Scandinavian Biolabs Reviews 

Antwoord van Scandinavian Biolabs

1 feb 2026

Hi S. Jacoby,

I’m sorry to hear this and understand how frustrating that experience must have been.

We did reach out to you directly to gather a bit more information so we could properly look into your request and assist you. If you’re still open to it, please feel free to email us directly, and we’ll be happy to review your concern and help clarify anything around your subscription.

Thank you for sharing your feedback.

Best,
Denise from Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

13 jan 2026

Hi Collin,

Thank you for sharing your experience. We’re happy to know the support was quick and that things went smoothly for you. Wishing you continued success with the product.

Best,
Denise from Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

10 dec 2025

Hi Petra,

Thank you for your lovely feedback! I am glad the response was clear and helpful for you.

Best,
Denise from Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

26 sep 2025

Hi Angele,

I appreciate you sharing this review. It’s wonderful to hear that Jenny’s friendly and quick support stood out to you. We’ll make sure your feedback reaches her and the team.

Best,
Denise from Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

15 jul 2025

Beste Dennis,

Bedankt voor het delen van uw ervaring. Het spijt ons te horen dat u last heeft gekregen van haaruitval tijdens het gebruik van onze producten. We begrijpen hoe vervelend dit voor u moet zijn, vooral gezien uw eerdere haartransplantaties.

Onze producten zijn gemaakt van biologische ingrediënten en er is onderzoek gedaan naar hun werking. Echter, net als bij veel verzorgingsproducten, kunnen ze helaas niet voor iedereen hetzelfde resultaat bieden.

We waarderen uw feedback zeer, want het helpt ons om onze producten en diensten te blijven verbeteren.

Mocht u nog vragen hebben of verdere ondersteuning wensen, dan helpen we u graag.

Antwoord van Scandinavian Biolabs

11 jul 2025

Hallo,

Bedankt voor uw bericht en het delen van uw zorgen.

We hebben uw accountgeschiedenis en bestelling zorgvuldig bekeken. Volgens ons Geld-terug-garantiebeleid komen klanten alleen in aanmerking voor een terugbetaling als zij vijf serums gebruiken gedurende een periode van 150 opeenvolgende dagen om voldoende gebruik te garanderen voor het beste resultaat.

In uw geval tonen onze gegevens aan dat slechts één serum is ontvangen en gebruikt, wat helaas niet voldoet aan de eis van het gebruik van vijf flessen zoals beschreven in de garantievoorwaarden. Daarom konden we uw terugbetalingsverzoek niet goedkeuren.

We begrijpen dat dit teleurstellend kan zijn en het spijt ons te horen dat u een negatieve ervaring heeft gehad. We streven er altijd naar onze klanten de best mogelijke service en producten te bieden.

Als u nog vragen of opmerkingen heeft, neem dan gerust contact met ons op via contact@scandinavianbiolabs.com. We helpen u graag verder.

Dank u voor uw aandacht.

Antwoord van Scandinavian Biolabs

25 apr 2025

We are truly sorry for your experience with our products.
Please as we want to know more, we have reached out via email. Once you have the time you can check out your inbox. A happy costumer is our priority so we want to know what can we do to make this whole experience better.

Antwoord van Scandinavian Biolabs

4 mrt 2025

Hi Yorick,

I’m sorry to hear that the products didn’t work for you as expected. Our 150-day guarantee has specific guidelines, and we always strive to be as clear as possible. If you have any concerns or need further clarification, please contact us, and we’ll be happy to assist you in any way we can.

Best regards,
Laura Ivy
Scandinavian Biolabs Customer Support

Antwoord van Scandinavian Biolabs

5 sep 2024

Hi Coskun,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’ve had a positive experience with both our products and customer service over the past six months. Your satisfaction is our top priority, and we’re glad we could provide you with the information and support you need.

If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help!

Best regards,
Laura Ivy
Scandinavian Biolabs Customer Support

Antwoord van Scandinavian Biolabs

13 mei 2024

Hi Lurii,
We have replied to your email this morning, and are awaiting your response.

Please check your inbox, and we look forward to resolving your issue.

Antwoord van Scandinavian Biolabs

1 mei 2024

Dear Tom,

Thank you for taking the time to share your experience with us.

We're glad to hear that you found our service and guarantee terms satisfactory.
We understand the frustration of dealing with alopecia and trying various treatments.

We're sorry to hear that our products did not meet your expectations and that you did not experience the desired results.

We appreciate your feedback regarding the burning sensation sometimes experienced with the serum.
This is valuable information for us as we continuously strive to improve our products and the overall customer experience.

If you have any further questions or concerns, please don't hesitate to reach out to us.
We're here to assist you in any way we can.

Best regards,
Laura Ivy
Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

15 feb 2023

Hi Véronique! Thank you so much for sharing your voice with us.

I'm so glad you've been reaping good results! You are off to a great start! I agree - hair growth takes time as it is a process, but with continuous use, we are positive that you'll continue to see progress.

Congratulations on your pregnancy! We wish you a healthy and happy journey! We're always here if you need help.

Best,
Denise Blanco
Customer Experience Agent | Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

6 sep 2022

Hi Abdoul,

Thank you for your review.

We are happy that you are satisfied with your delivery times.

Let us know if there is anything else we may do for you as well.

Esbem
Customer Experience Agent | Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

23 mei 2022

Hi Dave,

We appreciate you taking the time to leave us an amazing review. It means a lot to us!

Kind regards,
Denise
Customer Experience Associate | Scandinavian Biolabs

Antwoord van Scandinavian Biolabs

25 apr 2022

Hello Toni,

Thank you for leaving a review on our Trustpilot.

Customer care is one of our main focal points as a business. Our customer will always be number one. I hope you will enjoy using the products.

Best,

Esben
Customer Experience Associate | Scandinavian Biolabs