If you can get other options do
If you can get other options do, the company will find all the ways to say sorry we can't cover this case
5 September 2026
Reply from Vitality
We're sorry to hear about your experience and appreciate you sharing your feedback. We apologise for the inconvenience caused to you with our cover options. Your details have been passed over to our Care Team who will be in touch to discuss this further. - Enya