product. Save your money. This one ended up costing me over $3750.00 due to the severity of the reaction. Oh and if you get the package and do not open it- you have to pay a 10%restocking fee AND return shipping. Customer service is a joke. Buyers beware. Actually just dont buy.

Only AFTER i posted a review did they offer to give me a full refund on the UNOPENED package. The one patch I "tried" a partial refund. Better than nothing- save your mo ey.

I paid $149.99 for Hashimoto's patches on 7/2/26. Their Anti-Aging patches arrived on 7/9/26. I immediately emailed them about their mistake, to which they replied a refund would be provided AFTER I return their wrong product. I have difficulty getting out of the house, let alone standing in line at the post office to pay for postage on THEIR error, and told them so. After ~15 emails, they STILL have not provided me the return envelope, let alone a refund [since they claim they no longer have the Hashimoto's patch.] FRAUD!!!

I tried an order then cancelled the subscription promptly. Nearly 6b a later I get no warning, just an email saying my subscription has been processed. No package ever comes and I’m charged $119.00+ shipping and tax. I cancelled back in December of 2025! They’re refusing to return my money.
I have reached out. They tell me I won’t be charged further, what a joke. A refund is in order.

There is no allergan disclosure. This patch contains fish oii. If you have a fish allergy, this patch is not for you. They refer you to their return policy but do not clearly communicate the address that you send it back to. They need to put a warning with their product promotion regarding fish allergy. They need to have the address of return in their return policy.

The patches are a scam they did not work for me and I tried to cancel them , I did not order a subcription just to try once and now they wont stop taking money out of my account and sending me garbage , I dont know what to do right now i even changed my debit card and they still get into my account and steal my money!!! THIS NEEDS TO STOP !!!

Website checkout process is confusing would up with $75 worth of product I didn't want, they told me they couldn't change my order but it took over 2 weeks to receive it then they promised me a return label that they said they wouldn't provide me with one. I am LIVID.

I didn’t authorize an order but was sent the product anyway and was charged nearly $90.00. The first attempt to get a refund, I was told they would credit me $17.99 and that I could “give it to someone as a gift”. I refused and asked for the refund; I then received an email thanking me for accepting a 30% discount to keep the product. I refused. They told me to mail it back and send them a tracking number; I hadn’t even opened it, so had to take it to the post office to refuse it. I sent them the tracking number (which was the original number it came with), and was told they would refund me once they received it. It took over 6 emails and nearly a month to finally get a refund….for something I didn’t order 😡

This has been a long & arduous journey so will tell my story chronologically, as a list.
1. Though the video on Facebook claimed 100% money back guarantee on purchases of their "Thyroid Patches" if unsatisfied, I found nothing more about that on YouthRite's website, fine print, or in their "terms of service". That should've been a sign for me to take off running. Instead I contacted YouthRite and they emailed me back, assuring me that WAS their policy and what to do if I needed to return any unused patches. So, I sent my hard-earned money off to them like a total dummy, my heart filled with hope that I might finally start feeling better like the women in their videos testimonials.
2. It took nearly a month to receive my "Thyroid Patches", as they were advertised in "Longevity Journal" from Facebook's Reels". Oddly, the word "thyroid" doesn't even appear anywhere on the enclosed information or individual patch packages
Instead, they said "Anti-Aging Patches".
3. I contacted them again, thinking they'd possibly sent me the wrong product or maybe I'd accidentally ordered the wrong ones.
This started a two month long back & forth of emails with customer service who never could answer my simple, basic questions: Was I sent the wrong kind of patch? Had I accidently ordered the wrong ones? Or were they one in the same product? I kept asking and begging them to please, just sort this out. If not, then just refund my money because I wasn't sure I even wanted any patch from them anymore. In turn, I'd mail back what they'd sent me, all unopened and 3 months accounted for. Instead, they just continued to stall, asking me for my order # repeatedly, as well as pleading for me to please be patient & they were sorry and understood my frustration.
4. Last week I finally just had had it! I asked them to give me a definitive date that I'd get an answer from them & we could sort this all out & they'd never have to hear from me again.
5. Since then, it's been total silence from their end.
So here I am, 2 long months later, suffering from major thyroid problems, no answers from YouthRite, and 3 months worth of anti-aging patches which i don't evenvneed since wrinkles are the least of my worries right now. Oh! And I should also mention, I've basically thrown $154.93 into the toilet & flushed a few times. Thanks, YouthRite or should I say, "YouthWrong"?
So, please.... I know you don't me, nor do I know you, but I still REALLY don't want anyone to have to go through all of this nonsense as I have.
Take aways from this:
If something sounds too good to be true, it probably is.
If no one at the company can answer a basic questions such as "is 'A' the same as 'B' or did you send me the wrong product?", you better get ready to write a bunch of negative reviews to at least simulate that you're getting some minimal form of justice in this blatant scam against you.
Finally, in case you were wondering, "bait & switch" tactics seem to be alive & well in the United States of America!
I sincerely hope this spares a few people from the aggravation which I've endured.
UPDATE:
UPDATE:
UPDATE: YouthRight responded to my review and I'm glad because if you read it, you will get to walk in the shoes I've worn these past two months.
This is almost verbatim of all the emails they sent to me. VERBATIM!!! Possibly AI responses? Heck if I know.
I may not be the brightest crayon in the box, but now I get it! All of the polite, yet non- commital emails I received, asking me the same question repeatedly, like my order #, date of delivery etc. are nothing more than stalling tactics because here's the deal: All returns, exchanges & refunds have to take place within 90 days of purchase.
I'm already at two months, thanks to them and the countdown to 3 is closer everyday. If they can run out the clock, that's it.! And high fives all around. They can JUST say "Oh well...So sorry... you're past the 90 days so we cant do anything for you."
Just call me a "dull hueCaptain Obvious".
That's fibe. I'll take it but It's still wrong and bad business practices IMHO, But this is where I ended up with these guys.
Good luck to you!

Placed an order July 7, sent a follow up email on July 9 after receiving notification that my order was still in the cart awaiting payment. I confirmed money came out of my account. Still waiting for any response on July 20.

Fraud.
Never ordered. Complain many times and each time they charged me new order.
My card was hacked. Over 500 in charges. I don't even live at that address anymore.
Hellen Asimakis

I have-E-Mailed the customer support team 3 times to cancel my subscription. I’ve made it quite clear I don’t want your product because of the toxic level of selenium in the patches. No one will respond!!! Very poor customer service. I guess I have no choice but to cancel my credit card so you don’t bill me anymore for something I don’t want!

After receiving my order, I found that the patches simply would not stick properly…I couldn’t get any benefit from the patches if they would not stay on my skin.

I emailed customer service asking for a refund and was first offered a discount, but I did not want that.

After several additional emails, I was told to return the items and they would refund those that were in the original, unopened packaging. How could I know that the patches did not work without opening a package? That was not what the guarantee said…I was expecting a refund for the amount I paid.

I was finally given an address to which I could return the product, and found that the address is in Canada.

On April 21, 2026, I packaged up everything, and took it to the Post Office to learn that return postage was $43.55! But if I was going to get a refund, I didn’t really have a choice. As required, I then sent YouthRite an email (including pictures) with the tracking number and receipt. I was told that as soon as they received the package and inspected the contents, they would issue a refund.

After a month without a refund, I checked the tracking information and found that an attempt to deliver the package was made but had not been completed. I wrote to customer service but had no response. Now weeks later, the package shows up back here noting that the addressee has MOVED and there was no forwarding information. WOW!

Again today I emailed YouthRite customer service. We will see if I get a response. As you can probably tell, I am frustrated enough to, for the first time ever, write a review on Trustpilot in hopes that no one else must endure this frustrating experience.

Absolutely impossible to deal with. Won’t answer any phone numbers linked to their account, won’t refund my money even though I tracked it and they received. I never opened the package and immediately wrote email asking for the return address. It took over a week to get the address. They kept sending me rules about their refund policy but no address. Absolutely ridiculous! Now they have received the unopened product back and won’t refund my money. Have gone through PayPal also. SCAM.

11780 This order didn’t arrive. Advance comunication suggesting refund however no satisfactory outcome.

I had a horrible experience dealing with this company, and I would recommend steering clear of them at all costs. I am also now seeing other reviews with the same complaints as mine. I tried canceling my order shortly after placing it because my doctor recommended I not use their product at my age, which is 70. I was told my order had already shipped, but that I could return it within 90 days for a full refund. When it arrived, I reached out to them requesting a return authorization and instructions for mailing back. Instead of that, they offered me a discount to keep the product, even though they acknowledged that it would be against my doctors orders. I reached out again saying I wanted to return the product for a full refund and got no response for a long time. Fortunately, I paid using PayPal and proceeded to open a case, so they communicated directly with the vendor. I finally received an email with shipping instructions to Canada. I followed all the directions exactly and paid nearly $45 to send it back providing the order number and tracking number of the package. The package I had received was sent from California so I didn’t understand why I had to send it back to Canada (at great expense), but I did it, and still there was no refund. I wrote back to PAYPAL and Youthrite with confirmation of delivery in Canada, asking where my refund was, and got no answer from Youthrite, but PAYPAL escalated my case. Today, I found the package on my doorstep with a note saying the recipient had moved! I immediately reached out to PAYPAL, they closed the case in my favor and refunded my money. Now I have six months worth of unopened patches and will try to find someone who wants them!

If I give a negative 10 I would. I have had nothing but frustration with this company. I ordered 244.00 worth of product when I reacted to the patches I got ahold of Youthrite and they gave me a Canadian address which I returned it to. A couple weeks later the package comes back undelivered which I had to pay return postage on!!!!! I got ahold of customer service again.

We
are so sorry , please resend and I will look after your refund right away. Hogwash!!! Total rip off!!! People beware! This all started in Nov 2025 and I’m still trying to deal with this May 2026

I have been using the Youth Rite anti aging patches for a month. I didn't expect to see results so quickly. My fine lines are practically gone and the wrinkles around my mouth are down to fine lines. I haven't smiled at myself in the mirror for several years. I avoided mirrors as much as possible. Not anymore! I even look good without makeup now. I'm glad I took a chance on these patches and am looking forward to seeing what happens over the next 2 months.