The customer service team was helpful and quick to respond when i informed them that Royal Mail had delivered my package to the wrong address. They rectified Royal Mails mistake and resent a new item.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Keine Ware, keine Rückerstattung – man wird nur vertröstet Leider bisher eine sehr enttäuschende Erfahrung. Ich habe meine Bestellung bereits vor 9 Werktagen bezahlt. Anschließend wurde die Best... Leggi di più
I've spoken with the AI on WhatsApp for like 10mins and then they made text with their customer service employes, they gave me fast and detailed responses. Defo would keep buying from them
L'azienda ha risposto
I see there's a few poor reviews on here, i have used them a few times now, and had noting but great experiences, fair prices and brilliant customer service. what i have ordered has arrived within a... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.
Informazioni di contatto
3,9
Molto buono
474 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Tutte le lingue
Great service and support and ultra…
Great service and support and ultra fast delivery
7 settembre 2026
Non scritta su invito
Keine Ware
Keine Ware, keine Rückerstattung – man wird nur vertröstet
Leider bisher eine sehr enttäuschende Erfahrung. Ich habe meine Bestellung bereits vor 9 Werktagen bezahlt. Anschließend wurde die Bestellung vom Händler storniert.
Seitdem habe ich weder die Ware erhalten noch mein Geld zurückbekommen. Auf meine mehrfachen Nachfragen bekomme ich lediglich die Antwort, dass man sich „bald melden“ werde – eine konkrete Klärung oder Rückerstattung erfolgt jedoch nicht.
Nach 9 Werktagen und mehreren Kontaktversuchen erwarte ich zumindest eine klare Auskunft darüber, wo mein Geld geblieben ist und wann ich es zurückerhalte.
Aktuell kann ich den Shop daher nicht empfehlen.
28 agosto 2026
Non scritta su invito
The customer service team was helpful…
The customer service team was helpful and quick to respond when i informed them that Royal Mail had delivered my package to the wrong address. They rectified Royal Mails mistake and resent a new item. Will shop from them again they have great products.
28 agosto 2026
Non scritta su invito
Fast and supportive
3 settembre 2026
Non scritta su invito
Great support and fast delivery (to EU)
Great support and fast delivery (to EU)
31 agosto 2026
Non scritta su invito
Ganz tolles Unternehmen
Ganz tolles Unternehmen. Spitzenprodukte zu anständigen Preisen und herrvorragende Kommunikation. Schnelle, siche Lieferung ist obligatorisch. Auch bei Reklamationen absolut professioneller Umgang und unverzügliche Abhilfe. Wirklich absolut empfehlenswertes Unternehmen.
31 agosto 2026
Non scritta su invito
BIOLABS? Not again.
It is completely understandable to feel frustrated when dealing with lost shipments and poor communication. Losing a package is bad enough, but dealing with slow confirmations and dismissive support turns a bad situation into a dealbreaker. You deserve accountability, speed, and basic respect as a customer.
The major issue is the lack of trust and customer tact when a product is lost by the carrier.
3 weeks to confirm that the product was lost is something I have never seen in any other company.
Speaking with support feels like talking to someone who acts like they are doing you a favor; there is no friendliness and not even basic politeness.
I will not buy from them again because the prices are extremely high and the service is terrible.
27 luglio 2026
Non scritta su invito
Risposta di Biolabshop
Hi Ale,
We’re sorry to hear that you feel this way about your experience with us.
We would, however, like to clarify the situation. Your order was originally placed with our free shipping option, which has an estimated delivery time of 3–4 weeks. When the issue with the shipment occurred, we were required to wait for confirmation from GLS regarding the status of the parcel before we could proceed.
As soon as the situation was confirmed, we arranged a replacement shipment to you via UPS Express, at our expense, and the parcel was successfully delivered.
We are sorry if you perceived any of our support responses as unfriendly or dismissive. We have personally reviewed the communication and could not identify any messages that we believe were inappropriate or disrespectful. Our team was simply explaining that we had to wait for the carrier’s confirmation before taking further action.
We fully understand that waiting for a resolution can be frustrating, but considering that the original shipping method had a 3–4 week delivery timeframe and that we ultimately resent and delivered your order via UPS Express, we do not feel that this review accurately reflects the way the situation was handled.
Nevertheless, we appreciate your feedback and will always take comments regarding our customer service seriously.
Best Regards
Top communication👍👍
6 agosto 2026
Non scritta su invito
Sehr gutte Produkt,und schnelle…
Sehr gutte Produkt,und schnelle lieferung
20 agosto 2026
Non scritta su invito
Muy be servicio de entrega y efectos…
Muy be servicio de entrega y efectos del producto instantaneos.
28 agosto 2026
Non scritta su invito
Sehr zufrieden 👍
24 agosto 2026
Non scritta su invito
Complement de qualité avec un large…
Complement de qualité avec un large choix, je recommande
27 agosto 2026
Non scritta su invito
Never disappoint
Fast delivery, very good communication, high quality products… it’s definitely not my last order.
24 agosto 2026
Non scritta su invito
Very good quality
Very good quality, lab test for me and all is perfect. Good, fast delivery. I recommend.
25 agosto 2026
Non scritta su invito
Je connais cette marque depuis…
Je connais cette marque depuis longtemps et maintenant tout mes produits ça se passent chez eux au top
25 agosto 2026
Non scritta su invito
Very professional and friendly team.
Very professional and friendly team.
I'm happy with products
25 agosto 2026
Non scritta su invito
Client et patricien
Client depuis plus d'un an. Très satisfait de la qualité des produits et de la large palette des nootropiques.
Depuis peu naturopathe en bien-être et micro-nutrition, je recommande ces produits pour mes clients.
De plus livraison rapide 5 à 7 jours ouvrés et un service client réactif ayant eu besoin d'eux.
5 agosto 2026
Non scritta su invito
Je commande sur biolab depuis…
Je commande sur biolab depuis maintenant 2 mois et pas du tout déçue !
Bonne expérience
25 agosto 2026
Non scritta su invito
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