I booked a parcel on 28th October evening at Guwahati for Ludhiana. The salesman assured me it would reach the recipient after 7 days by road. It didn't reach yesterday.
On 5th November evening their website impossibly shows that after reaching Ludhiana at around 7 am item was BACK ON THE ROAD BETWEEN DELHI AND LUDHIANA at 8:07 am!!!! It reached LUDHIANA at 8:08 am but wasn't delivered till 6 pm!
I am attaching a screenshot of the tracking status for people who won't believe me. I will never ever send anything through DTDC!