I'm still waiting for the package after exactly a month
7 luglio 2026
Risposta di Meroda Cosmetics
Thank you for your feedback and we are truly sorry for the frustration and disappointment caused. This is not the experience we want to offer our customers.
It looks like we were not previously contacted through our support channels, so we were unfortunately not aware of the issue with your order. We have now reached out to you via email and started an investigation to look into this further.
We will provide you with an update as soon as we have more information. Please rest assured that we are committed to resolving this for you and finding a suitable solution.