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Valutata 4 stelle su 5

I ordered the toothcare red light gun device from Yooje. Unfortunately an unforeseen cost occurred and as pensioner I emailed Yooje to cancel my order as I needed all the funds I could get. They were... Leggi di più

Valutata 1 stelle su 5

Poduct received was cheap chinese crap that did not function. Was offered pathetic 10% refund. Suggest do not use this rip off company.

Valutata 5 stelle su 5

I ordered a tooth-care system by mistake and emailed customer service straight away explaining this and requested a refund forthwith. They responded quite quickly and after a couple of emails offeri... Leggi di più

Valutata 4 stelle su 5

i placed order but changed my mind requested to cancel order and get refund. the emails were straight foreword and request granted just waiting for completion of refund

Dettagli dell'azienda


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(227)

209 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Very disappointing experience

Very disappointing experience. Poor product and unacceptable customer service

I paid £85 for this kit and waited almost a month for it to arrive. When it finally arrived, the product was extremely disappointing and nowhere near what I expected.

The advertisement clearly stated that if customers were not satisfied after one week of use, they could return the product. However, when I contacted customer service to request a refund, I was offered just £10 and a £40 voucher instead of a full refund.

To make matters worse, I was told that the return address is outside the UK and that I would have to pay expensive international return shipping myself. This is completely unreasonable, especially when the website targets UK customers and advertises a returns policy to attract buyers.

I have also noticed that the kit I purchased no longer appears on the website. Given my experience, this raises further concerns and makes me even less confident in this company.

I do not want a voucher for a company I no longer trust. I want my £85 back, as promised under the advertised returns policy.

I am extremely disappointed with both the product which is not a quality one and the way this company handles dissatisfied customers. I would advise anyone considering purchasing from this website to read the returns policy very carefully before spending their money.

26 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

I ordered the toothcare red light gun…

I ordered the toothcare red light gun device from Yooje. Unfortunately an unforeseen cost occurred and as pensioner I emailed Yooje to cancel my order as I needed all the funds I could get. They were very helpful and understanding and agreed I could cancel my order and they would refund the money. Thank you Yooje for your kindness and understanding.

7 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Good Customer Service

I ordered a tooth-care system by mistake and emailed customer service straight away explaining this and requested a refund forthwith. They responded quite quickly and after a couple of emails offering me alternative solutions (which I declined), I was refunded. The whole process took less than a week.
I was impressed with their quick response and courteous manner.

1 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

They put me on their mailing list…

They put me on their mailing list WITHOUT MY KNOWLEDGE OR CONSENT.
Their marketing emails do not contain Unsubscribe buttons.
BY UK LAW, they MUST remove you from their lists, but they won't do it.
Even when I write to them direct, they will NOT remove me from their distribution lists, they say I should just block their emails from my end.
THIS IS ILLEGAL UNDER UK LAW.
Report them to the ICO (I have). Avoid them. Do not give them a free ride.

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Anti snore pillows

Anti snore pillows that we received gave my wife and me the best nights sleep that we have had in ages. would definitely buy again when needed.

9 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered a Celestial Orbit Perpetual…

I ordered a Celestial Orbit Perpetual Motion Pendulum from a Google advert.Although it looks the part the advert was very misleading stating that it was made of Brass in the Birmingham Jewellery Quarter.Included was supposed to be a stamped Authentication certificate. Not true. It was supposedly been made by a man in his 70's who was giving up his trade. It was not Brass and it was powered by a battery. I checked out the name of the company Orex Workshop, Birmingham Jewellery Quarter.I found nothing.It was obviously a scam as I checked out the website who was selling it. Site not found ! Also a big give away was the box it came in. Made in CHINA !!!How do these people get away with telling outright lies.I am furious.

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Klimabox bei Hatme…

Ich habe eine Klimabox bei Hatme bestellt und geliefert bekommen. Leider war diese durch den Transport beschädigt worden und defekt.
Nach einigen Mail's bot mir Hatme dieses Gerät Kostenlos zu ersetzen.
Der Kontakt war nett, freundlich und Zuvorkommend .

18 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Caveat emptor- buyer beware

This is another overseas company that doesn't have a fair returns policy. They advertised bras on Google which I bought because returns were mentioned. But now I'm told the address is not in UK even though they call themselves Yooje UK. They offer me £6 & suggest I can resell the bras!! So that I don't have to pay the postage.
Perhaps I haven't learned the lesson not to trust some overseas companies however nice their products are. They aren't honest about their returns policies till after you've bought the goods. I suppose the only way we can avoid this is by buying through Amazon.

17 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

Die Firma HH Europe hat mit mir…

Die Firma HH Europe hat mit mir versucht eine Lösung für das Problem zu finden. Da das Gerät nicht meinen technischen Vorstellungen entsprach wurden mir zuerst Rabatte angeboten und zum Schluß wurde die volle Erstattung angeboten. Das finde ich gut das dieses Problem zu meiner vollsten Zufriedenheit gelöst wurde

17 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

told them i would inform trading…

told them i would inform trading standards about not honouring returns policy was "told h
ow when we wont give you our address" !
keep away from these scam artsists or you WILL regret it.

13 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

Very good customer service

Very good customer service. When a duplicate payment went through on my order, the staff responded immediately to check this was right and then refunded me promptly. Thank you Zanory! Lisella Wilkinson

13 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Ich wünschte ich könnte 0 Sterne geben

Ich wünschte ich könnte 0 Sterne geben. Auf deren Website steht eine Größe größer kaufen, passt auch nicht. Ewiges Hin und Her beim Email schreiben. Und zum Schluss der Erpressungsversuch ist das dumm-dreisteste was ich je gelesen habe. Sie würden mir für 9,99€ ein Ersatzprodukt schicken, wenn ich eine 5 Sterne Bewertung hier auf Trustpilot gebe UND denen einen Screenshot davon schicke. Dann würden sie sich bemühen (nicht sie würden es tun, sondern sich bemühen) mir ein Ersatzprodukt zu schicken.
Finger weg von denen. Schlimmer gehts nicht. Wie kann man nur so sein.
Falsche Größen auf deren website.

7 agosto 2026
Non scritta su invito

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