Success, NOT
Success! PURCHASE of 0.06245781 LTC complete. But it took a long time before I received it in my app
Antwoord van Transak
Thank you for your feedback - we truly appreciate you sharing your experience.
We’ve reviewed your recent completed BTC transaction and can confirm it was processed successfully. While the entire order took around 7 minutes to complete, the processing on our side was completed within 2-3 minutes. The remaining delay was due to network congestion in BTC transactions.
We genuinely value your trust and would appreciate it if you could consider updating your rating based on this clarification. Your feedback helps us improve and continue providing secure, reliable service to all our users.
If you have any further concerns or need assistance, please feel free to reach out to our support team here https://support.transak.com/en