**Disappointing and Misleading – Temu's £0 Free Gift Promotions Are Nothing More Than False Promises!**

I am extremely disappointed with Temu and the way it attracts customers with so-called £0 free items.

Time and time again, customers are lured into selecting supposedly FREE items advertised at £0, only to discover that they must first spend a minimum amount of money to qualify for these offers. Temu encourages customers to add products to their basket and spend money with the promise that they will receive their selected free gifts.

However, where are these so-called free gifts? In my experience, the promised £0 items never arrive. They are not included in the delivery, and customers are left having spent their hard-earned money without receiving the very gifts that persuaded them to make the purchase in the first place.

This is an extremely misleading and unfair way to treat customers. Advertising free products to encourage people to spend money, then failing to deliver those products, makes the entire promotion feel like a deceptive marketing tactic.

If Temu advertises items as FREE, it should honour that promise and actually send them to customers. It is unacceptable to use £0 offers as bait to encourage spending and then leave customers empty-handed.

**Temu needs to stop misleading its customers and start delivering what it promises.**

I would strongly advise customers to think twice before falling for these so-called free gift promotions. Don't be persuaded to spend more money based on promises of free items that you may never receive.

**A very disappointing experience. Temu needs to do better!**