Premierdeliveries Reviews 

Excellent delivery experience, we'll communicated as to delivery date Great communication from Laiba as to when drop off would happen. i was at work but wife and daughter were impressed by their well mannered and courteous presence and going extra mile to put boxes up yet another set of stairs to bedroom..
Much appreciated PREMIER courier service not just in name thanks Laiba and AlexGreen

Courier was very rude.
He got some cobwebs on himself coming through my front door, rudely complained and asked me for tissue which he snatched out of my hand with no thank you.
Not impressed at all.

Could not praise this company enough, phone call about delivery date, phone call the day before delivery, within the time given, the guys was amazing, would 100% use them again if need to. Very very happy with the service.

Kash and Mo worked as a great team. Very professional, friendly and helpful.
Have had the company deliver Cox +Cox furniture before and I cannot fault the speedy service and furniture handling with care.

The delivery I can’t fault however the service was terrible to give one driver 30 deliveries and to schedule mine for between 1840 and 2300 was ridiculous eventually arrived at 2105, perhaps the company should give less deliveries and aim to deliver between 0800 and 1800 like any normal business would, I felt sorry for the driver who was efficient and excellent who still had 2 deliveries to make and drive the 190 miles back to Birmingham having been on the road since 0400. I’m guessing it’s to save money but try caring about your staff will endure I never have to use this company again

Jafar Ali is a real professional in customer service who handled my case flawlessly. I would recommend this person for everyone who needs their stuff to be delivered quick and efficient. Respect to Jafar.

I ordered a mattress and the customer service has been brilliant. So helpful. I needed the mattress urgently so called. Spoke with Abdul Rehman and he was so kind, professional and helpful. He immediately sorted out the delivery. So lovely!

Quick and efficient experience with Abdul - excellent thanks

The contact that I spoke to in the company, Muhammed Zain, was very helpful and the delivery drivers were polite and friendly. Communication with the company was excellent. I was kept informed about the delivery date and time. All in all a first rate experience.

Excellent communication, very supportive

I had a fantastic experience with Muhammad Zain today. I ordered a mattress this morning and Muhammad called to confirm my details and explain that delivery would normally be in two weeks. As I needed the mattress urgently, he explained the express delivery option and then went the extra mile by putting me on hold while he contacted the delivery team to see if next-day delivery was possible. Thankfully, it was!

Muhammad was calm, professional, patient and genuinely listened. I even told him he was talking a little too fast, you know how salespeople can be! 😁 He wasn’t at all rude; instead, he slowed down, repeated the information and made sure I understood everything before ending the call. He also asked whether I needed anything else.

I have worked in Customer Care myself, so I know a top team member when I come across one, even over the phone. Muhammad provided amazing service and is a real credit to the team. Thank you!

Quick to answer the call, no waiting . Laiba from the customer support team helped me with my delivery request dates. Appreciate.

I spoke to Abdul, regarding early delivery. He was very helpful and very satisfied with his service.

My experience was great, very easy and straight forward, I spoke with Iqra on the phone and she was very professional and thorough. A great experience, thank you!

Iqra waa great at sorting out a delivery date that worked for me. Thanks!

This delivery service couldn’t be further from “premier” if it tried. We specifically asked for a time slot that would suit our working hours and this was agreed. Then it was changed so I had to take time off at the last minute meaning loss of wages. My partner dismantled our bed before work and I sat home waiting.
The delivery never came.
My partner called back and they assured him it was still coming, just later than expected. The later time slot arrived and still nothing.
He called AGAIN and they informed him it had been damaged in transit and we would receive our new bed 2 days from now, on Saturday- the only day this week that he has off.
We currently have no bed to sleep on, they would not pay for a cheap hotel, but instead offered £20 compensation!! And we have to give up our Saturday waiting for an unspecified delivery slot??

What IS THIS kind of awful service??

Avoid at all costs

Spoke to Abdul, very polite, very helpful, great service, explained everything and very easy, thank you!

Worst company ever promised bed at 7 then 8 now 10pm no bed nowhere to sleep.Not good im a 60year old disabled lady that now has to fork out for a hotel will be taking this further avoid at all costs

Abdul who I spoke to was very efficient and obliging and changed my delivery date.