Madam Muse Reviews 

2 weeks and still not received. Showing it’s in China. I looked up the address on the website and it showed United States but once I placed the order, it’s showing China. So disappointed.

It’s a decent bra. I need better coverage. I should have ordered the wireless “full coverage.”

3x is not it…. Sure the band is bigger but the cups are don’t fully fit a larger chest. If you’re a larger person I’d leave this bra for smaller folks. I ended up giving it to my mom who’s a size large.

Bra did not fit well at all despite following the size recommendations. I followed instructions for customer support and got no response. Waste of money and do not recommend this company.

I sent a review last week was replied to on trustpilot saying I would be contacted
The bra doesn’t fit
I’ve contacted customer service also
NO RESPONSE 🤬🤬🤬🤬🤬🤬

Item never arrived!

Poor, poor company customer service. I have been asking to return an item since the 27th August. They have to agree to the return before they inform you of the process. They ask for a million photos and videos of the item. I requested this return on the day I received my item. I have done everything that has been asked of myself. With no reply or long delays between there response. Honestly I wouldn't buy from this company again, they are doing everything they can not to provide my with a refund or exchange for another size. If you are not aware read below for all the reason they wont refund. The next email from them request you to provide video evidence of the item and photos. I have never experienced such poor customer service and making us the customer to jumpn through so many loop holes to get a refund or exchange. If I could score a zero I would.

Please note that refunds may not be approved for reasons including:
• You changed your mind after receiving the item.
• The style or design did not match your personal preference.
• The item did not suit your fashion taste.
• A significantly different size is requested after ordering (for example, Small to Large).
• Minor colour differences resulting from lighting, screen settings, or manufacturing variations.
If your request qualifies under our Refund & Return Policy, we'll provide the next steps, including our return instructions.

My package never arrived despite emailing them and them also telling me it was being transported despite the tracking number they sent me being invalid for the first two week. Do not give your money

Due a week ago. Not yet received.

Quick delivery, product was exactly as advertised. My partner loves it

This is a zero star ! Absolutely rubbish, items not as described, very poor quality and fit . Have requested to return for a refund and had no response. Have taken this further and reported, don’t waste your money!

Still waiting for my bras to arrive , it’s been two weeks and I’ve not heard back from 3 emails sent to enquire about late arrival !

I tried a Madam Muse bra and loved it so much I ordered another one in a different styje. Wearing it all day is so comfortabme. They both wash well in a separate bag and dry quickly hung. I’ve recommend Madam Muse to friends.

I cant rate the bras themselves because they havent arrived. Per their third party tracking information they arrived but per my order information on the website it says its still in transit, which is very confusing. Its been like this for weeks but I never received my package. Tried emailing customer service and I havent heard anything back. Communications seems very poor from this company and you cant trust that the product will come.

Customer services ignored emails. Response when chased up was a holding email requesting photograph of item ordered to show the condition plus the tags. Which was totally irrelevant as I hadn’t asked for exchange or refund. Designed to prevent either. Online research reveals bad design fur smaller back sizes with larger cup sizes. The size calculator suggests a poor fit . Stuck with item.

Very comfortable

Ok bra quite comfortable but does not give the lift of underwire if you have DD/E cup
Cannot feel any support from “jelly” definitely does not live up to the hype

What has prompted me to write this email today is the email i received to say "it has been 2 weeks how do they fit" well i wouldn't know as i haven't received them , i have emailed and no reply , i will be contacting my credit card to issue a section 75. If you are UK based don't bother there are other companies selling the same style bras

What a fantastic bra! This is the most comfortable and supportive bra I have ever had. I have had a mastectomy and reconstruction, so uneven breasts.
The comfort is next to none.
Thank you 🙏

The sizing guide was off, so my order was too big. It’s a comfortable material, but the band underneath is awkward. No matter what size, this bra would not have enough support. Disappointing.