Wow. Exceptional customer service from start to finish. I was delay with by Christopher and to say his skills in customer care are above and beyond would be an understatement. The products are brill... Leggi di più
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Scopri cosa dicono le persone
I ordered some long legged boxers from Biofit a couple weeks back, I messed up and got totally the wrong size. I messaged and got an immediate response and my issues are now no more. I'm being sent... Leggi di più
This is mt 2nd purchase from Biofit. There boxers are the most comfortable i have ever worn. In error, i ordered the wrong size there excellent customer services team fixed that in no time with no has... Leggi di più
L'azienda ha risposto
Credit where credit is due these BIOFIT men's underwear are THE most comfortable ones I have worn. So much so I ordered another few pairs pretty much straight away after trying the new one's on when I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At BIOFIT, we know that the right pair of boxers can turn a good day into a great one. That's why our bamboo underwear is all about comfort, durability, and a little bit of eco-friendly magic. They’re super breathable, easy on your skin, and so soft, you might just forget you're wearing them. Priced right and designed with a sleek design will make sure your other half loves them too! Check out why making 'The Wise Choice’ with our underwear is a life-changer
Informazioni di contatto
Paesi Bassi
- team@biofitclothing.com
- biofitclothing.com
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Biofit Boxers lie
Biofit Boxers lie. I ordered the 5 plus 5 and only received 5. Customer service said I only ordered 5. Who in their right mind would pay £50+ for 5 pairs of boxers.
They also are packaged up horribly. Just thrown in a bag, not folded. No way to tell if been worn and returned by someone else.
I would avoid this company. Stuff is cheap tat from China. 2 week delivery.
Can’t even return as it will cost me £30 in postage back to China ( buyer is responsible for return cost 🤣🤣)
Just going to do a charge back on my credit card
Great support, in both senses
Had a problem with size but when reported to the company their willingness to resolve at speed was excellent- a lot of others could learn from them.
As to the product, comfortable fit now and it does what it says on the tin. Thanks
Good Customer Service
I really like the fit, feel and comfort of these boxers. Also the customer service has been very good.
Quality Problems!
I love the product - the problem is the quality is seriously bad! holes and tears under the groin, I returned 4 and got replacements but same old story.
Now looking at alternatives as these are now a laughing stock in my house, my wife and daughter think it is seriously amusing.
Sorry - not good!!
Good product and great custome service
Good product and great customer service. I chose the wrong size so i was gutted but the team quickly helped resolve this. (Shoutout to Chris from support team)
Incorrect size ordered and someone…
Incorrect size ordered and someone named Lounel dealt with my query immediately ordering the correct size to replace with Pugh the hassle of having to send the wrong ones back. Great service
Great product
Great product, so comfortable and feel amazing on, made a second order and had some issues with discount codes, customer service was excellent, sorted everything for me very quickly.
Highly recommend.
Easy process
Easy process. Final product is great. Super comfy sleek and cool.
I've worn these for a year now very…
I've worn these for a year now very comfortable and great looking.
These are now the go to underwear beats any other.
Customer service is second to none
I had a pair that didn't stand the test of time and biofit replaced them with no problems and went beyond my expectation. Would recommend then but don't take my work go buy some your never look back. Thank you biofit. Great service Great product.
I messed up my sizings.
I ordered some long legged boxers from Biofit a couple weeks back, I messed up and got totally the wrong size.
I messaged and got an immediate response and my issues are now no more. I'm being sent the correct size replacements and I'm extremely happy.
Thank you for being so prompt with your help, it's appreciated, thank you.
Wow - exceptional
Wow. Exceptional customer service from start to finish. I was delay with by Christopher and to say his skills in customer care are above and beyond would be an understatement.
The products are brilliant, I ordered the buy five get five free offer after seeing the ad on YouTube. So comfortable and soft. Truly a brilliant product and backed up by great people who clearly care.
I placed an order for 10 pairs and have…
I placed an order for 10 pairs and have heard nothing since then. You need to keep customers informed about delivery progress
UPDATE: Immediately after this post i received a personal update about my order. It has not arrived yet but their response has been excellent so far
Risposta di Biofitclothing
Amazing customer service …
I placed an order but the wrong size arrived. Christopher at biofit sorted it out for me straight away. First class service. The boxers are so comfy and well worth buying. Highly recommend Biofit.
Risposta di Biofitclothing
Great Customer Service
I saw the offer for ‘Buy 5 pairs and get another 5 free’ and placed the order. Upon delivery, there were only 5 pairs delivered so I queried the order with Customer Services who were polite, efficient and helpful.
They identified that it was my mistake as I had not checked the box to claim the additional 5 free pairs but as a gesture of goodwill they sent me the 5 extra.
Very pleased with the product and customer service - next purchase will be the socks.
Risposta di Biofitclothing
Delivery could be quicker other than…
Delivery could be quicker other than that great fit and nice to wear
Risposta di Biofitclothing
All good things come to those who wait
Product has not been delivered as of 1st Sept 26. Cant review a product when it's not been delivered?
So they've arrived on the 1st sept 26. Only had a couple of days to try them out . Already finding them cooler than other brands , good quality so far time will tell. May try the longer variant next
Risposta di Biofitclothing
Rubbish
Still haven’t received the order, so difficult to rate the product only the experience so far.
EDIT: Order now received.
Pairs thrown into a bag, taped up and sent out. Presentation zero, quality of product zero, overall experience zero...
I can only assume I'm really unlucky or the other reviews are manipulated or fake, not a good product at all... Go to Marks and Spencers.
Risposta di Biofitclothing
Very good product very comfortable and…
Very good product very comfortable and easy wearing.
Risposta di Biofitclothing
Temu specials
Temu specials. Honestly, sold under many different names. Dont be fooled.
Shipped direct from china, (as per the response made in shipped straight from china like I said) can pick them up for half the price if you just search there name in Google. (Box hero for example - after some more research made in the same factory, box hero also sells in temu = temu special)
Thanks for the reply but I was right in all counts. Just get them cheaper ordered the temu ones for 5 pounds for 5 pairs, 92% viscose, exactly the same as these. Im sorry if biofit isn't aware of this but either there ripping customers off or there Chinese factory is laughing at them. Either way save your money.
Risposta di Biofitclothing
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