Sofia

TRASH. TRASH. TRASH.

'Wat vervelend' is all the customer agent knows to say.

I try to change my booking dates and when I go to pay on website, the website crashes and somehow I am not allowed to make further changes to my booking and I have to call customer service.

Now what a surprise, one customer agent tells me that no 'servicekosten' will be charged since the website WON'T let me do any changes. Now the OTHER customer agent tells me she will have to charge me 'servicekosten' because I won't open the CHROME browser on a ** PC or Laptop that isn't 'MAC'. WTH? since when is this ** a real reason?

Garbage workers. Doing as if they own the company. Company could care less if you worked for them or not.

Aakaash, from support, went above and beyond to help me with some configurations I just couldn't understand or fix. Awesome helper, thanks again!

Top bedrijf en service, mijn toilet overstroomde het was blijkbaar een verstopping. Ik heb hun gebeld en ze waren er binnen 45 minuten. Alles opgelost en geen verstopping meer. Zeker aan te raden 👍

Bij het boeken van EuroParcs Kaatsheuvel werd nergens melding gemaakt van de borg van €100 per persoon. Pas ná de gratis 24-uurs annuleringsperiode kreeg ik dit te horen en moest ik dezelfde dag nog betalen. Vragen om uitleg leverde alleen een standaard, nietszeggend antwoord op. Dit voelt misleidend en onprofessioneel. Pas op.

I bought 3 products and received one for free (yay) but after 1 day they decided to lower their prices without telling me. I had to go back and contact their support to get my money back, at least they did that.
Package does not have a Track & Trace, so I was not home to receive my package. When I open the package the bottles are filthy! They look like they were just tossed around on the floor and then put into the box. When I tried to clean the bottles they were also oily…what is up with you? I feel like you do not appreciate your customer enough to not do this type of thing.

About the bottles themselves: the best bottle yet that I have seen is the mouthwash bottle (why can’t I see it on your page anymore? Weird) the next best is the shower gel and shampoo bottle is mediocre. Now, why is the deodorant bottle so ginormous? I have never seen a deodorant bottle so gigantic as this one. Unnecessary.

Your website has all languages mixed in. I click on NL and I still see French- I do not understand French!!!

Last but not least, the ingredients of your deodorant (which surprisingly were difficult to find since I have to struggle to use your website) don’t include much antimicrobial agents which are the main key to avoiding and reducing the growth of odor-causing bacteria.

Not suprised with this selective sustainability and greenwashing.

Fast delivery!
Sustainable packaging and did not use unnecessary packaging:)

Ik heb een keuze cadeaukaart ingewisseld maar het werkt niet en cadeabon.nl wilt niks doen om mij te helpen. Ze blijven zeggen dat het gewoon ''geactiveerd'' is en dat er niks mis mee is.

Update: Mijn geld teruggekregen na heeeeeeeel veel emails. Ben wel blij.