Sink arrived with no packaging and dented. Emailed company with photos, no reply. Phoned company, they sent a portal link and closed enquiry quickly. Asked them to reopen to allow us to upload photos... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Appliances Direct helped me right out! I needed some replacements really sharpish! After a quick browse I found exactly what I required at brilliant prices! Next day delivery via DPD was excellent too... もっと見る
企業が回答しました
Very easy to place order and arrange a delivery day to suit me. The evening before I was given a 2 hour time slot for delivery and was kept informed of progress. It was very helpful that I could trac... もっと見る
condition underdescribed, my hob was as good as new. well packed , delivery on time, ease of buying A1. the image you see online is precise. as soon as i can afford a refurbished laptop then i will... もっと見る
企業情報
当該企業による記述
We’re one of the UK’s leading online appliance retailers, offering the latest products and the biggest brands at the best prices. At Appliances Direct, you’ll find expert advice, friendly customer service, and thousands of appliances in stock, ready to be delivered to you the next day, including Saturdays. From laundry and dishwashers to refrigeration and cooking to TV entertainment, mobile phones, and air conditioners, we've got something for everyone. We also offer installation, connection and recycling services, and more. We’re here to keep your home life moving.
Appliances Direct
当該企業による記述
- Returns
- Changed your mind? Don't worry; you can return your item within 14 days of delivery. If your order has yet to be dispatched, log into your account and cancel it.
- We do installation
- Alongside delivery, we can install your new appliance and even test it to ensure it’s in working order.
- Environmentally aware
- We can remove your old appliance when you receive your new one and take it away for recycling, helping you to do your bit for the environment and saving a trip to the tip.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review as this lets us know what we’re doing right and where to improve.
- Contact
- Got a question? We’re always happy to help 03300 412 271
連絡先
Buy It Direct, HD2 1UA, Huddersfield, 英国
- 0871 984 4416
- emessage@appliancesdirect.co.uk
- www.appliancesdirect.co.uk
Check out our latest deals
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing experience
Amazing experience, ordered around 4pm and received the item the following morning. Can't fault them at all!
Good service and product recieving in…
Good service and product recieving in better time / price than than other store who's name sounds like Hurries...
iPhone purchase
Bought an iPhone in short supply everywhere else. Was delivered the next day.
Excellent from start to finish
Excellent from start to finish. Great price, easy site to navigate, plenty of information - very impressive. And the item was delivered next day.
Absolutely terrible service this time
Absolutely terrible service this time! I have used before and it’s always been great. Our washing machine was due to be delivered last Friday. It is now Sunday and it is still not here. I have no idea when it will come. On speaking to several customer services reps they say they don’t know either as the courier can’t be contacted. Apparently I can’t get a refund to sort this out this weekend because I need to ‘wait to refuse to accept it when it arrives’! Fuming !
Your delivery driver a lad tried to…
Your delivery driver a lad tried to con me out of £20 for taking my old appliances away. Both were quite intimidating. I feel sorry other people they try this on who my have paid them. This was a service I had already paid for. Would put me off ordering again.
Had to return the item
Had to return the item. I did so in perfect condition very fast. They took 25% of my refund because it was apparently damaged. I’m renovating 2 of my kitchens, potentially spending £3000-£5000 on appliances. But if they want to charge me to return an item i ordered by mistake ( and re ordered the correct from your website ) I will be going elsewhere to spend my money. You charged me £20 to re stock an item. But you lost out on £5000 + of orders 😂😂 very strange if you ask me. I’m now using currys. Much better customer service. I’m in the building trade dealing with 100’s of new builds and customers. Your website will never ever be recommended by me.
Excellent service
Very easy to place order and arrange a delivery day to suit me. The evening before I was given a 2 hour time slot for delivery and was kept informed of progress. It was very helpful that I could track the courier progress live time on a map. He also called me about 30 minutes before arriving.
I had ordered quite a large fridge/freezer it was delivered by just one person but he soon had it in my kitchen and all packaging removed and taken away along with my old fridge/freezer. He was very polite and professional. I am very pleased with my purchase and would recommend them
No packaging and poor customer service
Sink arrived with no packaging and dented. Emailed company with photos, no reply. Phoned company, they sent a portal link and closed enquiry quickly. Asked them to reopen to allow us to upload photos - we uploaded photos and the enquiry has been closed on the portal due to "lack of communication" Total mess, wouldn't use again and we are stuck with unwanted dented sink.
Very good overall
Very good overall. The process of buying and receiving goods worked smoothly, next day delivery, great communication.
Fast Delivery
Ordering was easy, and delivery was within a couple of days and I was kept up to date along the way. No complaints at all.
communication of delivery poor.
Arrived when supposed to arrive
Arrived when supposed to arrive, very happy with appliance, definately use again, no complaints from me...
Easy to use site
Easy to use site, great selection and unbelievably fast delivery, great service
Purchased a refurbished Freezer from AppliancesDirect…
Purchased a refurbished model from their web site. Unseen and no description. It appears to work well but I was extremely disappointed to see noticeable dents and marks on the freezer. The saving between new and refurbished wasn't that much and I may have preferred to pay more for a new unmarked model.
Delivery was excellent, driver very helpful.
I ordered and paid for a laptop from…Laptop delivered to the wrong address – still not received
I ordered and paid for a laptop from Laptops Direct, but I still have not received it. DPD marked the parcel as delivered on 3 September 2026 at 12:22, but it was delivered somewhere else and recorded as received by a person named “MALIK”, whom I do not know. The delivery photograph shows what appears to be a reception or counter, but there is no reception at my address. I reported the problem to Laptops Direct and provided the available evidence. I am still waiting for them to resolve this and tell me where my laptop was actually delivered. I paid for a laptop and expect either my laptop to be delivered to me or the matter to be resolved promptly.
Tytuł:
Laptop delivered to the wrong address – still not received
Numer zamówienia:
57848132
To będzie znacznie lepsza recenzja — opisuje dokładnie Twoje doświadczenie i nie miesza w nią Complete Savings.
Overall great service
Lots of choices for many different appliances, from low to high end products. The delivery was quick and with problems, I was kept up to date regularly.
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