Jersey d'Or Reviews 

Not genuine, poor quality, jersey smelt damp, cheap transfers with plastic still on them. They will ignore your return request until you threaten them with processing a chargeback through your credit card. Even then they try to put you off saying you need to return to Canada at your own cost. I just settled for a 50% refund and called it quits. (They only offered 20% to call it quits originally so keep on at them, maybe even try pushing it to 80%, I just got bored with i the process of back and forth) would defo not recommend.

DO NOT BUY FROM JERSEY D’OR

The jerseys are fake from China not authentic adidas at all. I hope they never get another sale ever again. If my review can stop even one person from getting scammed then that’s a consolation for me.

Evil scamming fraudsters. Scamming people to think they are getting a legitimate product only for it to be a cheap fake is truly so low. Have some integrity.

Don’t buy from these pigs buy directly from adidas

*Edit* doesn’t matter the name the order was under. don’t try to get away with it by discrediting or claiming that I am not your customer. I use a different surname here on this platform and others. Fakes are fakes so just own up to it cheers

Avoid – nearly 3 months for an incomplete order and serious authenticity concerns

I strongly recommend avoiding Jersey d’Or based on my experience.

I ordered five Scotland football products on 1 June 2026 (order JD2527905), paying €304.75 including express delivery.

Despite paying for express delivery, I spent the following months repeatedly chasing the company. I received various explanations involving customs, the parcel being returned and redelivery. On 15 July, their store manager confirmed a 20% refund and told me that if delivery was unsuccessful again they would have “no option but to refund in full.”

The order eventually arrived almost three months after I ordered it — and it was still incomplete. A Scotland 2026 Home Women’s Jersey, Medium, costing €75.95 was never supplied.

More seriously, I have substantial concerns about the authenticity of the Adidas-branded merchandise I received.

I compared the products directly with known-genuine Adidas football merchandise in my possession. Among the issues I documented were CLIMACOOL markings on garments accompanied by AEROREADY swing tags, apparent absence of the normal Adidas article/product identification on garments I inspected, substantially different internal labelling, poor embroidery and backing, loose threads, irregular stitching and other construction differences.

I have retained all of the merchandise, labels and packaging and extensively photographed the evidence. I have also preserved the complete email history, order confirmation and payment/refund records.

On 24 August I formally notified Jersey d’Or of my concerns, the missing item and my intention to have the merchandise independently examined. I requested a full refund and chased again on 26 and 31 August.

I am now formally disputing the transaction with my bank and reporting my concerns regarding the merchandise for investigation.

I cannot independently make a definitive legal determination that the products are counterfeit, but the discrepancies I found are sufficiently serious that I have requested formal investigation/authentication.

My experience: extremely delayed delivery despite paying for express shipping, an incomplete order, only a partial refund, repeated chasing required, and serious unresolved concerns regarding the authenticity of the merchandise received.

One star. I would not purchase from Jersey d’Or again and strongly recommend prospective customers exercise extreme caution.

My Order No. JD2528907. I ordered the jersey from your official website. But your products are fake. There are lots of loose threads on the jersey, and the logos are coming off too.

Ordered my son’s birthday present six weeks ago. The shirt still has not arrived. Took days for them to send me a link which says it’s been in transit for three weeks.

They sent me the wrong jersey and confirmed they will not send me the correct one despite proof of my order being the incorrect one. Customer service dont care at all abput helping you. Orders take a month for delivery despite what the tracking says. Products are from China. I would suggest to order the jerseys from Italy where they sell jerseys online. The Customer service is better as well as the quality of the jerseys.

Takes ages to arrive over a month , fake product with poor quality materials. Size was all wrong. No response from customer service to ask for refund. Avoid

I have places an order a month ago for my sons birthday and it still hasn’t arrived and shipped hasn’t updated in over a week! No one is getting back to me absolute joke will never order from here again. First and last time. Shame I have 3 soccer fanatics

Unfortunately, my experience has been very disappointing from the moment I made the purchase.
Initially, I was happy to proceed and expected a straightforward and professional experience. However, the process quickly became frustrating, with issues around communication, follow-up and ultimately the handling of my refund.
When I decided to proceed with the refund, I was advised that the $130 would be refunded within 10 business days. That timeframe has now definitely passed, yet I still have not received my money. I have also had to repeatedly contact the business myself to ask where things are up to, rather than receiving a clear and proactive update.
For me, this is not simply about the $130. It is about customer service, communication and accountability. Once a business takes someone's money and provides a specific timeframe for a refund, I believe it has a responsibility to honour that commitment.
I have been patient and reasonable throughout the entire process, but continuously having to chase for answers and chase money that I am owed is extremely frustrating.
The whole experience has left me feeling that my concerns have not been treated with the level of importance or professionalism I would expect from a business.
I sincerely hope the refund is resolved soon, but based on my experience from purchase through to the refund process, I would think very carefully before using this service again.
Very disappointing from start to finish.

3 months down the line the jersey has not being delivered nor has the refund being processed. Empty promises even with the customer care. This is the most fake site I have ever encountered. Don't waste your money here as you will definitely not get a delivery or refund.!SCAM!!

The worst company I’ve ever dealt with, I’m calling my bank and getting the charge back I’ve emailed them multiple times reached out on their live chat and they don’t care to reply, this “Lisa” person spends more time replying to these reviews than to actual customers the company is a complete fraud haven’t replied to a single one of my emails and I paid for express shipping 50 dollars, it’s Been 15 business days over 20 regular days and no reply, they don’t even care about a charge back from the bank I’m not even sure if this company is legit, please never ever use them and never trust them with anything the jerseys aren’t even real and they’re charging full price 😂 an absolute joke and clown show thanks for nothing

I have still not received my order of a World Cup football jersey ordered almost 2 months ago. They advise fast delivery in Europe! It is definitely not and they do not respond to inquiries

Immediately after placing the order i asked for confirmation they were a reseller of Authentic Products and if they weren't then to cancel the order and process a refund.

The world cup 2026 netherlands shirt and shorts order were £52 reduced from around an Authentic shirt price, given the world cup had ended it made sense.

It took 2 days to get a response and then the response was our produce are UA. No mention of is a refund was still needed. I immediately replied saying UA wasn't acceptable or my part and that I'd prefer a refund and to process it.

Then after more follow up emails being ignored I said a failure to response would lead me to writing this review.

They responded saying because I'd requested a refund d outside of the 10 hour cancelation policy it wasn't possible, i demonstrated that i asked immediately and then they saidnthe shirt had been dispatched and i'm to wait for the short as processing a refund isnt possible.

So waitkng foe the shirt and a response to why the refund cannot be processed as it's thier fault they didnt correspond approptlriately and act on what i was asking.

So far Jersey habe demonstrated that they want to hold onto the cash and do not care about their customers.

I hope this reply warns others to buy from them if any of the abovenis something they'd like to avoid andnin an attempt for companies to learn from thier poor performance and improve.

Please don't buy from this company, ordered an item on the 6 July, 20th of August and I am still waiting.

Sorry to be crude but this is a bunch of scammers and liars. I ordered two Nike items which I subsequently suspected might be copies. I tried to cancel the order but I never got a reply. The items were delivered and my suspicions were confirmed by strictly identical Nike tags for both articles. I tried to return them but never got a reply. I had to file a dispute with Amex. Jersey d’Or provided widely inaccurate information stating that I was not cooperating and I wanted to keep the money and the items, which was a blatant lie. I just never got return instructions. They even told Amex that the cancellation policy was 10 hours while it is clearly stated as 10 days on their website. Scammer behaviour.

Orders #JD2528012
#JD2528015 from the website

The product quality is top notch . will order order again

I was very pleased with the quality and fit of the Lamine Yamal Barcelona Jersey, more importantly, my son was very happy when he received it as a gift. It is exactly as expected and I would definitely recommend this website/vendor to anyone thinking about purchasing a quality Jersey of their favorite team or player.

Commande passée le 6 juillet 2026 reçu le 28 juillet 2026, beaucoup trop long et le comble du comble j’ai commandé une taille 3xl mais le t-shirt correspond plustôt à un petit xl… très déçu je ne recommande pas du tout, sans compter que le flocage me paraît de travers. Le suivi colis est inexistant, impossible de suivre le colis et le service client répond au mail par un mail automatique quand on demande où en la livraison…

FAKE, beware, they are selling fake merchandise. I purchased an alleged Nike jersey set, which turns out to be fake. First red flag, they ship from China even though they alleged to be located in Canada. Second, when the jersey arrived, I had a 1:1 comparison with a shirt purchased from an official Nike store. The result was clear: Jersey D'Or sells fake merchandise without disclosing this. Pure scam.

When I contacted them confronting them with the issue, they did not even respond.

Ordered an England shirt, which took rather a long time to arrive. When it did the stitching on the arm was clearly faulty. Tried 3 times to contact them to ask for a refund and currently heard nothing. Only have 10days to request a refund. I’ve done that, but they haven’t responded. Which is a concern and red flag to how honest and reputable they are. Hopefully they may respond here? 🤞. Definitely avoid.

Having contacted the support team as you suggest. Finally they have reviewed the wonky stitching on the sleeve and said there is nothing wrong with it. I wish I could upload images. I’ve contacted them within the 10days as it says on your website that I can do to request a refund and still they refuse to allow me to return this clearly faulty top. I’m gobsmacked and feel very frustrated that there is a clear lack of any customer care to do the right thing. Very unethical I’m afraid and all I can say is please please don’t waste your money with this company. Clearly they chose not to do the right thing. I would hope you are able to rectify this awful experience I’ve had.