Cuemath Recensioni 

Extremely disappointed with the service from cuemath

We enrolled both our children together for once a week and midway through the session the class schedule was changed from once a week to twice a week without any prior discussion or consent from us!

As a result one of our children missed all the additional classes because they clashed with other classes and prior commitments

Thankfully our other child had a very accommodating and supportive teacher who understood our situation and helped maintain the once a week schedule so the classes could continue. Jyoti Gupta is very good unfortunately noone else has ever helped us!

What has been even more frustrating is the customer service experience There is no option to directly call customer care and despite requesting a callback multiple times we never received one

The entire experience has been extremely inconvenient and not customer friendly at all

Based on our experience I would not recommend cuemath!! Do not waste your money until they improve their communication scheduling and customer support

Highly recommend Nadeem sir, he is very patient with my son and makes the class fun and has lots of patience.

The lessons are engaging, making complex math concepts clear and easy to understand. Thanks to the patient guidance and structured approach.

Devi Priya mam is very good. She is excellent!

We have had the privilege of working with Kokila CK Jayakumar as a math teacher for two of our children for the past three years. We have had an excellent experience with her and have been consistently impressed by her dedication, professionalism, and commitment to her students.

Kokila makes a genuine effort to connect with each child, understand their individual learning needs, and make mathematics engaging and approachable. Her patience, encouragement, and personalized teaching approach have helped our children build confidence and develop a stronger understanding of mathematics.

Our children have truly thrived under her guidance. We are very grateful for the positive impact she has had on their learning journey and would highly recommend Kokila CK Jayakumar as a dedicated and caring math teacher.

The tutor is very receptive, subject to changes as per our requirements, communicates well and is very punctual. She made my kid’s interest in math upgraded from 1 to 10 and I am glad to have her as my kid’s math tutor

Explaining concepts very well and Veda able to pick up vey fast

Shivani mam was great she understand the child problem - and genuinely helps them and asks for their process in shill overall it has made Haaniya well in maths

This is a new experience to my son . And he is enjoying it ..it's a platform for making learning easier , and tutor is very friendly, experienced to handle every student..

We are very happy with Shivani Ma’am. Ridhimaa loves attending her classes. She explains concepts clearly, and we are very pleased with her teaching overall.

The teacher is very patient and knows how to manage children. Concepts are explained well. The platform is designed in a way that keeps the student hooked on and helps avoid distractions.

It has been almost 16 months of a wonderful journey with Poonam Ma’am at Cuemath. Her teaching is truly next level—she quickly identifies where a child is lacking and provides customized explanations so the concept becomes clear. Whether preparing Sarvik for Olympiad or school exams, I only needed to notify her of exam dates and syllabus; she took complete responsibility for his preparation.From the time I enrolled Sarvik in Cuemath, I stopped checking on his Math progress because I had full trust that Poonam Ma’am would take care of everything. That trust has only grown stronger. Thank you so much, Ma’am, for your dedicated efforts and for grooming Sarvik so well in Math concepts.

Excellent service\! A great math teacher can truly make learning enjoyable and build a strong foundation for students\. Wishing you continued success\! 👏✨

Teacher is interactive and listens

Our teacher Ms. Sara Ali is very resourceful and makes learning fun. Cuemath has been responsive in meeting our family’s needs

The concept makes it great. It's uncommon to traditional approach and kids love it. Swati Jajoo has mastered this approach and has the best soft skills to inculcate these onto her students. Her teaching style makes maths more interesting and helps students feel confident in solving problems. I really appreciate her dedication, encouragement, and effort to help every student improve.

Sarah ma’am is a wonderful math teacher. She is patient, supportive, and explains concepts clearly. My daughter enjoys learning with her and has become more confident in math.

I paid for an entire year of services upfront, and unfortunately I deeply regret doing so.

The biggest problem is the complete lack of reliability and appropriate customer support. On two separate occasions, my child's scheduled class had already started and then, approximately 15 minutes into the class, it was stopped. This is extremely disruptive and inappropriate, especially when dealing with a child's education and a service that has already been paid for in advance.

After the first incident, I immediately opened a support ticket. They apologized, but then the same problem happened again the very next day. An apology means very little when the exact same issue is immediately repeated.

Another serious problem is the lack of access to a real person when something goes wrong. Everything seems to depend on the software and ticketing system. Even when I raise a ticket about an urgent issue affecting my child's class, I may have to wait several days—sometimes as long as five days—to receive a response or have someone contact me.

This makes the entire educational process unnecessarily complicated and stressful. Parents should not have to spend their time opening tickets and waiting days for assistance simply to receive the educational services they have already paid for.

I paid for a full year expecting consistent classes, professional service, and reasonable customer support. Instead, I feel that I am wasting both my time and my money.

Based on my experience, I cannot recommend this service. The reliability of the system, handling of scheduled classes, and access to customer support need serious improvement.

Teacher's understanding of my son Adviks requirement on mathematics and coaching in way to make him confident
Doubt clearing making fundamental concepts clear and dedication of teacher Mrs.Bushra Mam.
Thank you for your guidance and support. Happy teachers day