Biofitclothing Recensioni 

3506
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wow. Exceptional customer service from start to finish. I was delay with by Christopher and to say his skills in customer care are above and beyond would be an understatement. The products are brill... Leggi di più

Valutata 5 stelle su 5

I ordered some long legged boxers from Biofit a couple weeks back, I messed up and got totally the wrong size. I messaged and got an immediate response and my issues are now no more. I'm being sent... Leggi di più

Valutata 5 stelle su 5

This is mt 2nd purchase from Biofit. There boxers are the most comfortable i have ever worn. In error, i ordered the wrong size there excellent customer services team fixed that in no time with no has... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Credit where credit is due these BIOFIT men's underwear are THE most comfortable ones I have worn. So much so I ordered another few pairs pretty much straight away after trying the new one's on when I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento uomo

Scritti dall'azienda

At BIOFIT, we know that the right pair of boxers can turn a good day into a great one. That's why our bamboo underwear is all about comfort, durability, and a little bit of eco-friendly magic. They’re super breathable, easy on your skin, and so soft, you might just forget you're wearing them. Priced right and designed with a sleek design will make sure your other half loves them too! Check out why making 'The Wise Choice’ with our underwear is a life-changer


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

4K recensioni

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4,1

Tutte le recensioni

(3506)

892 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Biofit Boxers lie

Biofit Boxers lie. I ordered the 5 plus 5 and only received 5. Customer service said I only ordered 5. Who in their right mind would pay £50+ for 5 pairs of boxers.

They also are packaged up horribly. Just thrown in a bag, not folded. No way to tell if been worn and returned by someone else.

I would avoid this company. Stuff is cheap tat from China. 2 week delivery.

Can’t even return as it will cost me £30 in postage back to China ( buyer is responsible for return cost 🤣🤣)

Just going to do a charge back on my credit card

6 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great support, in both senses

Had a problem with size but when reported to the company their willingness to resolve at speed was excellent- a lot of others could learn from them.
As to the product, comfortable fit now and it does what it says on the tin. Thanks

5 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Quality Problems!

I love the product - the problem is the quality is seriously bad! holes and tears under the groin, I returned 4 and got replacements but same old story.
Now looking at alternatives as these are now a laughing stock in my house, my wife and daughter think it is seriously amusing.
Sorry - not good!!

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product, so comfortable and feel amazing on, made a second order and had some issues with discount codes, customer service was excellent, sorted everything for me very quickly.
Highly recommend.

1 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I've worn these for a year now very…

I've worn these for a year now very comfortable and great looking.
These are now the go to underwear beats any other.
Customer service is second to none
I had a pair that didn't stand the test of time and biofit replaced them with no problems and went beyond my expectation. Would recommend then but don't take my work go buy some your never look back. Thank you biofit. Great service Great product.

3 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I messed up my sizings.

I ordered some long legged boxers from Biofit a couple weeks back, I messed up and got totally the wrong size.
I messaged and got an immediate response and my issues are now no more. I'm being sent the correct size replacements and I'm extremely happy.
Thank you for being so prompt with your help, it's appreciated, thank you.

2 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Wow - exceptional

Wow. Exceptional customer service from start to finish. I was delay with by Christopher and to say his skills in customer care are above and beyond would be an understatement.
The products are brilliant, I ordered the buy five get five free offer after seeing the ad on YouTube. So comfortable and soft. Truly a brilliant product and backed up by great people who clearly care.

2 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

I placed an order for 10 pairs and have…

I placed an order for 10 pairs and have heard nothing since then. You need to keep customers informed about delivery progress

UPDATE: Immediately after this post i received a personal update about my order. It has not arrived yet but their response has been excellent so far

25 agosto 2026
Logo di Biofitclothing

Risposta di Biofitclothing

Hi Graeme,

We’re sorry you felt left without an update. We have sent you an email with your order information, so please check your inbox and spam folder.

Your order is still within our stated delivery timeframe and is progressing as expected. We’ll continue to keep you updated.

Best regards,
Isabella
Biofit Team

Valutata 5 stelle su 5

Amazing customer service …

I placed an order but the wrong size arrived. Christopher at biofit sorted it out for me straight away. First class service. The boxers are so comfy and well worth buying. Highly recommend Biofit.

1 settembre 2026
Non scritta su invito
Logo di Biofitclothing

Risposta di Biofitclothing

Hi Fraser,

Thank you for your lovely review! We’re delighted Christopher sorted the sizing issue so quickly and that you’re enjoying the comfort of your Biofits. We really appreciate your recommendation.

Best regards,
Isabella
Biofit Team

Valutata 5 stelle su 5

Great Customer Service

I saw the offer for ‘Buy 5 pairs and get another 5 free’ and placed the order. Upon delivery, there were only 5 pairs delivered so I queried the order with Customer Services who were polite, efficient and helpful.

They identified that it was my mistake as I had not checked the box to claim the additional 5 free pairs but as a gesture of goodwill they sent me the 5 extra.

Very pleased with the product and customer service - next purchase will be the socks.

1 luglio 2026
Non scritta su invito
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Risposta di Biofitclothing

Hi Gary,

Thank you for the lovely review! We’re glad our team could sort out the additional five pairs for you and that you’re pleased with both the product and service.

We hope you enjoy trying our socks next!

Best regards,
Isabella
Biofit Team

Valutata 2 stelle su 5
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Risposta di Biofitclothing

Hi,

We’re sorry for the concern. Your order was fulfilled on 25 August and is still within our stated delivery timeframe. We’ve also sent you an email with the latest tracking updates, so please check your inbox and spam folder.

Best regards,
Isabella
Biofit Team

Valutata 5 stelle su 5

Delivery could be quicker other than…

Delivery could be quicker other than that great fit and nice to wear

25 agosto 2026
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Risposta di Biofitclothing

Hi Hal,

Thank you for your honest feedback. We’re glad you’re happy with the fit and comfort, and we appreciate your comments about the delivery time. It’s something we’re continuing to work on.

Best regards,
Isabella
Biofit Team

Valutata 5 stelle su 5

All good things come to those who wait

Product has not been delivered as of 1st Sept 26. Cant review a product when it's not been delivered?
So they've arrived on the 1st sept 26. Only had a couple of days to try them out . Already finding them cooler than other brands , good quality so far time will tell. May try the longer variant next

29 agosto 2026
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Risposta di Biofitclothing

Hi Mark,

Your order was dispatched on 25 August and is still within our estimated delivery timeframe of 7–10 working days. We’ve sent you an email with your Royal Mail tracking details so you can follow its progress directly.

We understand it’s frustrating to be asked for a review before your order has arrived, and we appreciate your patience while it completes its journey.

Best regards,
Isabella
Biofit Team

Valutata 1 stelle su 5

Rubbish

Still haven’t received the order, so difficult to rate the product only the experience so far.
EDIT: Order now received.

Pairs thrown into a bag, taped up and sent out. Presentation zero, quality of product zero, overall experience zero...
I can only assume I'm really unlucky or the other reviews are manipulated or fake, not a good product at all... Go to Marks and Spencers.

25 agosto 2026
Logo di Biofitclothing

Risposta di Biofitclothing

Hi,

I’m sorry your order hasn’t arrived yet. I’ve sent you an email directly with an update and your tracking details so you can follow its progress.

We completely understand that you can’t properly review the product until you’ve received it. Thank you for your patience while your order completes its journey.

Best regards,
Isabella
Biofit Team

Valutata 1 stelle su 5

Temu specials

Temu specials. Honestly, sold under many different names. Dont be fooled.

Shipped direct from china, (as per the response made in shipped straight from china like I said) can pick them up for half the price if you just search there name in Google. (Box hero for example - after some more research made in the same factory, box hero also sells in temu = temu special)

Thanks for the reply but I was right in all counts. Just get them cheaper ordered the temu ones for 5 pounds for 5 pairs, 92% viscose, exactly the same as these. Im sorry if biofit isn't aware of this but either there ripping customers off or there Chinese factory is laughing at them. Either way save your money.

31 agosto 2026
Non scritta su invito
Logo di Biofitclothing

Risposta di Biofitclothing

Hi Chris,

We’re sorry you feel this way. BIOFIT products are sold under our own brand and are not “Temu specials.” Our orders are dispatched from our central warehouse in China, which is disclosed in our shipping policy.

We understand that similar-looking products may be available elsewhere, but appearance alone does not mean they are the same product. If you have concerns about a BIOFIT order you received, please contact us with your order number so we can look into them properly.

Best regards,
Isabella
Biofit Team

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