I ordered the toothcare red light gun device from Yooje. Unfortunately an unforeseen cost occurred and as pensioner I emailed Yooje to cancel my order as I needed all the funds I could get. They were... Leggi di più
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Poduct received was cheap chinese crap that did not function. Was offered pathetic 10% refund. Suggest do not use this rip off company.
I ordered a tooth-care system by mistake and emailed customer service straight away explaining this and requested a refund forthwith. They responded quite quickly and after a couple of emails offeri... Leggi di più
i placed order but changed my mind requested to cancel order and get refund. the emails were straight foreword and request granted just waiting for completion of refund
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Poduct received was cheap chinese crap…
Poduct received was cheap chinese crap that did not function.
Was offered pathetic 10% refund.
Suggest do not use this rip off company.
i placed order but changed my mind…
i placed order but changed my mind requested to cancel order and get refund. the emails were straight foreword and request granted just waiting for completion of refund
Very disappointing experience
Very disappointing experience. Poor product and unacceptable customer service
I paid £85 for this kit and waited almost a month for it to arrive. When it finally arrived, the product was extremely disappointing and nowhere near what I expected.
The advertisement clearly stated that if customers were not satisfied after one week of use, they could return the product. However, when I contacted customer service to request a refund, I was offered just £10 and a £40 voucher instead of a full refund.
To make matters worse, I was told that the return address is outside the UK and that I would have to pay expensive international return shipping myself. This is completely unreasonable, especially when the website targets UK customers and advertises a returns policy to attract buyers.
I have also noticed that the kit I purchased no longer appears on the website. Given my experience, this raises further concerns and makes me even less confident in this company.
I do not want a voucher for a company I no longer trust. I want my £85 back, as promised under the advertised returns policy.
I am extremely disappointed with both the product which is not a quality one and the way this company handles dissatisfied customers. I would advise anyone considering purchasing from this website to read the returns policy very carefully before spending their money.
I ordered the toothcare red light gun…
I ordered the toothcare red light gun device from Yooje. Unfortunately an unforeseen cost occurred and as pensioner I emailed Yooje to cancel my order as I needed all the funds I could get. They were very helpful and understanding and agreed I could cancel my order and they would refund the money. Thank you Yooje for your kindness and understanding.
Good Customer Service
I ordered a tooth-care system by mistake and emailed customer service straight away explaining this and requested a refund forthwith. They responded quite quickly and after a couple of emails offering me alternative solutions (which I declined), I was refunded. The whole process took less than a week.
I was impressed with their quick response and courteous manner.
Yooje is the worst merchant I have ever…
Yooje is the worst merchant I have ever user and I would urge all future customers to avoid ordering from them. The customer service is dire and I would rate them 0 stars. Watch out for refunds…….
They put me on their mailing list…
They put me on their mailing list WITHOUT MY KNOWLEDGE OR CONSENT.
Their marketing emails do not contain Unsubscribe buttons.
BY UK LAW, they MUST remove you from their lists, but they won't do it.
Even when I write to them direct, they will NOT remove me from their distribution lists, they say I should just block their emails from my end.
THIS IS ILLEGAL UNDER UK LAW.
Report them to the ICO (I have). Avoid them. Do not give them a free ride.
Anti snore pillows
Anti snore pillows that we received gave my wife and me the best nights sleep that we have had in ages. would definitely buy again when needed.
I ordered a Celestial Orbit Perpetual…
I ordered a Celestial Orbit Perpetual Motion Pendulum from a Google advert.Although it looks the part the advert was very misleading stating that it was made of Brass in the Birmingham Jewellery Quarter.Included was supposed to be a stamped Authentication certificate. Not true. It was supposedly been made by a man in his 70's who was giving up his trade. It was not Brass and it was powered by a battery. I checked out the name of the company Orex Workshop, Birmingham Jewellery Quarter.I found nothing.It was obviously a scam as I checked out the website who was selling it. Site not found ! Also a big give away was the box it came in. Made in CHINA !!!How do these people get away with telling outright lies.I am furious.
Klimabox bei Hatme…
Ich habe eine Klimabox bei Hatme bestellt und geliefert bekommen. Leider war diese durch den Transport beschädigt worden und defekt.
Nach einigen Mail's bot mir Hatme dieses Gerät Kostenlos zu ersetzen.
Der Kontakt war nett, freundlich und Zuvorkommend .
Sehr schnelle Lieferung
Caveat emptor- buyer beware
This is another overseas company that doesn't have a fair returns policy. They advertised bras on Google which I bought because returns were mentioned. But now I'm told the address is not in UK even though they call themselves Yooje UK. They offer me £6 & suggest I can resell the bras!! So that I don't have to pay the postage.
Perhaps I haven't learned the lesson not to trust some overseas companies however nice their products are. They aren't honest about their returns policies till after you've bought the goods. I suppose the only way we can avoid this is by buying through Amazon.
Die Firma HH Europe hat mit mir…
Die Firma HH Europe hat mit mir versucht eine Lösung für das Problem zu finden. Da das Gerät nicht meinen technischen Vorstellungen entsprach wurden mir zuerst Rabatte angeboten und zum Schluß wurde die volle Erstattung angeboten. Das finde ich gut das dieses Problem zu meiner vollsten Zufriedenheit gelöst wurde
told them i would inform trading…
told them i would inform trading standards about not honouring returns policy was "told h
ow when we wont give you our address" !
keep away from these scam artsists or you WILL regret it.
Very good customer service
Very good customer service. When a duplicate payment went through on my order, the staff responded immediately to check this was right and then refunded me promptly. Thank you Zanory! Lisella Wilkinson
Wanted to cancel a recent order
Wanted to cancel a recent order. The company responded quickly, politely and arranged a refund as requested without any problems.
The company were very good at sorting…
The company were very good at sorting out a problem I had & it was settled very quickly
I ordered pendulum but have not…
I ordered pendulum but have not received this yet. EVRI say they are still waiting on it
I ordered on 27th July
Rosemary Palmer, glasgow
Ich wünschte ich könnte 0 Sterne geben
Ich wünschte ich könnte 0 Sterne geben. Auf deren Website steht eine Größe größer kaufen, passt auch nicht. Ewiges Hin und Her beim Email schreiben. Und zum Schluss der Erpressungsversuch ist das dumm-dreisteste was ich je gelesen habe. Sie würden mir für 9,99€ ein Ersatzprodukt schicken, wenn ich eine 5 Sterne Bewertung hier auf Trustpilot gebe UND denen einen Screenshot davon schicke. Dann würden sie sich bemühen (nicht sie würden es tun, sondern sich bemühen) mir ein Ersatzprodukt zu schicken.
Finger weg von denen. Schlimmer gehts nicht. Wie kann man nur so sein.
Falsche Größen auf deren website.
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