Lensmart レビュー 

11,391
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Im honored to be writing this review. I made a purchase on the 15th August the evening my parcel arrived within the time frame. Happy to mention we got exactly what we requested. It was way easy and c... もっと見る

5つ星のうち5の評価

Not only I had to get myself beautiful frames of glasses but I got a chance to include my prescription aswell. Doing 2 things at once always feels so good. I'm thankful for their patience and support... もっと見る

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️ I’m honestly so happy with my Lensmart glasses! 🤍 They’re even prettier in person and I love how they instantly make any outfit look more put together. The quality is really good for the... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience with Lensmart has been great. Love the mannnyyyy designs they have to choose from. Which truly makes it hard to choose for a fashion girl like myself. Order arrived fast!! I also appreci... もっと見る

企業情報

  1. 眼鏡卸業者
  2. サングラス店

当該企業による記述

By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience. Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 99%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(11,391)

過去12か月のレビュー数: 3,880

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Not only I had to get myself beautiful…

Not only I had to get myself beautiful frames of glasses but I got a chance to include my prescription aswell. Doing 2 things at once always feels so good. I'm thankful for their patience and support even the communication after I placed my order since they where prescribed. Their patience is everything.

2026年9月3日
自発的なレビュー
5つ星のうち5の評価

Love my new shadesss from Lensmart

My experience with Lensmart has been great. Love the mannnyyyy designs they have to choose from. Which truly makes it hard to choose for a fashion girl like myself. Order arrived fast!! I also appreciate how I can have my prescriptions added to them to make them more personable. The quality is also great. Literally throw them in my purse and they're still intact. Make sure you grab your pair!!

2026年8月21日
自発的なレビュー
5つ星のうち5の評価

Im honored to be writing this review

Im honored to be writing this review. I made a purchase on the 15th August the evening my parcel arrived within the time frame. Happy to mention we got exactly what we requested. It was way easy and cheap to buy online. Even with my dad scrip that was issued wrong I contact Lensmart through Facebook messenger they were able to assist help me resolve my fathers case. Im definitely using Lensmart for all our eye care again.

2026年9月4日
自発的なレビュー
5つ星のうち5の評価

I ordered two pairs of glasses from…

I ordered two pairs of glasses from Peru, they arrived in 3 weeks and I love them! The style is so cute and they are just as they are shown in the pictures. Also, my prescription was perfectly adjusted. The frames are very good quality too!

2026年9月4日
自発的なレビュー
5つ星のうち1の評価

WARNING DO NOT BUY from Lensmart…

WARNING DO NOT BUY from Lensmart online. I bought two pairs of glasses with Photochromic lenses. The lenses on both pair only tinted in the sun. They did not turn dark. I contacted customer service. Sent pictures. Showing them that either the lenses were defective or just bad and I want my money back for the obnoxious amount I paid for “tinting” , or new glasses with the correct lenses or a full refund. They said “we will only give you 25% off you next pair of glasses! Are you kidding me!!! Hundreds of dollars I spent and did NOT get what I paid for! THIEVES! Do not do business with them!!!!

UPDATED: When I originally contacted Lensmart, in good faith, about the issue looking for a reasonable solution, they were quite clear about their lack of care or concern about the issue. Now, after posting a bad review, they want to help. To Lensmart…I have been wearing glasses for 61 years! I know how Photochromic lenses work! Your original response showing your genuine lack of care and concern for this issue is all I needed to know you do NOT deserve my business.

2026年9月3日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

We sincerely apologize for the inconvenience.
We are sorry to learn that there seems to be an issue with your lenses.
We are more than willing to assist you in resolving this problem.
Please note that Photochromic lenses are designed to change color based on the intensity of ultraviolet (UV) rays, not the light intensity.
This means that the lenses will darken more with stronger UV rays.
To help us better understand the issue, we kindly request that you test the lenses under strong sunlight.
Specifically, can you record a video showing the lens' reaction with the glasses in direct sunlight without any obstructions?
This will allow us to confirm the behavior of the lenses and address the problem accordingly.
Thank you for your cooperation and patience.

5つ星のうち5の評価

Merci reçu mes nouvelle lentilles

Merci reçu mes nouvelle lentilles ! un très bon service à la clientelle !

2026年9月3日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through cs@lensmartonline.com , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

5つ星のうち5の評価

The glasses are great!

The glasses are great!! Perfectly suited for my sight and good quality, everything was in order, I am very content with my purchase.

2026年9月2日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

Thank you for your review.
Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through cs@lensmartonline.com. Thank you for choosing Lensmart!

5つ星のうち5の評価

Quick shipping and good quality!!!

Quick shipping and good quality!!!

2026年9月4日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through cs@lensmartonline.com , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

5つ星のうち5の評価

Excellent customer service!

🤗Excellent customer service! The team was very helpful, kind and professional. They responded quickly and did their best to solve my problem. I really appreciate their support and patience. Thank you, Lensmart!

2026年9月3日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through cs@lensmartonline.com , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

5つ星のうち5の評価

Excellent customer service


Excellent customer service! They were very helpful and quickly corrected my prescription and address. I’m very happy with the service. Thank you so much! 😊

2026年9月3日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through cs@lensmartonline.com , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

5つ星のうち5の評価

Love my glasses

Love my glasses, good quality, arrived promptly.
Excellent customer service.
Would recommend.

2026年9月3日
自発的なレビュー
Lensmart ロゴ

Lensmart からの回答

Thank you for your valued review.
We will keep on improving! If you have any problem, please feel free to contact us through cs@lensmartonline.com , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

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