GERALD FERRERAS
米国
レビュー
Hometap のレビュー
StockX のレビュー
It took a long time to get it delivered.
StockX からの回答
Hello there,
Our sincerest apologies for the delay on your order. StockX is not a regular retail store. We are a live global anonymous resale marketplace. Buyers and sellers are located across the world as are our authentication centers. All purchases are coming from different sellers located in different areas globally and could be going to different authentication centers.
StockX strives to deliver your item to you within 7-12 business days. Although this may be slightly longer than you are used to, since the StockX marketplace deals with high value and rare products, we want to ensure that the items you purchase on our site meet our internal quality standards.
As such, the StockX shipping time frame for Buyers takes into account the time it takes for the Seller to ship the item to us, and the time we spend verifying the item at our facilities. This is to ensure that every item that gets into the hands of a Buyer is one they'll be confident displaying or wearing.
Please note, items purchased on or shortly after release day may take longer as Sellers are granted additional time to accommodate shipping from the retailer. In this instance, the estimated delivery window will be stated at the last step of checkout prior to confirming your Bid or Buy Now purchase.
In addition to this standard process, StockX also offers an Xpress Ship option. Xpress Ship is designed to deliver eligible purchases within just three business days. This service is currently limited to the US and is only applicable to sneakers that have been pre-verified and stored in our Authentication Centers. Xpress Ship items can be identified by a rocket icon next to the product listing. To learn more, please visit our FAQ: https://stockx.com/help/articles/What-is-Xpress-Ship.
While we work very hard to stay within our estimated timeframes, we can not guarantee a delivery date. In addition, we do not deliver our own packages, so we do not have any control over carrier delays and/or how fast an item passes through customs ( if needed). If there is anything else we can look into, please contact us at http://help.stockx.com.
Thank you!
StockX