CLEAR SCAM
CLEAR SCAM - they trap you into a ¤40 monthly subscription without due notice. This is very clearly in violation of EU consumer protection law (Directive 2011/83/EU). Don't fall for the obviously fake 5 star reviews on this website. Unless you wanna pay 40 euros a month for a single ADHD test, in which case be my guest...
Risposta di Testlibrary
Thank you for taking the time to share this, and we're truly sorry for the frustrating experience you've had.
To clarify how our subscription works: it begins with a trial period, and if not cancelled in time, it renews into a recurring monthly plan — these terms, including the price and renewal date, are shown at checkout before payment, in the confirmation email, and on our website.
We understand that's not how it felt in your case, and we're sorry it wasn't clearer at the time.
If you'd like us to look into your account directly, please reach out to us here: https://testlibrary.com/contact-us.
Take care!