Boody UK Recensioni 

793
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

I had two emergency sections within two years the last one twelve years ago. I have search the World Wide Web as well as local shops for underwear that is comfortable and will not irritate my scars.... Leggi di più

Valutata 5 stelle su 5

Love the feel, style and fit of Boody products and now have quite a collection! Would recommend 100% their products and would love to see shorts as a new product sometime. Just bought the bikini knick... Leggi di più

Valutata 5 stelle su 5

Excellent customer service. An item I had bought developed a fault after a few months. I contacted the company with the details and was immediately offered a replacement or credit. I received the repl... Leggi di più

Valutata 2 stelle su 5

The sizing is awful. No cup size! just small, medium, large etc. which clearly means inches around not cup size. All other bras have sizes, 32, 34, 36 etc with cup sizes A, B, C etc. I bought two me... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento uomo
  3. Negozio di biancheria intima
  4. Negozio di abbigliamento donna

Scritti dall'azienda

Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

793 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 73% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(793)

247 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had two emergency sections within two…

I had two emergency sections within two years the last one twelve years ago. I have search the World Wide Web as well as local shops for underwear that is comfortable and will not irritate my scars. It has been an impossible task until I discovered Boody. This underwear is amazing , comfortable and I do not have to worry about wire in my bra and bad fabrics on my skin. I am thrilled to have found it and will replace all my underwear in the coming months with this brand . Thank you , thank you , thank you ! ! !

4 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. An item I had bought developed a fault after a few months. I contacted the company with the details and was immediately offered a replacement or credit. I received the replacement in a couple of days. Thank you!

27 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

The sizing is awful

The sizing is awful. No cup size! just small, medium, large etc. which clearly means inches around not cup size. All other bras have sizes, 32, 34, 36 etc with cup sizes A, B, C etc. I bought two medium first as I am a 34” but it was too small cup so sent one back for a large replacement, this just gave me larger around but still too small cup. I tried changing the strap length, but it still doesn’t fit and to make it worse the metal strap adjusters irritate my skin.
It’s not worth buying unfortunately.

25 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent products

Excellent products. Comfortable breathable and brilliant fit. I’m gradually replacing all my underwear with Boody. So glad I found you!!

31 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Love the feel

Love the feel, style and fit of Boody products and now have quite a collection! Would recommend 100% their products and would love to see shorts as a new product sometime. Just bought the bikini knickers which are super comfortable but personally love the low rise knickers style……so you never know. Fab company and amazing style lines👍⭐️

30 agosto 2026
Non scritta su invito
Valutata 3 stelle su 5

Decent quality but make sure you size…

Decent quality but make sure you size up! I used their measurements and ordered my corresponding size but they constantly roll down. Also quite expensive for a basic pair of knickers

21 agosto 2026
Non scritta su invito
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Risposta di Boody UK

Hi Annie,

Thank you for your review.

We're glad to hear you're happy with the quality, and we're sorry the fit hasn't worked out!

We can see you've claimed our Comfort Guarantee, which has been processed, so your refund should be on its way back to you shortly.

Fit can vary depending on body shape and the style purchased, and we'd love to help you find something that works properly for you.

If you'd like to give us another try, feel free to reach out to us directly at customercare.uk@boody.com with your measurements, and we'll make sure we point you in the right direction before you purchase.

With Gratitude,
~ Team Boody

Valutata 5 stelle su 5

Parfait

Des produits de très belle qualité . Je suis enchantée de mes achats de sous vêtements . J’ai trouvé ma marque de fournisseur attitré !

20 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Such a great company to deal with

Such a great company to deal with - have placed 2 orders now and one needed a size exchange - I emailed and got a response so quickly. Easy to organise sending back my exchange and received confirmation emails and my new bra within days. So I'm happy with my Boody haul and the friendly accessible customer service!

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Best products

Quick delivery, excellent products! Best underwear I’ve ever had! Brought my mum the PJs and she is so happy with them, super soft on her skin.

20 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Badly designed t-shirt bra

this review is for the t-shirt bra. Although the material is soft and stretchy for comfort a couple of things are not great with it.

it feels cheap in design, the pads are non removable they have sewed them in to bra but only on one side meaning the pads still shift around whilst wearing which i don’t like

also there is a hook to make the back into a racer back however if you adjust the straps to make them shorter because the hook is situated above the adjuster the hook sits in front of your collarbone which makes it 1. non usable and 2. uncomfortable to have a hook at the front.

overall i think you can find better quality elsewhere

20 agosto 2026
Non scritta su invito
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Risposta di Boody UK

Hi Olivia,

Thank you for your review and for sharing such detailed feedback.

We did reach out to you via Trustpilot to find out more, but haven't heard back. We wanted to respond here too so you know your feedback hasn't gone unheard.

On the pads, these are semi-secured with internal stitching on purpose, which allows the cups to stretch and move with you while keeping the pads flat during washing. We're sorry this hasn't felt secure enough during wear, and the detail you've shared has been passed on to our design team.

The positioning of the clip in relation to the strap adjuster is really useful feedback, and again something we've made sure reaches the right people internally.

If you do still have the bra and would like to get in touch, we'd love to help find a resolution for you. You can reach us at customercare.uk@boody.com.

With Gratitude,
~ Team Boody

Valutata 4 stelle su 5

Amended

I bought a number of bras and was happy with these although the lined inserts did peel within 6 months. I ordered some more a year or so later; these offered no support. I contacted customer service and received a speedy response, replied with the information requested and have heard nothing since.
20th - an update from Boody advising me "we'll meet you half way" because this time I ordered without the padded insert because the last ones peeled and I'd been using a reusable silicone pad.
* I've amended my review because of the very diligent, informative and considered email I received which is much appreciated in the circumstances and makes so much difference when it comes to my shopping experience and the way I feel about the customer service I've received. Thank you Myriam.

19 agosto 2026
Non scritta su invito
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Risposta di Boody UK

Hi Sarah,

Thank you for taking the time to leave a review and for updating it.

We're sorry your experience has left you feeling this way, and we want to make sure you have the full picture.

We've been in touch directly, but we wanted to address a couple of points here too. The bras from your most recent order are a different style from your previous purchase.

We're sorry this wasn't clearer at the point of purchase, and we should have identified it sooner in our correspondence with you.

We've also added £5 to your store credit to reflect the full amount you paid, so you're not left out of pocket.

We'd love to help you find the right style when you're ready, and the Seamfree Padded Crop Bra would likely be a much better fit for your needs based on what you've shared with us.

We're sorry for the delays and for the way our previous response was worded. You deserved better from us.

With gratitude,
~Team Boody

Valutata 3 stelle su 5

Read the returns policy

The quality of the briefs was so soft so it's disappointing to say that as they were too big and I had ordered 2 pairs, the returns policy was unsatisfactory. I was re funded only one item. So do read the refund items rule carefully.

8 agosto 2026
Non scritta su invito
Logo di Boody UK

Risposta di Boody UK

Hi Janet,

Thank you for your review, and we're glad to hear you loved the softness of the fabric!
We're sorry the sizing didn't work out.

We wanted to share a little context on the refund, as we hope it clears things up.

The refund you received for your first pair was processed under our Comfort Guarantee, which covers your first pair of underwear purchased if you're not completely satisfied; no need to return it!

For your second pair, for hygiene reasons, we can only accept returns or exchanges on underwear that is completely unopened and in its original packaging. If your second pair is still unopened, you're absolutely welcome to return or exchange it.

Please don't hesitate to reach out to us directly at customercare.uk@boody.com if you have any questions.

We hope we get the chance to help you find the right size!

With Gratitude,
~ Team Boody

Valutata 5 stelle su 5

Love Boody they refunded all my items…

Love Boody they refunded all my items so I could reorder the right size garments. Love their products. The staff were very kind and understanding as I’m not technically minded. Thanks to Riley who continued to reassure me about the mistake I’d made, could be rectified. Full refund reordered as soon as it was back in my account.

27 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Awful

Ordered according to Boodys sizing chart. When I tried it on it was comfortable and felt good. Tags removed. Within less than an hpur my chest was falling out and the back constantly riding up. I messaged the team and after umpteen questionns they suggested I just order a smaller size. When I disputed this they agreed that was unfair and asked for even more information. And I mean the measurements of the bra lay flat, measurements of it stretched, photos of me wearing it etc etc. I responded that this is surely something that they should be doing internally and I got (yet another) AI response stating that without all this extra information that they cannot help me.
Ive never had such a difficult, impersonal, laborious experience. If they had rectified this appropriately then I would have been a repeat customer . So so disappointed

23 giugno 2026
Non scritta su invito
Logo di Boody UK

Risposta di Boody UK

Hi Jennifer,

Thank you for sharing your experience, and we're truly sorry this wasn't the one you deserved.

Having reviewed everything, we can confirm that you did order the correct size based on your underbust measurement. The fit issue you experienced was likely due to your bust measurement placing you in a different size range; something our sizing guidance could have made clearer upfront, and that's something we're working to improve.

The initial suggestion to size down was an error made by our AI support agent, which we identified and corrected. We also want to clarify that from a certain point in your correspondence, every response you received was from a real member of our team genuinely working to understand and resolve the issue.

We hear your feedback about the process feeling laborious; the information we requested was intended to help us investigate as quickly as possible, but we understand it didn't feel that way, and we're sorry.

We've been in touch directly with a resolution, and we hope that goes some way to making things right.

With Gratitude,
~ Team Boody

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