Baby Max レビュー 

Tenía miedo por los tiempos de entrega, ya que había leído quejas sobre ello, pero hice un pedido de una silla de bugaboo y me llegó dentro del tiempo estipulado y estaba súper bien de precio. Muy contenta con la compra.

We bought a Cybex Priam 4 from Baby Max, expecting both the stroller and the service to match the premium price tag. Unfortunately, both have been a huge disappointment.
​After three years of normal, careful use, the seat recline cable snapped during everyday operation. The recline mechanism is completely broken, rendering the stroller useless. When we contacted Baby Max support, we were informed that Cybex does not provide individual spare cables—meaning the entire seat frame would have to be replaced due to one broken part.
​Even worse is how Baby Max and Cybex handled the issue once the 2-year warranty had passed:
​Zero flexibility or goodwill: Baby Max refused any compensation, voucher, or goodwill gesture toward a replacement seat or stroller.
​Unhelpful solutions: The only option offered was to ship the stroller back for an inspection at our own expense (€40 shipping), with no estimate of the repair costs and leaving our family without an essential daily stroller for weeks.
​A flagship product at this price point should last much longer than three years of standard family use. Selling unrepairable products where a single broken wire ruins the entire seat—and offering no meaningful post-warranty customer support—is unacceptable.
​Extremely disappointed with both Cybex quality and Baby Max's handling of customer issues. Would not recommend buying expensive gear from this store.

Een bestelling geplaatst van een combinatie pkket bij Babymax. Verwachte levertermijn was voorzien tussen 2 en 4 weken. Na een 3tal weken toch wat ongerust en een mailtje gestuurd. Vriendelijk en correct antwoord gekregen van Babymax. Levering perfect binnen de 4 weken, mooi verpakt en uitstekend product.

Super snel! Super mooi product en een prachtige prijs. Ook snel antwoord via de service desk

Snabbt och smidigt! Bra priser också.

Sujuvat kaupat ja hyvä ostokokemus. Rattaat tulivat nopeasti Suomeen!

Bra pris och snabb leverans! Rekommenderar starkt.

Bra priser, snabb och smidig leverans, bra service! Alltid nöjd efter köp på babymax 🙌🏼

Bra priser, sjukt snabb leverans. Fick vagnen inom en vecka trots att den skickas från Nederländerna.

Fast delivery and good price! Beautiful stroller

Zeer vriendelijke bediening. Er werd vrij snel geantwoord via mail.
De producten werden zorgvuldig ingepakt en verzonden.
Zeer tevreden.

Bra priser och stort utbud. Snabb och smidig leverans i Europa.

Grym support, snabba leveranser, bra priser. 👌🏻

I have purchased most of the baby equipements from Baby Max. I'm satisfied in every purchase I had. There was only one time that I thpught their policies could be a bit softer :D

Har netop modtaget min Bugaboo Donkey 6

PRISSÆTNING ⭐️⭐️⭐️⭐️⭐️
Sparede +5.000 DKK sammenlignet med Bugaboos egen hjemmeside og BabySam.

LEVERINGSTID ⭐️⭐️⭐️⭐️
5 uger og 2 dage - lidt forsinket men okay taget prissætningen i betragtning.

KOMMUNIKATION ⭐️⭐️⭐️
Du høre intet fra du har bestilt, til ordren afsendes. Du holdes dog fuldt opdateret under leveringen. Grundet den lange leveringstid, havde de været betryggende med lidt mere kommunikation

We bought a Cybex base from Babymax. After about a year in use the base wasn’t working correctly and I contacted Babymax for warranty claim. At first their customer service was quite good. I sent the base to them and they sent it to Cybex to be repaired. Now it’s been over a month (they said it would take a couple of weeks) and we are still without the base. Note that the Cybex Sirona seat cannot be used without a base.

Now they no longer answer my emails. Extremely bad customer service and will never be bying from them again. I will be contacting a lawyer this week.

We ordered a Maxi-Cosi Fame from babymax for our baby. The stroller was initially delayed several weeks and we only just managed to get it before our baby was born. We liked the stroller though, so all was well. Until the frame broke that is. The frame seized up in the closed position and could not be opened again. We contacted babymax and they were initially communicative, asking for photos and videos. They then offered to send us a new stoller, since they did not have frames only. We said yes and thank you. However it is now 2½ MONTHS since we reported the issue and 1½ months since they said they would send us a new stoller. A week ago we asked for our money back. We have not heard anything since our last email asking for a refund.

If you buy from this company, do NOT buy anything you really need. You are unlikely to see a replacement.
If the store has not solved this within a week we are going through the EU office to get our money back. We had enough.

Some faulty products where shipped out, bugaboos fault not Babymax but Babymax was very helpful and made sure the warranty claim was a smooth process. Good prices, if I must say anything negative the only thing to have in mind is that delivery time is pretty long (2-4 weeks) but if your not in a rush it could be a good economic option. I would recommend babymax to other people.

Very disappointing experience with BabyMax.

I ordered a Cybex T Base which arrived damaged, and it was also not properly protected inside the box.

Customer service asked me to return it and sent a return label. We shipped the parcel the same day using their label, but a few days later the exact same package was returned to us. It turns out the label they sent had our own address as the delivery address, so the parcel could never reach their warehouse.

We have now refused the delivery and the parcel is being sent back through the courier network.

I am due to give birth in about two weeks, and this is a safety product needed for our baby’s car seat. What should have been a simple replacement has turned into unnecessary delays.

Still waiting for BabyMax to resolve this properly.