Checknfly Reviews 

4.269
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The representative Mr Chris Grey was polite at all times. He was clear and professional and dealt with our purchase efficiently, ensuring all matters were dealt with within the time set. I would reco... Toon meer

Beoordeeld met 5 van de 5 sterren

Special thanks to Mr Vince Thomas! Answered my phone call in midnight for ticket booking issues! And he made every efforts to fulfil customer needs n expectations! That’s where all good business start... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I managed to land myself in a whole heap of strife and had to find business class flights to get me back to Australia from the UK. I didn't really know anything about Checknfly but happily this compan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Aer Lingus cancelled Transatlantic flights we had booked. These guys were great and within a few days had us a new itinerary sorted with even better times than previous ones. Kathryn Baker and Jenny... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Vluchtboekingswebsite
  3. Reiszoekmachine

Over Checknfly

Geschreven door het bedrijf

ChecknFly.co.uk offers great savings on flights. You can find deals on business-class flights to destinations all over the world. We provide our customers with the best deals and world-class services through our online web portal. Our range of travel products includes airline tickets for more than 150 airlines and holiday packages to your desired destination. visit our website book now contact us

EASY BOOKINGS

24/7 CUSTOMER CARE

24/7 CUSTOMER CARE

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,2

Alle reviews

(4.269)

375 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

DONT TRUST CHECKNFLY,

THEY FAILED TO ISSUE THE TICKET PURCHASED .Using Google flights they advertised a price and when i paid (a chain of 5 other tickets which i took as their price on Emirates business was 18% less than off emirates ) , it turns out they simply started marketing to ne to pay the emirates price.
They stopped replying when i complained about this.
Money not yet returned and not showing any ticket!!

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Mr Chris Grey

The representative Mr Chris Grey was polite at all times. He was clear and professional and dealt with our purchase efficiently, ensuring all matters were dealt with within the time set.
I would recommend this service to friends and family.

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Deceitful and dishonest

Deceitful and dishonest. This company took a booking from my elderly parents for a flight. Charged their credit card. Then later they wrote “We have received an update from the airline regarding your booking.

Unfortunately, the basic business(non-changeable, non-refundable) seats are on waitlist on the flights that you have booked. The airline only have the availability in business Flex (changeable) seats.

Are you flexible with airline?”

This is a clear bait and switch. Took a booking and charged a credit card for a flight they didn’t have.

20 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Shamus,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 1 van de 5 sterren

DO NOT USE THEM

As others have mentioned. After "booking," I have received a call ( the following day), telling me that my outbound leg was not confirmed as there were no more seats available, so they have placed me on a waitlist. After reading the others' reviews, I was half expecting this to happen. So I immediately told them to cancel my "booking".
I went online and booked directly with the airline for £64 more. However, in this price I got 2 checked in bags included, which with checknfly would cost an additional £99 per bag.
I then received a whatsapp message from checknfly telling me: " at the moment for the same flight getting the price of £ xxxx.xx for the confirmed seat". This was exactly £148 more than the original quoted price.
I think their tactics are deceiving and are trying to catch people off guard having FOMO and dishing out money way above the price they could get elsewhere.

17 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Mircea,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 5 van de 5 sterren

Stranded in the UK for three days

We were stranded in the UK for three days after attending my son’s graduation. We were traveling on standby tickets and were first unable to board the flight from Manchester to Hong Kong.

We then travelled from Manchester to London and tried several flights from Heathrow. Unfortunately, we were bumped off four different flights. Eventually, we managed to secure confirmed tickets via Doha, but only three seats were available. Therefore, my mother, one of my sons, and I travelled to Hong Kong, while my other son had to remain behind alone in London and continue trying to travel on standby flights.

The following day, my son waited for another three flights but was still unable to get a seat. At that point, I decided that enough was enough and began searching for a confirmed ticket through Check & Fly.

After searching for almost the entire day, I found a reasonably priced Qatar Airways ticket with only around two and half hours remaining before departure. Unfortunately, when my son reached the airport, the Qatar Airways check-in counter had already closed more than 40 minutes before departure, which was earlier than we had expected. As a result, he was unable to board the flight.

Throughout this extremely stressful situation, Kevin never abandoned us. He continued assisting us from beginning to end and personally appealed to the airline to allow the booking to be changed. He made sure that my son was rebooked on the same flight and itinerary for the following day and also offered alternative travel arrangements.

Kevin even took responsibility for the flight-change penalty himself. His patience, generosity, professionalism, and genuine concern were exceptional.

Unlike some travel agencies that stop helping after receiving payment, Kevin continued following up until everything had been properly arranged. He went far beyond what we expected during one of the most stressful travel experiences our family has ever faced.

Thank you very much, Kevin Smith, for your outstanding support. Excellent service and highly recommended.

18 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Hana,

Thank you so much for taking the time to share your positive experience with Kevin's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 5 van de 5 sterren

Maria,The girl that helped me find this…

Maria,The girl that helped me find this ticket was very nice and very professional, and very patient .thanks ever so much for your help .

18 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Dawit,

Thank you so much for taking the time to share your positive experience with Maria's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 1 van de 5 sterren

Very disappointing experience

Very disappointing experience — be careful before booking

I booked flights through Check N Fly and paid £2,558.42 for two tickets from London to Colombia After making the payment, I was contacted via WhatsApp and informed that I needed to pay an additional £194 per passenger because, according to them, the airline fare had increased.

I did not agree to pay this extra amount, so I requested a refund. They then asked whether my travel dates were flexible. After I provided flexibility, they still informed me that I would need to pay an additional £160 for the two passengers.

When I asked how I could proceed with this extra payment, I was then told that the seats were on “standby”, meaning my flight was not actually guaranteed. Despite this, I was still being asked to pay more money.

Because of this situation, I requested the cancellation and refund of my booking. I have now been told that I need to wait 5–7 business days to receive my money back.

My advice is to be very careful when booking with this company. The price you see and pay may not be the final price, and you may be asked for additional payments after your booking.

17 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Urbina,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 1 van de 5 sterren

As per the below reviews

As per the below reviews, the price changed by £150 on my order. I requested a refund and was told by representative Katherine that this would be in my account in 5-7 business days. This was on 02/07. Where is my refund?

2 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Jaymee,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 1 van de 5 sterren

BE CAREFUL - SCAM SCAM SCAM

Wow complete click bait, booked business class as advertised on google flights, checked my booking and it had booked something completely different to what id booked, via middle east rather than Frankfurt. They called me 40 mins after booking to tell me the seats had sold out and it was £1300 more expensive. they are not ATOL projected. SCAM SCAM SCAM - please be careful when spending this money, as my card is now pending and i cannot book elsewhere until the pending transaction goes back into my account.

UPDATED:
ive had to take a refund and wait on that being processed, they were actively holding seats on their systems whilst i was searching to take away availability and push up pricing when i was comparing their prices with airlines direct.

10 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Customer,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 1 van de 5 sterren

BAIT AND SWITCH

BAIT AND SWITCH - DO NOT USE

initially advertised low fares are suddenly raised, requiring hundreds of pounds in extra payments right after booking

9 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Sarah,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 5 van de 5 sterren

I had booked my flight via check-in…

I had booked my flight via check-in fly. Jenny Walter, who I was in touch with the process was highly professional and kind and made sure I was updated with every details needed for smooth journey. Tysm..

27 april 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Kanchan,

Thank you so much for taking the time to share your positive experience with Jenny's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 5 van de 5 sterren

Confirmed ticket

Confirmed the ticket. Agent Katherine Baker was helpful.

6 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Rishi,

Thank you so much for taking the time to share your positive experience with Katherine's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 5 van de 5 sterren

Never used or knew about this company

Never used or knew about this company, came across them when looking for a cheap flight, so I trusted them and booked my flight, where they was willing and helpful, with the needed change I had to make, weeks after I had finalised my booking, then when at the airport, the booking was sorted, with no paper work needed but just my passport, will definitely use them again.

20 juni 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear John,

Thank you so much for taking the time to share your positive experience us. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 5 van de 5 sterren

Amazing service

The agent spent time to find us affordable tickets. Professional and fast. I highly recommend this travel agency.

26 juni 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Tabranie,

Thank you so much for taking the time to share your positive experience us. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 1 van de 5 sterren

Avoid like the plague

Avoid like the plague. Original price was not honoured, and the new price was more than booking direct with the airline. Due to time pressure I had no choice but to accept. Then, I was sent a completely different customers itinerary, including their personal details. This shows a huge lack of care and professionalism. if you wouldn't want the same to happen to your booking, book elsewhere!

30 juni 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Owen,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 1 van de 5 sterren

Avoid.

Avoid. Like the many other reviews I have now seen (should have read them before trying this very poor company) the price of the ticket was not honoured and the difference would have been more than buying directly through the airline. I would suggest not using this company to book any flights.

1 juli 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Richard,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 1 van de 5 sterren

Week later

Week later, said all the right words then did nothing

30 juni 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Pinehurst,

We sincerely apologize for any inconvenience you experienced. This is not the level of service we aim to provide.

Our dedicated team has been informed of your concern and will reach out to you promptly to assist and resolve this matter.

We appreciate your patience and are here to assist you.

Best Regards,
Checknfly Team.

Beoordeeld met 5 van de 5 sterren

i found this company very very…

i found this company very very helpfull, even when days
later i emailed them asking if my wife had correctly booked owe seats for the plane, a lady katherine baker
got back to me in two minutes to tell the seats were
booked and all is ok. she was very good.
thank you, Mr B Hutchings.

29 juni 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Brian,

Thank you so much for taking the time to share your positive experience with Katherine's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

Beoordeeld met 5 van de 5 sterren

A smooth and trouble free experience

A smooth and trouble free experience
Janet William helped me :)

28 juni 2026
Review zonder uitnodiging
Logo Checknfly

Antwoord van Checknfly

Dear Zhiwel,

Thank you so much for taking the time to share your positive experience with Janet's assistance. We hope to have the opportunity to serve you again in the future.

Best Regards,
Checknfly Team 😊

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