Hi there,

We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.

Please be assured that this is not the level of service we aim to provide.
To help us resolve this matter as quickly as possible, we kindly ask that you contact our support team at support@printerval.com with your order number and relevant details. Our team will prioritize your case and work with you to find a satisfactory solution.

Thank you for your understanding, and we hope to have the opportunity to make things right.

Best regards,
Printerval Team