Stop met mij spammen via sms!!
Als je hier iets koopt, word je wekelijks via sms gespamd over elke actie die ze hebben. Afmelden doe ik elke keer en heeft geen effect. Zeer opdringerig en zeer ongewenst, zeker voor zo’n duur merk. Stop hiermee!!
Antwoord van Rains
Dear Thijs,
Thank you for your feedback.
I’m very sorry to hear that you continued receiving SMS messages despite unsubscribing - this is certainly not the experience we want for our customers.
I can confirm that your number has now been fully removed from our messaging list. We have also forwarded your comment internally so the issue with the unsubscribe function can be reviewed and corrected.
Thank you for bringing this to our attention.
If you have any further concerns, please feel free to reach out to us at mail@rains.com
Kind regards,
RAINS Customer Success Team