Linea Recensioni 

310
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I had a great overall experience with Linea. My dentist, Michelle at Syndal Dentistry, was excellent — she explained the process clearly at every stage. Customer service was responsive throughout, tho... Leggi di più

Valutata 5 stelle su 5

I am so happy with the whole experience from Linea. From start to finish they made the whole process easy. After the first round of aligners my teeth still weren’t 100% perfect, so I was able to do up... Leggi di più

Valutata 5 stelle su 5

I’m so glad I chose Linea for my alignment treatment- the team communicated with me throughout the process and were always on hand to answer any questions. It was great to have the service delivered v... Leggi di più

Valutata 5 stelle su 5

The process of getting my clear aligner treatment with Linea was amazing. Their levels of support and communication was amazing from start to finish. They partnered me with a great dentist who I will... Leggi di più

Dettagli dell'azienda

  1. Fornitore di prodotti di bellezza
  2. Dentista cosmetico
  3. Produttore di cosmetici
  4. Negozio di forniture odontoiatriche
  5. Negozio di prodotti di bellezza e per il benessere
  6. Ortodontista

Scritti dall'azienda

Linea is a fully Australian-owned and operated premium orthodontics label, founded by dentists with an ambition to make advanced clear aligner therapy more universally accessible. Find out more how Linea is reinventing the world of teeth straightening with their renewed approach & unique hybrid model. We truly believe that through creativity, integrity and self-expression we can create a timeless brand that has an inspiring impact on people and their lives


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

310 recensioni

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4,8

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(310)

157 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I had a great overall experience with…

I had a great overall experience with Linea. My dentist, Michelle at Syndal Dentistry, was excellent — she explained the process clearly at every stage. Customer service was responsive throughout, though it was occasionally tricky to get an appointment at the ideal time. When Michelle went on maternity leave, the replacement dentist wasn’t quite as strong, but things picked back up once she returned. I needed one round of refinement to close a few remaining gaps, and the whole process took about 15 months. Very happy with my results in the end — would recommend.

22 luglio 2026
Valutata 5 stelle su 5

The process of getting my clear aligner…

The process of getting my clear aligner treatment with Linea was amazing. Their levels of support and communication was amazing from start to finish. They partnered me with a great dentist who I will continue to use as she was just lovely. Their competitive pricing is what originally drew me to them but their service throughout the process was faultless. Prompt and helpful communication throughout and results that I couldn’t be happier with. I’m so glad I finally have straight teeth and all under 12 month treatment time. I highly recommend Linea if you’re considering clear aligner treatment.

17 luglio 2026
Valutata 5 stelle su 5

Excellent service and great results

I’m so glad I chose Linea for my alignment treatment- the team communicated with me throughout the process and were always on hand to answer any questions. It was great to have the service delivered via a local dentist as it felt like a more holistic approach that ensured both my cosmetic and dental hygienic needs were addressed. The app was easy to use and it was great to be able to access my dental scans and see the progression of my treatment via the in app photos. I’m so pleased with my results!

14 luglio 2026
Valutata 5 stelle su 5

So happy with the whole experience…

I am so happy with the whole experience from Linea. From start to finish they made the whole process easy. After the first round of aligners my teeth still weren’t 100% perfect, so I was able to do up to 2 additional rounds of aligners until I was perfectly happy with everything. The app messaging was always very responsive to any queries I had. Highly recommend.

16 luglio 2026
Valutata 5 stelle su 5

10/10 Recommend Linea

I'm very happy with my Linea experience. From the initial enquiry through to my follow-up calls, all my questions were answered clearly, and the whole process of signing up felt seamless and smooth.

I was booked in to see Shaun Wang and Michelle Nguyen at Syndal Dentistry, and they were fantastic from start to finish. Both are incredibly knowledgeable and trustworthy in the aligner space, and I always felt genuinely informed and kept on track throughout my treatment. They took great care of my teeth at every step, and any questions I had were addressed quickly and thoroughly.

The entire journey with Linea and the team at Syndal Dentistry was smooth from beginning to end, and I'm thrilled with my results. I can't recommend Linea at Syndal Dentistry enough - I've already told family, friends, and colleagues about my experience.

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

The Best Investment I Made For My Smile

I had an amazing experience with Linea from start to finish. After comparing different clear aligner providers, I chose Linea because it offered excellent value for money without compromising on the quality of care. The treatment was significantly more affordable than many other options on the market, but the level of service exceeded my expectations.

A special thank you to Dr. Yeganah, who made my entire smile journey such a positive experience. He was incredibly professional, knowledgeable, patient, and genuinely cared about achieving the best possible outcome for my teeth. At every appointment, he took the time to explain my progress, answer my questions, and ensure I was comfortable with each stage of the treatment.

One thing I really appreciated about Linea is that the treatment is dentist-guided. Throughout the process, I had regular appointments and scans to monitor my progress and make sure my teeth were tracking correctly before moving on to the next set of aligners. That level of professional supervision gave me complete confidence that my treatment was on the right track.

I’m so happy with my new smile, and the whole experience was smooth, supportive, and stress-free. If you’re thinking about getting clear aligners, I genuinely recommend Linea. You receive high-quality, dentist-led care at a very competitive price, and the results speak for themselves. Thank you to Dr. Yeganah and the entire Linea team for helping me achieve the smile I’ve always wanted!

9 luglio 2026
Valutata 5 stelle su 5

Super affordable, Very effective treatment

The treatment process was as smooth and seamless as possible. The customer service team were amazing to work with and so kind - they were so responsive to all and every question I threw their way. My dentist did an amazing job at keeping me informed about how my smile is progressing too. I am very happy with the results of the treatment and how my smile turned out! I was pleasantly impressed with how much my smile was able to improve in such a short time. The treatment was very affordable and very effective which was a bonus

9 luglio 2026
Valutata 1 stelle su 5

Disapponted

I decided to go with Linea due to the price point. It’s true, their communication is good, they have an app to provide monthly photos etc. I must admit that I rarely uploaded my photos.
I had on tooth that sat back from the rest on my lower set of teeth. my treatment plan was meant to be 9 months, but I’ve had to have multiple rescans, additional aligners on multiple occasions, and many rounds of teeth filing (IPR).
After each set of andditional aligners would arrive in the mail, I would immediately open the last retainer to check where the “problem tooth” sat. And each time, I could feel that the “problem tooth” was positioned further back than the rest in the retainer. I raised this with linear, but was told to see how it goes.
I also questioned the teeth filing as my teeth are on the smaller side already. I was told that teeth filing would likely be the best option.
On my last visit, I questioned the dentist whether there is an option to expand the teeth before bringing them back into place. However, I was immediately told that it would take too long and then the dentist filed my teeth again. They have been filed 3-4 times now and i still don’t have the results I was hoping for. And since I have already had multiple revisions, I was told that I now need to pay extra to continue.
As I am not keen to have my teeth filed any further, I have decided to remove the brackets, and explore other options.
This was a disappointing experience for me as i did not get the desired outcome and i was subject to much more teeth filing than i wanted, resulting in smaller teeth.
Also, I don’t feel like my concerns were heard.
I feel like linear and the dentist wanted the quickest outcome.

8 luglio 2026
Non scritta su invito
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Risposta di Linea

Hi Lee, thank you for taking the time to share your experience. We are sorry to hear that you feel disappointed with your treatment journey and the outcome achieved so far.

We understand your concerns regarding the refinement stages required, the IPR performed, and your feeling that your concerns were not fully addressed. We would like to reassure you that IPR is not performed to shorten treatment time or take a quicker approach. It is a carefully planned orthodontic procedure used to create the space required for teeth to move safely and predictably, with the amount prescribed determined specifically for your individual tooth positions.

In some cases, IPR cannot be completed all at once at the beginning of treatment. This is because access to the required tooth surfaces can depend on the position of the teeth at different stages of alignment. Staging IPR allows the dentist to create space in a more controlled manner, ensuring the correct surfaces are accessible and that the appropriate amount of space is created at the right stages of treatment. This approach is generally more predictable and allows the treatment plan to be adjusted based on how the teeth respond.

We also acknowledge your concerns regarding the lower tooth that has been more resistant to movement. Some tooth movements can be more challenging to achieve due to individual biological factors, and in some cases, additional refinement stages may be required to achieve the desired outcome. A number of factors can influence how teeth track throughout treatment, including variations in bone density, ligament strength, tooth root length, aligner wear compliance, changing aligners earlier than prescribed, and not using chewies as recommended.

As part of our review of your treatment records, we identified several factors that may have impacted the predictability of your outcome. Successful clear aligner treatment relies on consistent aligner wear, regular clinical monitoring, and timely reviews throughout the treatment journey. In your case, there were zero progress photo uploads during your full course of treatment through the Linea app, which are an important part of monitoring treatment progress and allowing our clinical team to identify and address concerns early.

We also noted heavily extended periods between completing aligner stages and attending review appointments, with delays of approximately 106 to 147 days beyond the recommended review and assessment timeframe. This can significantly affect treatment predictability, as aligners are designed to be worn according to the prescribed schedule and reviewed at planned intervals. Longer periods between reviews may increase the risk of reduced aligner effectiveness, loss of achieved movement, or regression of tooth position. All of which is present within your clinical records.

Despite these factors, Linea has continued to support your treatment beyond the original inclusions of your treatment package and we are more than happy to continue to assist you with further alignment of your teeth. We are disappointed to hear that you felt your concerns were not heard, as our goal has always been to work collaboratively with you and achieve the best possible outcome within the biological limitations of your teeth.

We remain committed to supporting you and would welcome the opportunity to continue working with you privately to discuss the next steps and help you achieve the best possible result. Please feel free to contact us anytime, via the Linea app or email us at info@lineaofficial.com.au.

Valutata 5 stelle su 5

5 stars for the Linea team

I can't thank the team at Linea Care enough for the outstanding experience they provided. From my first enquiry through to the completion of my treatment, everything was handled professionally and with genuine care.
The communication throughout the process was excellent. Every question I had was answered promptly, and I always knew what to expect.

The customer service was exceptional. The Linea team was very friendly, approachable, and truly invested in achieving the best possible outcome for me.

I'm delighted with my results and I have so much more confidence in my smile. I would highly recommend Linea Care to anyone considering dental treatment, they genuinely care about their patients and deliver fantastic results.

30 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Linea- Got my smile

I recently completed my treatment with Linea Aligners and had a great experience from start to finish. The aligners were comfortable and easy to wear, and the instructions were clear and simple to follow, making the whole process straightforward and easy to manage.

A big thank you to Dr Yeap and the team at Joondanna Dentistry for making the treatment journey so smooth. Dr Yeap was always happy to answer any questions I had and provided excellent support throughout the process, which gave me confidence every step of the way.

The Linea app was easy to use and made it simple to upload progress photos and track my treatment. The customer service team was also very responsive through the messaging service and always available to help whenever I needed assistance.

Most importantly, I am extremely happy with the final results. My front teeth are now much straighter, and the crowding in my bottom teeth has been corrected.
Overall, I am very happy with the Linea product, the support I received, and the smile I achieved. I would highly recommend Linea Aligners to anyone looking to improve their smile.

4 luglio 2026
Valutata 5 stelle su 5

I am happy with the results of my teeth…

I am happy with the results of my teeth alignment with Linear. I travel for work and linear was very flexible with how I could maintain progress with my aligners through the process. Being guided by dentist gave me confidence that teeth were tracking as they should be.

23 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Linea at Syndal Dentistry - very caring, great experience

Overall a great experience, the whole process was made as easy as possible, communicating with customer service through the Linea app being so prompt, friendly, and helpful.

My appointments were made at Syndal Dentistry (in Mount Waverley, VIC) and everyone there is an absolute delight! From Renee at reception to Dr. Michelle Nguyen, every step was explained clearly and the space was very comfortable. I was genuinely cared for as a patient - I often get anxious at the dentist but felt very at ease here.

The end results were as predicted by Linea, but the excitement of actually seeing them I hadn't anticipated... I am very very happy with the outcome.

16 giugno 2026
Valutata 5 stelle su 5

An amazing experience with Linea

An amazing experience with Linea, from the very first phone call the customer service has been great, always prompt and helpful. I was setup with Dr Maggie Wang from Joondanna Family Dental, who was absolutely lovely and super professional. The process took 9 months and was very easy to follow. Overall, extremely happy with the outcome 😊

18 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Linea are awesome.

From the very first day I contacted Linea, I was impressed by the level of customer service. The team took the time to answer all my questions and address my concerns, especially after I had a disappointing experience with another company that I ultimately chose not to proceed with due to their poor communication and customer service.

The entire process was incredibly smooth, and I quickly adapted to wearing the aligners throughout my 11-month treatment. I was treated by CK Yeap, and I can’t speak highly enough of him. He was professional, knowledgeable, and genuinely cared about achieving the best outcome.

Communication between Dr Yeap, the Linea team, and myself was always prompt and efficient. I also loved the convenience of the app, which allowed me to track my progress and stay updated throughout the treatment.

I have now completed my treatment and couldn’t be happier with the results. My teeth look fantastic, and the entire experience exceeded my expectations.

I would 100% recommend Linea to anyone considering aligner treatment. If you’re thinking about improving your smile, don’t hesitate to reach out to the team they’re great.

24 giugno 2026
Valutata 5 stelle su 5

From my first contact with Linea

From my first contact with Linea, through treatment and the final stages I have been nothing but impressed.
They linked me in with an awesome dentist who listened and fixed any issues as they arose. The communication via the app is simple and submitting monthly photos easy.
I have loved the process and couldn’t imagine it going any other way. My teeth followed the initial detailed plan that I originally received and I am delighted with the app. I saved so much money going through Linea as opposed to other companies I looked at and the results have clearly paid off. If you’re on the fence, jump straight in you won’t be disappointed.

2 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

Waste of money and time

A lot of time, money and effort for little difference. I wish they had told me upfront they couldn't achieve what I wanted and I would have spent the money on another treatment. The dentist made all sorts of excuses when I complained including "Linea just can't do that", after the treatment had been paid and completed. Linea reached out after I complained and they offered to do some more treatment but their dentist said it was a waste of time. My suggestion would be to get quotes from different treatment options before deciding, if you're after great results and only want to do this once choose a more effective provider.
The two stars are for being responsive with messages in their app and accomodating with a payment plan. They provide a 3D model of the teeth and how they change which is interesting (albeit misleading).

1 gennaio 2026
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Risposta di Linea

Hi Tarryn,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you feel disappointed with your treatment outcome.

Having reviewed your clinical records, we can see the proposed tooth alignment was completed as originally planned. Your case involved relapse following previous orthodontic treatment, with the primary objectives being correction of the rotated upper lateral incisor (tooth 12) and closure of the space between teeth 33 and 35. Comparing your initial and final scans, the planned movements—including approximately 20° of rotation of tooth 12 and complete closure of the space between teeth 33 and 35—were achieved in accordance with the treatment plan that was reviewed and approved prior to commencing treatment.

That said, we understand that achieving the planned clinical movements does not always mean a patient feels their personal goals have been fully met. Orthodontic treatment is subject to biological and clinical limitations, and while we always strive to be transparent about what can realistically be achieved, there are situations where every desired aesthetic outcome may not be possible with aligner treatment alone.

Importantly, your treatment package still includes two complimentary refinement rounds, which remain available to you and have not been used. If there are further adjustments you would like to explore, we would be more than happy to continue working with you at no additional cost to see whether further improvements are clinically achievable.

Our goal has always been to support you throughout your treatment, and that offer remains open. If you would like to continue with your included refinements, we'd be happy to assist with next steps. Please feel free to contact us anytime, via the Linea app or email us at info@lineaofficial.com.au.

Valutata 5 stelle su 5

The process was very simple and well…

The process was very simple and well explained by the customer service staff. They gave ample time to make my decision and I never felt any pressure. I had an 8 month treatment plan. The dentist I saw was excellent - honest, professional and took a lot of pride in her work. The only down side is that as I was living rurally the closest dentist was in Melbourne - for me it wasn’t an issue as I travelled to Melbourne frequently anyway. The outcome has been as expected, and I’m really happy with the results. Being a fraction of the cost of other brands was a big consideration for me. Im 100% happy with the experience and would 100% recommend to others.

1 luglio 2026
Non scritta su invito

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