Appliances Direct レビュー 

154,545
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Sink arrived with no packaging and dented. Emailed company with photos, no reply. Phoned company, they sent a portal link and closed enquiry quickly. Asked them to reopen to allow us to upload photos... もっと見る

5つ星のうち5の評価

Appliances Direct helped me right out! I needed some replacements really sharpish! After a quick browse I found exactly what I required at brilliant prices! Next day delivery via DPD was excellent too... もっと見る

企業が回答しました

5つ星のうち5の評価

Very easy to place order and arrange a delivery day to suit me. The evening before I was given a 2 hour time slot for delivery and was kept informed of progress. It was very helpful that I could trac... もっと見る

5つ星のうち5の評価

condition underdescribed, my hob was as good as new. well packed , delivery on time, ease of buying A1. the image you see online is precise. as soon as i can afford a refurbished laptop then i will... もっと見る

企業情報

  1. 電化製品店
  2. 携帯電話販売店
  3. パソコンと周辺機器の店
  4. 電子機器店
  5. テレビ販売店

当該企業による記述

We’re one of the UK’s leading online appliance retailers, offering the latest products and the biggest brands at the best prices. At Appliances Direct, you’ll find expert advice, friendly customer service, and thousands of appliances in stock, ready to be delivered to you the next day, including Saturdays. From laundry and dishwashers to refrigeration and cooking to TV entertainment, mobile phones, and air conditioners, we've got something for everyone. We also offer installation, connection and recycling services, and more. We’re here to keep your home life moving.

Appliances Direct

当該企業による記述

Returns
Changed your mind? Don't worry; you can return your item within 14 days of delivery. If your order has yet to be dispatched, log into your account and cancel it.
We do installation
Alongside delivery, we can install your new appliance and even test it to ensure it’s in working order.
Environmentally aware
We can remove your old appliance when you receive your new one and take it away for recycling, helping you to do your bit for the environment and saving a trip to the tip.
1,000,000+ happy customers
We encourage all our customers to leave an honest review as this lets us know what we’re doing right and where to improve.
Contact
Got a question? We’re always happy to help 03300 412 271

連絡先

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4.3

優良

TrustScore 5段階評価の4.5

15万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(154,545)

過去12か月のレビュー数: 17,930

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Absolutely terrible service this time

Absolutely terrible service this time! I have used before and it’s always been great. Our washing machine was due to be delivered last Friday. It is now Sunday and it is still not here. I have no idea when it will come. On speaking to several customer services reps they say they don’t know either as the courier can’t be contacted. Apparently I can’t get a refund to sort this out this weekend because I need to ‘wait to refuse to accept it when it arrives’! Fuming !

2026年9月6日
5つ星のうち1の評価

Had to return the item

Had to return the item. I did so in perfect condition very fast. They took 25% of my refund because it was apparently damaged. I’m renovating 2 of my kitchens, potentially spending £3000-£5000 on appliances. But if they want to charge me to return an item i ordered by mistake ( and re ordered the correct from your website ) I will be going elsewhere to spend my money. You charged me £20 to re stock an item. But you lost out on £5000 + of orders 😂😂 very strange if you ask me. I’m now using currys. Much better customer service. I’m in the building trade dealing with 100’s of new builds and customers. Your website will never ever be recommended by me.

2026年9月3日
5つ星のうち5の評価

Excellent service

Very easy to place order and arrange a delivery day to suit me. The evening before I was given a 2 hour time slot for delivery and was kept informed of progress. It was very helpful that I could track the courier progress live time on a map. He also called me about 30 minutes before arriving.
I had ordered quite a large fridge/freezer it was delivered by just one person but he soon had it in my kitchen and all packaging removed and taken away along with my old fridge/freezer. He was very polite and professional. I am very pleased with my purchase and would recommend them

2026年9月4日
5つ星のうち1の評価

No packaging and poor customer service

Sink arrived with no packaging and dented. Emailed company with photos, no reply. Phoned company, they sent a portal link and closed enquiry quickly. Asked them to reopen to allow us to upload photos - we uploaded photos and the enquiry has been closed on the portal due to "lack of communication" Total mess, wouldn't use again and we are stuck with unwanted dented sink.

2026年9月6日
自発的なレビュー
5つ星のうち3の評価

Purchased a refurbished Freezer from AppliancesDirect…

Purchased a refurbished model from their web site. Unseen and no description. It appears to work well but I was extremely disappointed to see noticeable dents and marks on the freezer. The saving between new and refurbished wasn't that much and I may have preferred to pay more for a new unmarked model.
Delivery was excellent, driver very helpful.

2026年9月6日
5つ星のうち1の評価

I ordered and paid for a laptop from…Laptop delivered to the wrong address – still not received

I ordered and paid for a laptop from Laptops Direct, but I still have not received it. DPD marked the parcel as delivered on 3 September 2026 at 12:22, but it was delivered somewhere else and recorded as received by a person named “MALIK”, whom I do not know. The delivery photograph shows what appears to be a reception or counter, but there is no reception at my address. I reported the problem to Laptops Direct and provided the available evidence. I am still waiting for them to resolve this and tell me where my laptop was actually delivered. I paid for a laptop and expect either my laptop to be delivered to me or the matter to be resolved promptly.

Tytuł:
Laptop delivered to the wrong address – still not received

Numer zamówienia:
57848132

To będzie znacznie lepsza recenzja — opisuje dokładnie Twoje doświadczenie i nie miesza w nią Complete Savings.

2026年9月3日
自発的なレビュー

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