Initially a good experience
The technical installation staff were excellent, the work was clean and tidy. The final result is very good so far.
Advice for elderly regarding how to set up the system in the home was very limited and I was fortunate that I did have a bit of knowledge but perhaps a visit from a Fibrus rep would be helpful for those of little knowledge.
Reply from Fibrus
Hi George,
Thank you for your kind review! 😊 It’s great to hear our technical installation team did an excellent job and that the work was clean and tidy.
We’re pleased the final result is looking good so far, although I’m sorry to hear the advice provided on setting up the system in the home was limited. Your feedback around additional support for elderly customers is really valuable, and we’ll be sure to pass this on to the relevant team.
Kind Regards,
Customer Experience Team