Appalling scam company
Appalling scam company - states it is UK based and states address as Covent Garden London. However, this is just a show - the owner is registered as living in Ireland and the company only provide a return address after several emails trying to get you to keep the goods with a small discount (usually 10%).
Goods received nothing like they are described on website. Requested return - offered 10% discount - responded "no" and that a full refund was required - also cited Consumer Rights Act and Consumer Contract Regulations.
Company responded (ignoring my request) and offering 15% discount. Again responded "no" and again requested full refund and return address.
The above was repeated several times - ignoring what I had written and saying they could change the size etc and give a 15% discount - all refused.
Finally company stated goods had to be returned to China using a tracked method - ie. very very expensive.
Pointed out that UK legislation and regulations state that goods purchased in UK (or where company states it is UK registered) must have a UK returns address. Again cited the relevant legislation. Company ignored and stated that the UK address is not for returns and these need to go to China. Repeated legislation and demanded UK return address - company ignored this completely.
Next advised that if company did not comply with UK legislation I would undertake charge back with credit card company. ReeseLondon didn't seem to care.
Appalling company that do not abide by UK legislation and refuse to allow refunds - despite being registered in the UK.
Now undergoing charge back claim - company is another Chinese business that thinks it can ignore legislation and regulations and sell mis-described good to UK customers - AVOID THIS COMPANY LIKE THE PLAGUE!!!!