WebHostSG レビュー 

1. Extremely poor service and possibly the worst in Singapore. A few months ago the forwarding on my domain was down causing me to lose important mail. It has been down for months and it took them ages to resolve. The end solution was to forward to a different address as they were unable to figure out why their system was faulty. No apology.. Only excuses.( The original forward address is hosted by them).
I pay for two email services both of which were not working. Nothing is free other than forwarding with is part of the domain package. The two paid acounts have not worked since Feb.

2. Domain was up for renewal. Auto Renew was turned on. Tried to pay the $49 fee and CC was not an option. Messaged them and was sent a new invoice with an additional $10. This should have auto renewed or the normal price honored.
These guys used to be good a 5-6 years ago when I first signed up with them. Now I would recommend totally avoiding them.

To Clarify: Both my accounts hosted stopped receiving email 12th Feb and they were contacted via email with no response received. I assumed at some point things were fixed but realised in June when I had to access some airline accounts that the issue was ongoing. Again no apology or explanation and they dragged it on fr over a week. As for the domain renewal, it was not about the 10 bucks, but the fact that when I first logged in it showed the corrent amount but after I requested to pay by credit card, the price was increased. Shortly after I paid the amount they requested, they shut all my accounts.

Why take my money for the Domain renewal and shut my accounts 10 minutes later? Seems very dishonest ? If you have an issue with a customer complaining about disruption or a charge (which is your duty to explain to a customer and not tell them they should be aware) ..why take their money and shut their accounts minutes after? Is this how a legit business is run? Further my domain is on auto renew and I do this with other host. It renews automatically on the specific date. This was not and the response was they did not keep my card data. Why have auto renew when you do not keep data that lets you auto renew?

Again.. this is not about 10 bucks but a matter of principle and extremly dishonest and poor service which is quite surprising for a Singapore based company.

The experience with WebHostSG has been great.
Perhaps additional incentives or rewards to regular customers who be rewarding.

I have been using WebHostSG for the 2nd year now! WebHostSG has went above and beyond to solve issues really timely and quickly~! I really appreciate this. The service is excellent, trustworthy and the customer service is swift and responsive. Highly recommended!

Good & fast response from the folks. Technical help resolves the issues quickly

Very Fast response. Thanks

No proper directions on registration of email account, abit complicated to use. for new user who may not be IT savy.

Easy to use, cost-effective and competitive pricing, and online support is just fantastic! Great job guys!

Aftersale service is excellent. Some of the workflows need attention.

Excellent service. They were patient in answering all my queries with clear explanation that had helped me made an informed decision to take up their email hosting. The emails were migrated smoothly. Thank you.

good webhoster

Very helpful post sales support compared to my previous host.

very responsive and helpful. Excellent technical service team.

I am a novice with many IT matters so I had initial issues navigating my way with some new stuff, but the tech support was excellent when I approached, and even when the extra mile to assist me, going beyond just telling me what to do. Good show!

Professional, responsive and tech helpful

Fantastic service support and turn around time!

Fast and efficiency replies.. initially was not pleased that I could'nt get through their phone line. However, the ticket side has more than sufficiently made up for the response as they are professional and good.

Excellent service from WebHostSG despite that my purchase was for a small item. However, I would recommend my clients to use them in the future, hope that would encourage and support them to continue their good work. Affordable and value for money.
Thank!

Getting the SSL cert was painless and straight forward. Response was also timely.
It worked first time so really pleased.

Fast response, understand user requests and friendly.