Twopackbag Reviews 

299
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I while I have not actually traveled with my 2 pack bags yet, my wife and I tested them out and were very impressed with the quality and ease of use. She had previously used a less expensive brand pur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These two bags came as an apology for delay in sending first order - which arrived after a month - and after the holiday. The bags are excellent and more than that the company’s ethos on wanting to so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Received our 2 pack . Haven’t had the opportunity to use them them yet. Had hoped they would arrive before my daughter and Husband took their trip to Yellowstone. Just missed it! But looking forw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These are the answer to the challenge of travel. Seldom have I been able to pack all that I wanted to take with me on any flight. I will not be paying for checked luggage because I can now do it all... Toon meer


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

299 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,1

Alle reviews

(299)

296 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Great bag

Great bag. I thought the PRO bag was a larger bag. Dud not know it was “an upgrade” as it seems like the original one and only bag. If I didn’t upgrade would I have gotten a lower quality bag? Just a bit confused.

7 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The bags appeared to be very well made

The bags appeared to be very well made, and durable. The pump works very well. I must admit I have to learn to repack because the first two times I used it, It did not seem to fit well. but that's a user thing.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Used 1 bag

Used 1 bag, 5 days of under/over clothes packed. Would order again, if need more bags or other items offered.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

These are the answer to the challenge…

These are the answer to the challenge of travel. Seldom have I been able to pack all that I wanted to take with me on any flight. I will not be paying for checked luggage because I can now do it all in my carryon. My bags arrived in excellent condition. Delivery was speedy. I recommend these bags for everyone. Ease your travel!

6 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality components

while i have yet to travel with these, i’m impressed by the quality of these packing bags and the power of the attached pump! Hoping they’ll enable me to get a weeks clothes into a carry on as promised 🤞🏻

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TWO PACK BAG…

reading of the positives from customers, this is a good product; customer service is good; I would buy this product.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very deceptive business

Very deceptive business; false advertising and an attempt to upsell their products!

After seeing an ad, I decided to try their compression bags for traveling. I followed the link and the website went to the page that offered a buy two get two free set of bags that were capable of packing “two weeks of clothes” and a “lifetime warranty”.

As soon as I put in my credit card and clicked to complete my purchase, a pop up appeared offering me an upgrade to another bag for $19.99, their PRO with the benefit of “a lifetime warranty” and “fits 10-14 days” while saying my existing bag holds “3 to 7 days” and has a “100 day warranty”.

I reached out to their customer service to explain these conflicting statements, complete with screenshots of both purchase claims and upgrade claims. The first response said they’d have to escalate the issue. The second response offered the upgrade for $9.99 but without even answering to the discrepancies.

Now that I have replied back and said to cancel my order entirely and refund my full purchase price, they are ghosting me and have not replied. Very shady business. Avoid at all costs!

3 september 2026
Review zonder uitnodiging
Logo Twopackbag

Antwoord van Twopackbag

Hi Jack,

We're sorry to hear that you were dissatisfied with your experience. After reviewing your case, we have sent you a follow-up email to ensure everything has been properly addressed. If you have not received it, please check your spam or junk folder.

We take all customer feedback seriously and are continuously working to improve our processes and communication. We appreciate the opportunity to assist you and hope to solve this as soon as possible.

Sincerely,

Sofia
CEO, 2PackBag™

Beoordeeld met 4 van de 5 sterren

I received my two pack and was anxious…

I received my two pack and was anxious to try it out. I put a bunch of clothes inside it, sealed it up tightly, and I remembered to pull the zipper all the way up. I then vacuumed the bag shut. I left it for 12 hours. When I came back to check on it, I noticed there was some air that had escaped, but it was still flatter than if I had packed it in a normal bag. I’m going to redo the experiment.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have ordered my products and payment…

I have ordered my products and payment was taken however, i am now on day 5 and the order hasn't moved and there has been no response to my query via email and Instagram.
I ordered with plenty of time for my trip this coming weds but i have no idea if they have been dispatched or not even showing up?

need a response ASAP

4 september 2026
Review zonder uitnodiging
Logo Twopackbag

Antwoord van Twopackbag

Hi Richard,

Thank you for taking the time to leave us a review. We're truly sorry that your package is taking longer than expected.

We understand how important it is to receive your order, and we're continuously working to improve our shipping process with the carrier.

Please note we have sent you an email so we can personally review your order and make things right.

Please check your inbox, and if you do not see our message, kindly check your spam or junk folder as well. We look forward to resolving this for you.

— Sofia,
CEO 2PackBag

Beoordeeld met 2 van de 5 sterren

Arrived after I left for my holiday…

Arrived after I left for my holiday took too long to arrive

1 september 2026
Review zonder uitnodiging
Logo Twopackbag

Antwoord van Twopackbag

Hi Graham,

This is Sofia, CEO of the company.

I'm sorry to hear that the product did not meet your expectations.

I wanted to personally reach out and let you know that I have sent you an email regarding your concerns. I would appreciate the opportunity to review your case directly.

Customer feedback is extremely important to us, and as a growing business, experiences like yours help us identify where we can improve. Please check your inbox (and spam folder if needed) for my email, and I look forward to hearing from you.

Sincerely,

Sofia
CEO, 2PackBag

Beoordeeld met 1 van de 5 sterren

Beware!!

I placed an order for their bags and it seems while I selected decline for an additional bag, it added the extra item. The email said I had 30 minutes to edit the order, but the link didn’t work. I’ve reached out on their site and email, with no response. Now I just want my money back as it appears delivery is going to be unacceptable for my needs. Will manage through my bank, but beware!!!

3 september 2026
Review zonder uitnodiging
Logo Twopackbag

Antwoord van Twopackbag

Hi Tania,

Thank you for taking the time to leave us a review. We're truly sorry that you had issues editing your order and hope that you enjoy your bags once you receive them.

We understand how important it is to be able to fix these issues quickly, and hope that everything is resolved now. Our Customer Support has sent you an email and the refund for the extra item has been processed as per your request. You should receive the refund confirmation in your inbox soon.

Please check your inbox, and if you do not see our message, kindly check your spam or junk folder as well. We look forward to resolving this for you.

Please reach out to us if you have any additional questions.

— Sofia,
2PackBag Support

Beoordeeld met 5 van de 5 sterren

This is a high quality product that…

This is a high quality product that really works to enable this overpacker.

15 augustus 2026
Review zonder uitnodiging
Logo Twopackbag

Antwoord van Twopackbag

Hi Linda,

Thank you for taking the time to leave us a review.

We truly appreciate your feedback regarding the product quality, and hope your 2PackBag accompanies you on many great trips ahead! And yes, for us overpackers, this is a life saver!

— Sofia, 2PackBag Support

Beoordeeld met 1 van de 5 sterren

Ordered the product and never got an…

Ordered the product and never got an order confirmation with an order number. Have emailed support several times with no response. My card was charged with no communication. They ask to email support with a 12 hour turn around but this has not been my experience. Need to figure the next steps to take.

Still have not received tracking number 9-4-2026 not in spam or junk or email
Thanks Trustpilot

24 augustus 2026
Review zonder uitnodiging
Logo Twopackbag

Antwoord van Twopackbag

Hi Scott,

Thank you for leaving us a review.

We’re sorry to hear you had some issues with receiving the order confirmation. We completely understand how disappointing this must have been.

I hope that everything is resolved now. Our Customer Support has sent you an email a few days ago and resent the confirmation. Your order is currently in transit. Please check your inbox, and if you do not see our message or the order and shipping confirmation, kindly check your spam or junk folder as well and let us know.

We look forward to resolving this for you.

— Sofia, 2PackBag Support

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