This is my second review. My firstbI mentioned an issue where they don't deliver reliably and I was out of water and they didn't cone when promised snd they never correct delivery mistakes same day....well at the time if my writing I was upset that my promised delivery didn't come and I called abd she couldn't promise me anything but the following week. Well that day has come and they still haven't come and I my app says something unexpected happened. So I am canceling today...been on hold 15 mins already waiting to tell them to come get this machine. And maybe just maybe I will be at home to answer the door on the date we agree on. Cause hey, its no big deal to renege on agreed upon dates.