I typically don’t give 5 stars because I don’t believe any business is perfect, but as far as customer service, I gotta give a 5+! I placed an order after hours, and felt there might be an issue wit... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I've wanted to try Quince for years. Finally did and love the quilt I purchased so much I'm planning to go back for sheets and a full bedding set for my son. It's very high quality, almost a buttery t... Leggi di più
I enjoy ordering online from Quince very much. They go out of their way to make the experience easy. Shopping online isn’t worth the time if returns/exchanges are difficult (or expensive). Quince has... Leggi di più
We had an issue with a duvet and Quince made sure to resolve the problem promptly. Our customer service agent, Jess, was very kind and made the process very easy. We will absolutely be ordering more i... Leggi di più
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They have made clothes shopping as easy…
They have made clothes shopping as easy as Amazon makes buying anything. The app is easy to use. The clothes are great quality, and if it doesn’t fit, returns are simple.
Excellent customer support
Excellent customer support! The agent responded fast, was super polite, and immediately issued a replacement for the incorrect item. Very smooth resolution.
I needed a replacement for a product…
I needed a replacement for a product that I ordered because the wrong item was sent. I was able to chat with a live agent online, who quickly and thoroughly resolved my problem. I have ordered from Quince in the past and never had any issues& love the products. But good customer service is really really appreciated. Quince gets A+.
Refund issue
Agent Ana promptly solved my issue. I would recommend QUINCE to my friends.
Quince’s customer service was the best!
Quince’s customer service via text (simple and efficient) was the best i have ever experienced with an online order. I purchased a blouse i previously purchased… i guess i liked it so much LOL. They were able to quickly cancel my order and refund my cc immediately.
The customer service representative is whitney…
The customer service representative whitney was very helpful. She went above and beyond her job to help resolve an issue. I love the company and I love the quality of the clothes that i've been receiving.
Exemplary Customer Service
I was worried when I didn’t get a confirmation email for my large order but when I entered the chat with the agent, she quickly found a solution—she got my order number, fixed the error in my email address and sent a confirmation email. This was next level customer service.
Made 2 orders so far
Made 2 orders so far. Both orders arrived within 5 days. The quality of the clothes I bought are top notch. Will be a repeat customer for sure.
I adore this company
I adore this company. Everything about it. The return policy, the products, the customer service. I love it !
High quality without the high price tag
Quince consistently delivers a high quality, ethically made product at a phenomenal price point. Their customer service is top notch. I'm a frequent buyer with no complaints!
Excellent product
Excellent product, superb customer service- responsive, helpful, friendly. Will buy more from Quince.
Quince not only offers quality products…
Quince not only offers quality products but they genuinely care and take care of their customers! Have you ever heard of 365 days to return sheets - AMAZING!
Problem resolved promptly and…
Problem resolved promptly and graciously. This type of service makes such a difference.
Great customer service
Great customer service. Fixed a delivery issue with prompt resolution. The linen shirts are great quality and will be perfect for my beach vacation. highly recommend.
I had a payment issue that was quickly…
I had a payment issue that was quickly resolved and had a smooth transaction. Quince products have always been great and now I can say the same about customer service.
I've bought several bedding sets from…
I've bought several bedding sets from them but keep having quality issues. Their website doesn't accept negative reviews so you can't rely on them for honesty. I won't be ordering from Quince in the future.
Fast, trustable and excellent customer service
Today I did my first return with QUINCE, just the size of a blazer I bought was to big, so I requested a return/ replace for a smaller size. So since it is the first time , ai needed a few clarifications on the return policies. Herbert was my assistant and honestly, It was great, more than that, It was awesome. Thanks so much. I am so grateful for his support.
The best customer service I have ever…
The best customer service I have ever received from ANY company!
Tshirts are next level
Tshirts are soft, structured, and perfect under a suit jacket or with jeans. Helpful, courteous, and professional staff.
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