Worst customer service
Worst customer service. I was wondering why they always have those ridiculously good discounts, and after purchasing a travel system I realized that it is mainly due to the very poor quality of their products.
I had an issue immediately with the wheels, which appears to be very common from my reading online. Since the product was still in the warranty I contacted the customer service, which is very difficult to to start with, but they refused that the broken wheel is due to poor manufacturing, even though I was only using the stroller on paved roads, not off-road as they were marketed for, and I supported my claim with a lot of evidence photographs. In the end I was forced to buy from them one wheel as a spare part, which costed as much as third of the price of the while travel system.
Never again, and definitely wouldn't recommend it.