I was recently told about FurLife by my uncle who uses the products for both his cat and dog. Recently our dog had picked up fleas, which was a disaster.. I ordered a 12month collar as soon as he told... Leggi di più
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I want to thank FurLife people I have been in contact with due to having difficulties receiving my Order I placed for my little one-dog through another very satisfied customer who referred me to the... Leggi di più
I ordered 2 Flea and Tick collars by mistake. The website was a bit confusing for a 79yr old 😮💨. I contacted Furlife straight away and the next day there was a reply from Glisson and a refund for t... Leggi di più
Two of my products arrived damaged and Julia was wonderful at making this right. She was very prompt with her response and reordered the products as a replacement quickly.
Dettagli dell'azienda
Scritti dall'azienda
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
Informazioni di contatto
701 Tillery Street Unit 12, 2410, 78702, Austin, Stati Uniti
- support@getfurlife.com
- getfurlife.com
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I made an error while ordering my…
I made an error while ordering my FurLife order and Julia from FurLife was very helpful and understanding. I have used FurLife for the last 3 years and I will not go back to high priced chemical or oral flea and tick meds for my cats and dogs every again . This is not a sponsored or fake review . I was spectacle at first when I first seen their ads on social media but it's not a gimmick!!!!. It really does work . Give them a try !
I ordered dog pendants but needed cat…
I ordered dog pendants but needed cat pendants, I sent an email as soon as I realized, and Julia fixed right away. No waiting until I got the wrong thing then returning to reorder. Thank you so much Julia for fixing it for me.
Double order by mistake
I ordered 2 Flea and Tick collars by mistake. The website was a bit confusing for a 79yr old 😮💨. I contacted Furlife straight away and the next day there was a reply from Glisson and a refund for the second collar. This is excellent customer service. No going back and forward so they didn’t have to give a refund. I will definitely recommend Furlife.
Their Customer Service is Top Notch
I want to thank FurLife people I have been in contact with due to having difficulties receiving my Order I placed for my little one-dog through another very satisfied customer who referred me to their all natural Flea/Tic/Lice/Mites/Mosquitos protection and the Reviews are also outstanding! I want to personally thank Julia for sending out another Order free of charge because I’m sure it’s on its way back to company by now! Can’t wait!!
Thanks again.
I order 4 pendants and they dried up…
I order 4 pendants and they dried up within a month I email company and they sending me replacements free of charge, they were very helpful and responded to my email within no time and resolved the problem. Very satisfied with the outcome and will continue to purchase their product.
Patrick answered my email quickly and…by sending out the new pendant I will put it on my Husky as soon as it is received.
Patrick answered my email quickly and sent off another pendant for my Maya. Being in the country, there are lots of fields that include high and low grass. Great hiding places for ticks and fleas. I hope to get the new collar soon. For now I have been using the red regular collar.
Thank you again Patrick. You've put my mind at ease.
Thank you for all your help
Thank you for all your help. JeAnne helped so much. Products are amazing, my dog loves it. I just did get so much left yet that dont need any more for now. My dog is 8lbs little so she doesnt eat that much as a big dog.
Thank you
Great customer service Julia was very…
Great custom service Julia was very helpful!
So far I have only received…
So far I have only received notification that a refund for part of my order was refunded. Assurance that the product has been shipped, is forthcoming?
Tag problem
I was having a small issue with a tag i had purchased, so I reached out to ask about it. Glisson and Roy were both very helpful, courteous, and timely in finding a solution.
Pratrick and Julia
Pratrick and Julia, were great help and were able to assist me in a problem I came across.
I ordered the wrong product
I ordered the wrong product, and realized it as soon as I ordered it. I emailed them right away, and Roy came through for me and canceled the order. Thank you!
The response time to my original email…
The response time to my original email was outstanding! Julia was very kind and is quickly replacing our dogs collars. Thank you!
Problem solved
I had a problem with an item I purchased from FurLife. I wrote an email to their support department and Patrick answered. He was very fast answering my emails and resolved my problem. Great customer service !
I was having a problem with my dog's…
I was having a problem with my dog's pendant. I contacted FurLife via email. I received a prompt response from Julia. I also had positive communications with JeAnne. They where willing to correct the problem quickly making sure I was happy with the result. I love this product and appreciate FurLife's commitment to help keep our dogs healthy and flea and tick free.
Placed an order by accident but Julia…
Placed an order by accident but Julia came in clutch almost immediately when I requested assistance. Thank you!!
Issue settled in 24 hours
My experience was pretty straight forward and the response and turn around by Patrick settled my issue within 24hours. This is the best customer service I've had in years.
Thank you Patrick, I appreciate your time to this matter.
Patrick was quick to not only fix my…
Patrick was quick to not only fix my address but let me know it was changed. I appreciate his help
Thank you Glisson for all your help
Thank you Glisson for all your help
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