apochi.com Reviews 

32
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

I really appreciated this tour in Iran, first of all the choice of the guide / driver Mr Afshin who speaks French. I can only praise these qualities: seriousness, kindness, patience, historical kno... Toon meer

Beoordeeld met 1 van de 5 sterren

€588 down the drain. I booked rooms at the Espinas Palace in Tehran, apparently on non-refundable rate, but still at European prices. In fairness to Apochi they changed the dates of the reservation tw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a wonderful trip to Iran in August 2022. I went to Iran from Japan with my 13-year-old son. At Isfahan, I enjoyed the beauty of Iran and the deliciousness of Iranian cuisine. You can say "Hello... Toon meer

Beoordeeld met 5 van de 5 sterren

Ich habe mich an apochi gewendet, weil die buchungen immer sehr gut klappten. Auch ein sonderwunsch von mir war in 48 std. Erledigt und gebucht. Die iranische gastfreundschaft schlägt bei apochi vol... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Vluchtboekingswebsite

Informatie afkomstig van verschillende externe bronnen

Your Iran Trip Starts with Apochi. Our aim is to provide superior travel and tour services with focus on customer satisfaction, within the best competitive prices.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

32 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(32)

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Beoordeeld met 5 van de 5 sterren

Ensorcelant

I really appreciated this tour in Iran, first of all the choice of the guide / driver Mr Afshin who speaks French. I can only praise these qualities: seriousness, kindness, patience, historical knowledge and humor. Remarkable in every way. Flawless protection. I learned a lot about this beautiful country. I'm still under the spell. The hotels, especially the boutique hotels, are comfortable and have many attractions. This encounter with the history of Iran moved me. Architecture with harmonious shapes that are both sophisticated and simple. Bewitching landscapes.
I will gladly recommend the Agency APOCHI and his director Mr Oveyss who gave me a great support.I really appreciated Iranian people their extreme kindness. Very welcoming and kind to me.
I was really sad to leave Iran

30 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

€588 down the drain

€588 down the drain. I booked rooms at the Espinas Palace in Tehran, apparently on non-refundable rate, but still at European prices. In fairness to Apochi they changed the dates of the reservation twice due to extenuating circumstances on my end, but when my visa to Iran was finally refused they would neither change the date nor give me a refund. This won’t stop me from going to Iran but I will just pay at the hotel in person instead of booking through them.

20 augustus 2022
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Alan,

Greetings from Apochi.com and thank you for your review.

From reviewing your booking, we found that the booking has been confirmed under non-refundable conditions.

With this in mind, and despite being very much aware of the aforementioned conditions, our Customer Service Agents contacted the hotel requesting them to amend the booking without penalty.

After the hotel has twice approved your request to change the date, they will not accept to refund.

Unfortunately, as much as we would like to assist you, the decision ultimately lies with the hotel. That said, we can assure you that we are trying our best to assist you despite being told by the hotel that we are acting against the agreement, i.e. the cancellation policy provided to you at confirmation.

We trust that we have been able to clearly explain our position, and we hope that you understand that this bears no reflection on how much we care about our customers or how we service them.

Best regards,

The Apochi team

Beoordeeld met 5 van de 5 sterren

A wonderful trip to Iran

We had a wonderful trip to Iran in August 2022. I went to Iran from Japan with my 13-year-old son. At Isfahan, I enjoyed the beauty of Iran and the deliciousness of Iranian cuisine. You can say "Hello" when you walk down the street. The kindness of the Iranian people was special. Actually, I was planning to stay in Iran for 6 days. However, my son had a fever and we had to go to Dubai in a hurry. There was perfect support of APOCHI at that time as well. In addition to arranging the hotel, they also arranged the 800km transfer from Kerman to Shiraz. That was a really big help. I definitely recommend APOCHI if you go to Iran. Absolutely no mistake. APOCHI offers a wonderful trip to Iran.

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Best Of Iran within 8 days by Apochi

I was on a Best Of Iran Tour in April organized by Apochi and can only recommend them.
Oveyss cared about all issues from visa application via suggestions for the tour to the excellent guide, Mehran. His immense knowledge of history, literature and social matters impressed me a lot.
However, historical sights (thanks to UNESCO), the countryside and friendliness of people were simply WOW.

12 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Go there!

Been to 60+ countries and Iran is on our top 5 list! You simply need to go there and experience to understand what I mean. The list of positive things are endless but on top is the people - so friendly and welcoming. If you have all your info on Iran from CNN you are into a positive surprise.

We are looking forward to go back as soon as the world stop panicing on this year «flu»

PS: Bring cash as cards are not accepted.

5 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They saved me

Apochi has the best, the most kindness, pro-active, attentive and friendly support that I could imagine. Their service was by far beyond all the expectations. They provided me help and followed each step and situation of my trip very closely. They were prompted to help at any time, their response were very quick and assertive. They were precise, always being extremely kind to attend all my needs. And above, all. They helped me immensely when I most needed in Iran. They literally saved me finding a way out in a moment of despair. I won't forget these guys, who became my friends. Thank you so much for everything that you have done for me during my trip to Iran. I thank you all from the bottom of my heart!!!

5 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A really enjoyable tour in Tehran, Kashan

A really enjoyable tour in Tehran and Kashan. The guide knew his stuff and made the tour both interesting and exciting for us (4). He wore his Hufflepuff hat with pride I would recommend Tehran and Kashan tour to anyone and would certainly like to do it again next time if I have time to visit this amazing country named IRAN. I will bring the rest of the family next time to see the real IRAN, not in the west media.

17 februari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Bruce,

Thank you for taking the time to provide us with your feedback.

We are happy to read your review and know the memorable trip you had with us in Iran. Your kind comments are much appreciated.

We look forward to welcoming you back and delivering even more unique experiences.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

A amazing time in Iran with the…

A amazing time in Iran with the assistance and cooperation of Apochi.com. All the pickups, flights, hotels, booking were really really great. We see Great history and 14 UNESCO in Iran, The local people are very very friendly. I will definitely suggest Apochi.com to all my friends. I would love to visit Iran next time with my family and friends through the assistance of Apochi.com.

- Special THANKS to Oveyss. This is the best service staff I have ever met. Any trouble can be solved by him, We are good friend now:)
- And also thanks for his colleague Ensiyeh Seifi, she helps a lot.
- And thanks for our driver Hamed, He familiar all routes with great driving skill, and very humorous.

I will be back, love you all:)

From CHINA

8 februari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Peter,

It was a real pleasure to read your review and know you the experience you had with us.

I am happy that our Ladies and Gentlemen, particularly Oveys and Ensiyeh took complete care of all your needs. Thank you for specially mentioning them, they will be thrilled to read your review.

We look forward to welcoming you back and creating even more good memories in Iran.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

I had a wonderful time in Iran with the…

I had a wonderful time in Iran with the assistance and cooperation of Apochi.com. All the pick ups, dropp offs, hotels, flights, trains and buses were really really great. I got a lot of knowledge about the history and culture of Iran through the skilled, well-informed and professionally experienced guides in all cities of Iran. I will definitely suggest Apochi.com to my friends. I would love to visit Iran next time with my family through the assistance of Apochi.com.

7 februari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Dr. Zaheer

Thank you for sharing your experience and choosing us in Iran to serve you.

It was a pleasure to know you enjoyed our services and most importantly the hospitality of our Ladies and Gentlemen. Thank you for especially mentioning guides who will be delighted to know the difference they made.

We look forward to welcoming you back for what I am sure will be another memorable stay in Iran.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

Apochi are simply customer centred and…Customer Satisfaction

Apochi are simply customer centred and nothing stands between them and customer satisfaction. Always there to help and willingly and guiding where the customer encounters difficulties. Seeking peace of mind when visiting one centre of ancient civilisation in Persia, use Apochi, no equal in their field.

7 februari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Isaih,

Thank you for choosing us and for posting your feedback. I am glad to hear that you enjoyed our services.

Your kind words about our services are highly appreciated, I will be sure to let my colleagues know how much of an impact they made on your experience.

Once again thank you for your recommendations and we hope to welcome you back to Iran in the near future.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

Hotel für for mashhad iran

Ich habe mich an apochi gewendet, weil die buchungen immer sehr gut klappten. Auch ein sonderwunsch von mir war in 48 std. Erledigt und gebucht. Die iranische gastfreundschaft schlägt bei apochi voll durch. Bravo apochi. Hotel for mashhad iran

I turned to apochi because the bookings always worked very well. A special request from me was done and booked in 48 hours. The Iranian hospitality has a full impact at apochi. Bravo apochi.

26 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Beat Beat Bachmann,

Thank you for sharing your experience with us on Trustpilot.

We are delighted to read your review and know the wonderful experience you had in every part of your trip. Your kind comments on our services are very much appreciated.

We look forward to welcoming you back.

Kind regards,
Apochi Tour Team

Beoordeeld met 4 van de 5 sterren

Staying at Hotel Laleh in Tehran

I found the hotel very welcoming and comfortable. The staff were very friendly and helpful.
The room was clean and reasonable. And it was regularly freshen up.
I found the hotel very relaxing and often used their lounge in the evening to listen to a live piano played by a local pianist.

I have been in that hotel before. This time around I enjoyed it more. I wish they had more options on spa , gyms and swimming pool.

Best wishes

A Kochnari

8 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Ali,

Thank you for choosing Apochi to serve you and for your valuable feedback.

Although we are happy to know you enjoyed your overall experience at the hotel we would like to acknowledge and apologize for those aspects where we failed to exceed your expectations.

We are grateful for your appreciation of our team and will certainly pass on your feedback to them.

We do hope these elements did not take away from what we hope was a memorable stay and you will give us another opportunity to welcome you back.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

Excellent 😊😊😊

7 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Manisha,

Thank you for taking the time to provide us with your feedback. We are all truly happy to hear you enjoyed the services we provide.

We look forward to welcoming you back.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

Best option how order/book and pay for service in Iran

Easy way how to manage and book your service like a hotels to Iran from home. English speaking operators with quick response and possibility of pay by card before you leave to holiday.

7 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Martin,

Thank you for providing us with your feedback.
We are delighted to read your review and know the experience you had with us.
Thank you for recognizing our Ladies and Gentlemen who will be happy to know the difference they made.

We look forward to welcoming you back.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

I used it successfully for hotel booking and payment

I used Apochi to book my hotels in Iran - it was simple to use and I got my hotel confirmation in a few hours. I recommend it, unless you want to carry cash in Iran to pay your hotel.

5 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Meraj,

Thank you for sharing your experience and choosing Apochi to serve you.

It was a pleasure to know you found the booking system user-friendly and thanks for recommending. Your feedback has been noted. We always do our best to deliver all our customers the true Apochi Services.

We hope to have another opportunity to welcome you back.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

Quick and professional.

4 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Leon,

We are delighted to hear that you found the service professional. Here in Apochi we strive to provide all our customers with the highest standards of service.

We look forward to welcoming you back.

Kind regards,
Apochi Tour Team

Beoordeeld met 5 van de 5 sterren

Quick and courteous response

Quick and courteous response. Highly recommend!

3 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Akiko,

It is with the help of feedback like yours that we get informed about our services. Our team would be so delighted to know about your comment.

Kind regards,
Apochi Tour Team


Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, very recommendable. thanks a lot!

2 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Regula,

Thank you for providing us your feedback and your kind comments. We are thrilled to know about your wonderful experience. Thank you for appreciating the work of our team.


Kind regards,
Apochi Toru Team

Beoordeeld met 4 van de 5 sterren

Very reliable and responsive

Very reliable and responsive to organize plane and train tickets. We observed differences in prices with other agencies on soem occasions due mainly to excahnge rate so we recommend comparison.

2 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Pascale,

Thank you for choosing Apochi to serve you.

It was a pleasure to read your review and know the good experience you had with us. We do our best to have an eye on the prices and keep them up to date. So our customers can book their trip with a relieved mind and confidence.

We look forward to welcoming you back.

Kind regards,
Apochi Toru Team

Beoordeeld met 5 van de 5 sterren

Quick Booking and perfect stay

Thank you for booking the Guesthouse. Perfect stay and booking - no problems and everything fine.
Absolutely recommendable

1 januari 2020
Review zonder uitnodiging
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Antwoord van apochi.com

Dear Robert,

Thank you for taking the time to review our services.

It was our pleasure to welcome you to Iran and we are thrilled to know you had a comfortable and enjoyable experience.

We look forward to welcoming you back.

Kind regards,
Apochi Tour Team

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