Premierdeliveries Reviews 

5.146
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent delivery experience, we'll communicated as to delivery date Great communication from Laiba as to when drop off would happen. i was at work but wife and daughter were impressed by their we... Toon meer

Beoordeeld met 5 van de 5 sterren

Could not praise this company enough, phone call about delivery date, phone call the day before delivery, within the time given, the guys was amazing, would 100% use them again if need to. Very very h... Toon meer

Beoordeeld met 5 van de 5 sterren

Kash and Mo worked as a great team. Very professional, friendly and helpful. Have had the company deliver Cox +Cox furniture before and I cannot fault the speedy service and furniture handling with... Toon meer

Beoordeeld met 5 van de 5 sterren

This is what all delivery companies should aspire to be like. A telephone number that is answered quickly by a competent human. Emails sent with delivery date/time. Able to narrow down the del... Toon meer

Bedrijfsgegevens

  1. Logistieke dienstverlening

Geschreven door het bedrijf

Expert 2 Man Logistics Delivering throughout the UK


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 49% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(5.146)

583 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Lovely customer service and helpful

Lovely customer service and helpful. The lady I spoke with Liaba was extremely helpful and went above and beyond .
Thank you . You were a breathe of fresh air and made my day . Was very comforted by your professionalism and helpful

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far, so good

So far, so good. Jafar was polite and professional on the phone when we arranged an earlier delivery (at a charge). All good. Hoping that the delivery will be good too.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from ordering to delivery

Easy to navigate website and place an order. I was contacted the following day with a choice of delivery date within a week of ordering. Rahman Khan was very helpful and polite. I would definitely recommend this company.

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and easy

Jafar Ali couldn't have been more helpful, he changed my delivery date and arranged for the bed to be installed. The whole process took less than 5 minutes. i could not be happier.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service

Had to amend delivery date due to change in circumstance. Date was changed immediately to a more suitable time for us. 5 star Customer Service from Jafar.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Vote them below 1 star

Vote them below 1 star. A shame that there is no option to select below 1 star. Absolutely awful service. I paid £30 extra for this delivery and it definitely was not worth it. An absolute scam! And the delivery staff are lazy and the office is extremely rude and unhelpful. When you speak to them about payment they sound very helpful and ask exactly where you want your delivery (so I said garden). Then when they arrived, they just dumped my garden furniture in the front door and said that they didn’t agree to put it in the garden. Just appalling service. DO NOT ever use them.

4 juli 2026
Review zonder uitnodiging
Logo Premierdeliveries

Antwoord van Premierdeliveries

Hi Dushali Patel,

We are sincerely sorry to hear about your experience and understand how disappointing this must have been, especially after paying for an upgraded delivery service.

We appreciate you bringing your concerns regarding both the delivery and your interaction with our team to our attention. Your feedback is being taken seriously and will be reviewed internally so we can understand what happened and identify any areas where we need to improve.

If you could please send us your booking reference or order number via private message or email, we will investigate the circumstances surrounding your delivery and discuss this with the relevant team.

Sarah K,
Customer Satisfaction Team.

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY

Avoid this company at all costs absolute scumbags!

3 juli 2026
Review zonder uitnodiging
Logo Premierdeliveries

Antwoord van Premierdeliveries

Hi Megan Craig, We're sorry to read your review and that you feel this way about your experience with our service.

We take all customer feedback seriously and would like the opportunity to understand what happened and investigate your concerns. If you could please send us your booking reference or order number via private message or email, we'll look into the matter with the relevant team and respond accordingly.

Sarah K,
Customer Satisfaction Team

Beoordeeld met 1 van de 5 sterren

Absolutely rubbish service

Absolutely rubbish service, ordered a mattress from beds.co.uk. The delivery stated was free, however for the next available date started asking for £30. Absolutely rubbish customer service

28 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A big Thank you to Abdul Rahman for the…

A big Thank you to Abdul Rahman for the amazing and reassuring service from start to end delivery. He also kindly offered the additional service to install the bed too (which as it was a divan , we were happy to do it ourselves). Thank you for being so helpful!

27 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking!

I had a bed delivered and they were the closest courier. I paid for delivery to room, they sent one driver, who took the bed upstairs causing significant damage to my walls, knocking wall art ofd smashing it, took chips out the wall. The driver said nothing. I called the company whilst he was there, he refused to give me a name, I refused to sign and asked him to speak to the company to report damage and he walked out the door. I then emailed the company like they said to do so, who replied saying the driver denys it, I didnt report it whilst he waa there still. I went back with ring door bell footage of him leaving, along with my phone log proving the call was made whilst he was in my house. They replied the exact same message of he denys it and I didnt report it on time, I then emailed evidence of the signature being added to confirm delivery again after he left my house, again they replied the same message.. poor customer service i have taken it further to a claims company as Im not paying for all their damages

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could I would give no stars !

If I could I would give no stars at all. Extremely rude customer service accusing customer to be the liar although there is black and white proof, on top of this shouting and absolutely not listening to what the customer is trying to say. The delivery men also unhelpful and just absolutely disgusting customer service.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Bed delivery postponed for 2 days on…

Bed delivery postponed for 2 days on the initial delivery date.
Only notified at last moment having prepared for delivery, getting up early and having to do it again. Unable to contact delivery service with email supplied. Items missing from divan set.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

This is what all delivery companies should aspire to be like.
A telephone number that is answered quickly by a competent human.
Emails sent with delivery date/time.
Able to narrow down the delivery window on the day (obviously pending traffic etc).
Live updates on the day.
Phone you when they are nearing you.
Perfect.

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ridiculous!

DO NOT USE THIS COMPANY!
ITS A SCAM!

They took my money, gave me a delivery date and said I was fifth in line and to be ready for half 6 in the morning!! Called them at 10am as no one had turned up and they said we dont have the product no delivery will take place!! Absolute joke!
Avoid this company!! They just take your money and dont give a product! SCAM!

6 juni 2026
Review zonder uitnodiging

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