YoshiParts Recensioni 

Risposta di YoshiParts

16 mar 2026

Dear Bernardo Priolo,

My name is Adisorn, and I am from the Yoshiparts Customer Care team. I have carefully reviewed your order and would like to clarify the situation.

Our support team operates on weekdays. Your payment and cancellation request were both made on a Saturday. We cancelled your order and responded, both via messages and email, on Monday morning, as soon as we were back in the office.

Regarding the alleged additional charge for shipping, I have thoroughly reviewed your order history and all correspondence, and I found no record of any such request being made to you.

We take every concern seriously and are sorry for any confusion. If you have any further questions, please don't hesitate to contact us directly.

Best regards,
Adisorn
Yoshiparts Customer Care

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Gentile Bernardo Priolo,,

Mi chiamo Adisorn e faccio parte del team di assistenza clienti di Yoshiparts. Ho esaminato attentamente il suo ordine e desidero chiarire la situazione.

Il nostro team di supporto lavora nei giorni feriali. Il pagamento e la richiesta di cancellazione sono stati effettuati sabato. Abbiamo cancellato l'ordine e risposto, sia tramite messaggi che via email, lunedì mattina, non appena siamo rientrati in ufficio.

Riguardo alla presunta richiesta di ulteriori la spedizione, ho verificato accuratamente la cronologia del suo ordine e tutta la corrispondenza, e non ho trovato alcuna traccia di tale richiesta da parte nostra.

Prendiamo ogni segnalazione sul serio e ci scusiamo per qualsiasi incomprensione. Per ulteriori domande, non esiti a contattarci direttamente.

Cordiali saluti,
Adisorn
Yoshiparts Customer Care

Risposta di YoshiParts

12 feb 2026

Hello Mike,
Thank you for taking the time to leave your feedback.

I'd like to help clarify the situation, but I wasn't able to locate your order in our system based on your profile.
Could you please share your order number? This will help me investigate what happened and address your concerns properly.

Looking forward to hearing from you. Best regards, Adisorn

Risposta di YoshiParts

25 dic 2025

Hello Marco,
My name is Adisorn from YoshiParts Customer Care. I am sorry to hear about your experience.

If an item becomes unavailable after an order is placed, we cancel the order and process a refund as soon as the issue is confirmed. We do not intentionally keep any "commission" from canceled orders.

When customers view prices in EUR (or any local currency), it is for convenience only. The final payment is processed in USD, and refunds are also processed in USD. If the amount you see in EUR differs between the charge and the refund, this is usually caused by your bank or card issuer applying their own exchange rate at the time of processing, plus any conversion/service fees. This can make it look like a difference was withheld, even though it was applied by the bank outside of our control.

We keep popular parts for newer models in stock. However, we believe vehicles deserve only brand-new, genuine parts. For classic vehicles, it can sometimes take additional time to order the part directly from the manufacturer.

For your next order, please place it without payment first. We will confirm stock and the final total, and then you can proceed with payment.
We hope you will give us another chance.
Best regards, Adisorn