Abonnement opgedrongen
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Antwoord van KatKin
Hi Ellen,
Thank you for taking the time to share your feedback.
At the moment, we’re offering KatKin as a totally flexible subscription service. We are focusing on freshly-delivered convenience for our growing cat community - you can rest easy in the knowledge that you’ll receive exactly what you need for your cat, exactly when you need it.
However, if you'd prefer not to have a recurring subscription after your trial box, you can cancel this at any time. 🖤
When you first sign up, we have to ask a few questions about your cat so we can calculate which size portion they would need. Age, weight, lifestyle, and breed are important things for us to know as we have 6 different portion sizes and we wouldn't want to over/underfeed your cat.
We also need to be aware of any medical conditions or allergies to make sure our food is suitable for your cat.
If you'd prefer not to purchase our food online, we're also available in 20 Pets at Home stores across the south of England, plus Newark and Norwich. We’re also excitingly now stocked in 80 Jollyes shops across the UK.
We’d love to help you find a store nearby, so we’ve requested your details for one of our Cat Experts to get in touch.
We hope to hear from you soon.
Best Wishes,
Sara 🐈
Senior Cat Expert