My first purchase was cancelled because of the game was out of stock. They should've prevented people from ordering if it's out of stock, so none of us would waste time in ordering and refunding

Edit 2026-05-18:
It seems like there're some misunderstanding from both sides. Their key delivery system is fine. There're some issues with manual verification + sourcing location-specific key which caused the delayed delivery

However, my point still stands: if you cannot deliver keys instantly because it's out of stock or lack of location-specific keys, don't let us buy it. Most of us buy keys because we want to play the games immediately, so even a few hours of delay could be very frustrating, especially for someone who has a regular job and don't have much free time for gaming

Their costumer support is kind of late but they're communicative and genuine. They also offered the keys I wanted to buy for free