Honestly I've order more then 3 shirts and I gotta say I've washed one 3 times the design is still holding up good and steady no peeling no cracks one thing I will say tho is I wish there was more pri... Toon meer
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I can't say enough about Tapstitch!! I love everything about them.. the quality, customer service and speed of postage !! A lot of Australian printing companies could learn a lot from Tapstitch and th... Toon meer
Bedrijf heeft geantwoord
TAPSTITCH... Thank you :) I've been using TAPSTITCH for some time now and I'm so pleased by and grateful for the TAPSTITCH team. They have provided me with more than enough tools and services to g... Toon meer
Products are good. Fulfilment is below average with issues on ~20% of my orders requiring a lot of back and forth and fixing and lost time and angry customer I then have to deal with. Their customer s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contactgegevens
Littlejohn St, 91706, Los Angeles, Verenigde Staten
- info@tapstitch.com
- www.tapstitch.com
4,3
Uitstekend
505 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great service!
6 september 2026
TAPSTITCH... Thank you :)
TAPSTITCH... Thank you :)
I've been using TAPSTITCH for some time now and I'm so pleased by and grateful for the TAPSTITCH team. They have provided me with more than enough tools and services to get my brand (Dove Ballet ((@DoveBallet ;D))) started. Thank you TAPSTITCH for helping me make my dreams a reality <3
6 september 2026
Real review
Honestly I've order more then 3 shirts and I gotta say I've washed one 3 times the design is still holding up good and steady no peeling no cracks one thing I will say tho is I wish there was more printing options and also that we could get puff print designs or rhinestoned or even mabye reflective material and also im wondering what is q4? That you were talking about
18 augustus 2026
Review zonder uitnodiging
very please with the shipment
very please with the garments and print quality given some tricky transparencies.
5 juli 2026
Antwoord van Tapstitch
Hi There,
Thank you so much for your kind feedback! 😊
We’re delighted to hear that you’re very pleased with both the shipment and the quality of the garments and prints.
We’re especially glad that the prints turned out well despite the challenging transparencies. Your satisfaction means a lot to our team, and we truly appreciate you choosing Tapstitch.
We look forward to supporting you with many more successful orders!
– The Tapstitch Team ❤️
I don’t usually write reviews, but…
Honestly this is a 5* business through and through. From user experience, to customer services - Shout out to Lee who is consistent, on the ball, and punctual with his responses, leading the conversation with a name which adds a personal touch you won’t get anywhere else. At Tapstitch, it strikes me as a grass-route company under the hood powered by a well managed, superbly efficient team. I have had parcels gone missing by couriers that Tapstitch have covered either in refunds or replacements within a very quick turnaround, prioritising my order to get things back on track as quickly as possible. I have 100% trust in this business with every single one of my orders for me and my brand and I absolutely would not go anywhere else. It takes a lot to write a gleaming review from me, so this should suffice for anyone tempted or curious about using this company.
One last thing - I’ve had multiple customers saying the T-shirts are the best T-shirts they’ve ever had, whether that’s fit or quality, weight or design. They’ve absolutely nailed it.
3 september 2026
Review zonder uitnodiging
Antwoord van Tapstitch
Hi Jet,
Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your continued trust and support for Tapstitch.
It means a great deal to know that you’ve had such a positive experience with our platform, customer service, and overall support. We’re especially grateful for your kind words about Lee. We’ll be sure to share your feedback with him, as we know how meaningful it is for our team members to be recognized for their dedication and consistency. 🙌
We’re also pleased to hear that our team has been able to assist promptly when issues with courier deliveries occurred and help get your orders back on track as quickly as possible. Your confidence in trusting us with every order means a lot to our entire team. 😊
And hearing that your customers consider our T-shirts among the best they’ve ever had is incredibly rewarding. Quality, fit, and consistency are priorities for us, so knowing that your customers are enjoying the products makes us very proud.✨
Thank you again for your trust, loyalty, and recommendation. We’re truly grateful to have you as part of the Tapstitch community, and we look forward to continuing to support you and your brand with every order.
– The Tapstitch Team ❤️
Antwoord van Tapstitch
Hi Charles,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that you found our products to be of great quality and that you had an easy experience using our design tool. We truly appreciate your support and look forward to serving you again!
– The Tapstitch Team ❤️
I can't say enough about Tapstitch ❤️
I can't say enough about Tapstitch!! I love everything about them.. the quality, customer service and speed of postage !! A lot of Australian printing companies could learn a lot from Tapstitch and this is why I will never buy from another Australian printing company ever again !! Tapstitch is number 1 ❤️
2 september 2026
Antwoord van Tapstitch
Hi Damien,
Thank you so much for your incredible feedback and support!
We’re absolutely thrilled to hear that you’ve been happy with the quality of our products, customer service, and delivery speed. It means so much to us to know that Tapstitch has earned your trust and confidence.
Your kind words and recommendation truly motivate our team to continue providing high-quality products and an excellent experience. We’re honored to be your number one choice and look forward to continuing to support your business! 😊
– The Tapstitch Team ❤️
Bad customer service
Products are good. Fulfilment is below average with issues on ~20% of my orders requiring a lot of back and forth and fixing and lost time and angry customer I then have to deal with. Their customer service is very very very bad - the agents are very polite but cannot resolve anything and they don't take any responsibly and push the problem back on to you.
2 september 2026
Review zonder uitnodiging
Antwoord van Tapstitch
Hi Dominic,
Thank you for being candid about your experience. We’re glad to hear that you’ve been happy with our products, but we’re sincerely sorry that our fulfillment and customer service have not given you the same confidence.
We reviewed your recent support experience internally and found that there were mistakes in how your case was handled by members of our newly onboarded support team. More importantly, we did not properly confirm your needs before responding, which led to incorrect guidance and unnecessary back-and-forth instead of moving your issue toward a resolution.
You’re also right that being polite is not enough. Our support team needs to take ownership of the issue, understand what the customer actually needs, and help drive it toward a solution rather than putting the burden back on the customer.
We’ve addressed the handling issues internally and are providing additional guidance and training to the team. Your case has also been escalated, and our Customer Experience Manager will follow up with you directly to review the issue and help move it toward a proper resolution.
We’re very sorry for the time and frustration this has caused you — especially when fulfillment issues ultimately affect your own customers and your business as well.
Thank you for bringing this to our attention and giving us the opportunity to correct it.
– The Tapstitch Team
Super website
Super website! Had a really good experience using their tools to create my custom designed garments. The quality is outstanding and the results are insane! :)
1 september 2026
Antwoord van Tapstitch
Hi There,
Thank you so much for your amazing feedback! 😊
We’re thrilled to hear that you had a great experience using our tools to create your custom-designed garments.
It’s wonderful to know that you’re happy with the quality and impressed with the final results! ✨
Your support and kind words truly mean a lot to us. We look forward to helping you bring more of your creative ideas to life!
– The Tapstitch Team ❤️
Love my Snow washed blanks
I ordered blanks. They look exactly like what is displayed on the website. The shipping was super fast and I love the quality of the T-shirts!!!
31 augustus 2026
Antwoord van Tapstitch
Hi Noimot,
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that you love our snow-washed blanks and that they look just as expected from what you saw on our website.
We’re also glad that you were satisfied with the quality of the T-shirts and the fast shipping! 📦✨
We truly appreciate your support and look forward to serving you again on your next order.
– The Tapstitch Team ❤️
Antwoord van Tapstitch
Hi TJ,
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that you’re happy with our quick fulfillment and high-quality products. Your satisfaction means a lot to us!
We truly appreciate your support and look forward to continuing to provide you with great service. 🙌
– The Tapstitch Team ❤️
Antwoord van Tapstitch
Hi Louis,
Thank you so much for the amazing feedback! 😊
We’re truly grateful to hear that you consider Tapstitch one of the best print-on-demand companies. Your trust and support mean a lot to us!
We’re excited to continue supporting you and your brand journey. ⭐
– The Tapstitch Team ❤️
Its amazing
29 augustus 2026
Antwoord van Tapstitch
Hi There,
Thank you so much for your kind feedback! 😊✨
We’re thrilled to hear that you’re enjoying your experience with Tapstitch. Your support truly means a lot to us!
We look forward to continuing to support you and your brand journey. 🙌
– The Tapstitch Team ❤️
Tapstitch is such an awesome site to…
Tapstitch is such an awesome site to create your own clothing brand. highly recommended ! 5 stars all round.
28 augustus 2026
Antwoord van Tapstitch
Hi Jethro,
Thank you so much for your wonderful feedback and 5-star rating! ⭐️
We’re delighted to hear that you’re enjoying Tapstitch and finding it helpful for creating your own clothing brand. Your recommendation truly means a lot to us! 😊
We appreciate your support and look forward to being part of your brand’s journey.
– The Tapstitch Team ❤️
Brilliant
Two Words: I’m impressed. I ordered the rush charge on 11 hoodies and I had no expectations on quality but Lo and behold it arrived in 6 days!!! Consider me surprised because as a customer in Australia, that rarely happens. Plus they are super transparent with the process and you can follow your package throughout the process. Perfectly packaged and I am happy to report the quality was sublime. The hoodies are so soft, comforting and the print is exactly how I uploaded it. Tapstitch is the company you should go to for small orders. Will be returning in the future. Thanks Tapstitch team!
26 augustus 2026
Review zonder uitnodiging
Antwoord van Tapstitch
Hi There,
Thank you so much for your wonderful and detailed feedback! 😊
We’re thrilled to hear that you were impressed with the quality of our hoodies, print accuracy, fast delivery, packaging, and order tracking experience.
We’re especially glad that your rush order arrived in just 6 days and that the products met your expectations. Your kind words about our transparency and service mean a lot to our team. 🙏
We truly appreciate your trust in Tapstitch and look forward to supporting you with your future orders. Thank you for choosing Tapstitch! ✨
– The Tapstitch Team ❤️
Antwoord van Tapstitch
Hi Sammy,
Thank you for your kind feedback! 😊
We’re pleased to hear that you’re satisfied with the quality of our products and the service we provide. We truly appreciate your support and look forward to serving you again in the future! 🙏
– The Tapstitch Team ❤️
genuine good quality custom
Nice that you can custom make clothes that are like genuine good quality
27 augustus 2026
Antwoord van Tapstitch
Hi Oliver,
Thank you for your kind feedback!
We’re delighted to hear that you’re happy with the quality of our custom-made apparel. We truly appreciate your support and are glad we could help bring your ideas to life.
We look forward to creating more high-quality custom pieces for you in the future! 😊
– The Tapstitch Team ❤️
My experience with Tapstitch has been…
My experience with Tapstitch has been mixed, and I’m becoming concerned about whether the production delays I’m experiencing are part of a wider pattern.
My first order went exactly as expected. Production and delivery were smooth, and I was happy with the overall experience, which gave me confidence to order from Tapstitch again.
Unfortunately, my latest order has been very different. Two products have remained “In Production” without a clear explanation of what is causing the delay or when they will actually be completed.
On its own, I would probably put this down to an occasional production delay. However, after reading reviews from other customers describing similar issues with orders being delayed in production, I am concerned that this may not be an isolated incident.
I understand that delays and stock issues can happen. What would make a significant difference is clear and proactive communication when something goes wrong, rather than customers having to chase for information.
It’s disappointing because my first experience with Tapstitch was positive and I like their products. I hope this is simply an isolated issue and that the order is resolved soon.
I’ll update this review once the order has been completed and I’ve seen how Tapstitch handles the situation.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Tapstitch
Hi Godfrey,
Thank you for sharing this so openly. We’re especially sorry that after such a positive first experience with Tapstitch, your latest order has left you questioning whether you can rely on us going forward.
You’re absolutely right about one thing in particular: when an order isn’t progressing as expected, you shouldn’t have to keep checking the status or contact us yourself just to understand what is happening. Even when production or inventory issues occur, proactive and transparent communication should be part of the experience.
We’ve been actively working on improving how we identify delayed orders and communicate exceptions to customers earlier, and your feedback reinforces why this needs to remain a priority for us.
We’ve reached out to you directly through Trustpilot to request some additional information so that we can locate your order and properly investigate what is causing the delay. We’d really appreciate your help in providing those details. Once received, our team will review the two products that are still in production and follow up with you directly on their status and next steps.
We’re sorry that your second experience has been so different from your first. We appreciate that you still like our products and are giving us the opportunity to show you how we handle this situation.
Thank you for your cooperation, Godfrey. We hope our actions from here can earn back the confidence your first order gave you.
– The Tapstitch Team
Antwoord van Tapstitch
Hi Delyon,
Thank you so much for the amazing feedback! ✨
We truly appreciate your 10/10 recommendation and are thrilled to know that you had such a positive experience with Tapstitch. Your support means a lot to our team, and we look forward to continuing to provide you with the quality and service you deserve! 🙌
– The Tapstitch Team ❤️
No better merch partner!
I'm pretty sure there is no better merchandise partner than Tapstitch. HUGE selection. Outstanding quality. I'm a repeat customer.
24 augustus 2026
Antwoord van Tapstitch
Hi Anthony,
Thank you so much for your wonderful feedback! 😊
We’re truly grateful to hear that you consider Tapstitch a trusted merchandise partner and that you’re impressed with our wide selection and outstanding quality.
It means a lot to us to have you as a repeat customer. Your continued trust and support are greatly appreciated, and we look forward to providing you with the same quality and service for many more orders to come! ✨
– The Tapstitch Team ❤️
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