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Joybuy レビュー 

13,104
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kaliteli saglam ürünler, yiyecekler soğuk ürün ise şartlara uygun kaplarda , düzgün kargo hizmeti ile teslim ediliyor. Uk geldigi günden biraz gec öğrensem de Buzdolabım, derindondurucum, konserve ür... もっと見る

5つ星のうち5の評価

Wonderful experience! However I do believe frozen items are not available in Scotland, which is a shame. Overall it’s really good! Fast, cheaper than local shops, user-friendly app. Will definitely bu... もっと見る

5つ星のうち5の評価

Fast delivery with well packaged items. Had previously ordered Really Useful Boxes from a supermarket and they arrived damaged, but these were in a sturdy cardboard box and in perfect condition. The o... もっと見る

5つ星のうち5の評価

I'm disabled and ordered a new washing machine which is absolutely great and as I'm on a tight budget, it far surpasses all other options with other suppliers at my price point. This combined with the... もっと見る

企業情報

  1. デパート
  2. 電化製品店
  3. 電子機器店
  4. 食品雑貨店
  5. 健康・美容製品店
  6. 日用品店

当該企業による記述

At Joybuy, we provide joyful shopping built on quality products, speedy and reliable delivery, great prices, and friendly customer service support when you need it. We partner with trusted brands, deliver purchases directly from our UK and EU locations, and use smart systems to get orders to customers quickly. Joybuy is currently available in a test phase across the United Kingdom, Netherlands, Germany, France, Belgium and Luxembourg – preparing for a full UK and European launch. -- Don’t just buy, Joybuy.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(13,104)

過去12か月のレビュー数: 13,075

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Incompetent or lying customer service

I was away for a few days when the item was dispatched, so I contacted their customer service via live chat on a Tuesday and asked if they could reschedule the delivery for Friday. The agent said they’d contacted the delivery service and this was all sorted. However the delivery was still attempted that day, so obviously the driver didn’t get the message. The next day (Wednesday) it was showing as out for delivery again. So again I contacted customer service and again they told me that they’ve rescheduled it for Friday. Thursday rolls around and again it shows as out for delivery! Again I contact customer service, and again I’m assured that it’s been rescheduled for Friday. This time (on Thursday) they attempt the delivery again, and when that fails, the order is marked as returned and refunded!

So 3 days in a row I ask them to reschedule for Friday. 3 days in a row they lie to me and tell me that’s been done. When I complain about this, they offer me 4 euros worth of store credit as compensation. 4 euros on a £1099 order after all this failure! I ask for this to be escalated to a manager urgently so that I can get my item delivered (this is about 2 hours after the last delivery attempt, so they obviously still have the item) I hear nothing back.

Now the item I ordered is not even available anymore.

2026年7月23日
自発的なレビュー
5つ星のうち1の評価

😡Never buy products from joy buy

😡Never buy products from joy buy . They are selling very dump products. First I have order trike the part was missing I have requested for replacement they agreed and then sent me refund instead of replacement and telling me like that product is not available. If this is hepppen is future. Why did you generat replacement you didn't tell me anything about refund when you process for refund. I have bought that for my son's birthday now they gave me refund and telling me that we don't have product available. I have made another order different colour with higher price now I have got defective. Now what they said wait for 12 hour we been talking with manufacturer. What kind of service and product are you selling. I will put kind of this review frequent of time so people can aware and stop buying from you. I going to delete my account from your website because you never understand customers.

2026年7月23日
自発的なレビュー
5つ星のうち1の評価

Do NOT buy from this FRAUD company!

Do NOT buy from this FRAUD company!
They will send you WRONG items and then will not refund you!!

2026年4月19日
Joybuy ロゴ

Joybuy からの回答

Hi there,

Thank you for taking the time to share your feedback.

We’ve carried out a detailed review of your order, including our warehouse handling records and dispatch checks. These confirm that all correct items in your order were picked, packed and handed over to the carrier properly, and the delivery is recorded as having followed standard procedures with no reported issues.

On the basis of the information available at this time, we’re not able to approve a refund or return for this order at this moment. However, if you have any additional evidence you feel we should consider, please email us at support@joybuy.com so that we can review your case again.

Warm regards,
Claire
Joybuy Support Team 🌟

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