Winebuyers Recensioni 

26.682
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

My wine arrived 1st thing this morning as i was told, all great, no probs yet again & passing on details to 3 of my friends so hopefully you will get some business off them too. Many Thanks

Valutata 5 stelle su 5

The wine I purchased was delivered promptly, well packaged and with zero hassles. The wine itself was fantastic, light, refreshing with and aftertaste that reminds you of late summer evening... Leggi di più

Valutata 2 stelle su 5

Ordered and paid for wine. We were told it was now out of stock. a refund was requested but has still not been received 2 weeks later. Responses seem to be copy and paste via AI, phone number does... Leggi di più

Dettagli dell'azienda

  1. Enoteca
  2. Club enologico

Scritti dall'azienda

Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

27K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 22% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(26.682)

239 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
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Valutata 1 stelle su 5

No wine, no refund!

My order number - 000000165. Placed my order on 30 June. Had to follow up on 2 July because order was not received. It transpired that the vintage I ordered is not longer available but no one bothered to contact me. I was subsequently asked if I wanted another vintage and I agreed provided I could receive the order by 4 July. Guess what. I have not received the wine. I asked for a full refund but they have not even bothered to give me a reply!

30 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam

Ordered wine on 13 June, paid for it and never heard anything. Sent several emails got one reply saying they would look in to it a week ago. Still no wine and no response.

13 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam company.

Have placed an order over a week ago. Heard nothing. The invoice has clearly a clearly false address and phone number. There are no contact details on the website.

Assume I’ve been scammed.

26 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Quick efficient delivery.

I have placed quite a few orders recently. Delivery is fast and efficient. Updates keep me informed. There is immediate follow up after delivery to check on delivery satisfaction.

26 giugno 2026
Non scritta su invito
Valutata 4 stelle su 5

HIGHLY RECOMMEND

The service is very good, but because the product is delivered directly by the grower delivery can be very slow.
However, that said I would still highly recommend Winebuyers to my friends

23 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

NO GOODS AND NO REFUND! BEWARE

Still no refund over 2 weeks since I placed the order and it was not actually in stock. Promised a refund it never arrived. Emailed to chase told it would be done last week, still not done. I now see that another lady has had the exact same experience. You should not have to go to your bank to get a refund when the company are selling wines they do not actually have available. YOU HAVE BEEN WARNED!

11 giugno 2026
Non scritta su invito
Valutata 2 stelle su 5

The delivery by fed ex is a joke

The delivery by fed ex is a joke. I waited. In a whole day and it didn’t arrive. No option to contact fed ex . Won’t order again

15 giugno 2026
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Risposta di Winebuyers

Hi Helen,

We're sorry to hear that your delivery did not arrive as scheduled. We understand how frustrating it is to spend time waiting for a parcel that doesn't turn up as expected.

FedEx are one of the world's largest and most established courier networks, delivering millions of parcels every day. However, as with any courier service, there are occasions when deliveries fall short of expectations, and we're sorry that this appears to have been your experience.

While the delivery itself is managed by the courier, we recognise that this impacts your overall experience with Winebuyers. If you would like us to investigate what happened, please contact our customer support team with your order number and we will be happy to look into the matter with FedEx on your behalf.

Kind regards,
The Winebuyers Team

Valutata 2 stelle su 5

Poor & disconcerting customer service

Ordered and paid for wine. We were told it was now out of stock. a refund was requested but has still not been received 2 weeks later.
Responses seem to be copy and paste via AI, phone number does not work.
Update, refund was received (after a lot of pressing, and contacting my back) however a disconnected phone line and very slow, copy paste email responses were VERY disconcerting.

3 giugno 2026
Non scritta su invito

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