mascherine.certificate. online

Hello, Mascherine,

A refund decision was already made yesterday. Refunds take around 7+ business days to complete; for now, kindly wait for the funds to come to your payment account for this order.

We hope you can consider changing the review to a positive rating if that's alright. Rest assured, there was nothing wrong with the process, and our system was able to assist you with your case. Thanks in advance.

Best regards,
Richard

Hello Mascherine,

We checked on order 12806242 and you are currently in the right direction with this; the order is currently being disputed.

I saw the conversation. I'm sorry for the inconvenience but to ensure a smooth communication process with the seller, we request that you converse with them in English so they may be able to understand the issue and help you with this.

You are being protected by our dispute system at the moment. Kindly note that this is a review channel; feel free to write to us at support@playerauctions.zendesk.com if you need further assistance.

Best regards,
Richard